Red Dead Redemption 2 player punished for reporting cheats?

[Kris194]

https://www.pcgamesn.com/red-dead-redemption-2/cheaters-rockstar-punish-player

 

Rockstar on the highway to hell 

[Edward RDRIII]

13 minutes ago, Kris194 said:

https://www.pcgamesn.com/red-dead-redemption-2/cheaters-rockstar-punish-player

 

Rockstar on the highway to hell 

This is f*cking ridiculous.

[Short Dawg]

20 minutes ago, Kris194 said:

https://www.pcgamesn.com/red-dead-redemption-2/cheaters-rockstar-punish-player

 

Rockstar on the highway to hell 

I’m not gonna lie , this is kinda funny

[Spider-Vice]

There's certainly got to be more to this. Yes, R* Support can be very questionable and sometimes "useless", but they don't ban anyone for reporting stuff like this. Saying that they're not accepting cheater reports for RDO is one thing, but the ban seems like it may have been caused by something else.

 

If this is even legit, perhaps it was the very cheater he was trying to report, I guess? Also, to be noticed that the original Reddit post/image has been deleted.

 

Also, they backtracked, could have been a bad support agent.

Quote

Daly was then contacted a second time by Rockstar, with the developer seeming to backtrack on its initial replies regarding Daly’s cheater reports. “The latest response you received from us, that we do not accept cheater reports in Red Dead Online, was not correct,” the Grand Theft Auto creator said. “We absolutely do accept cheater reports, and we take both cheating and griefing very seriously in our games. I am very sorry that you have been having an issue with other players griefing, cheating, or using exploits in the game”.

 

The developer then offered Daly a variety of methods that he could use to submit cheater reports in the future. After being contacted by PCGamesN, Rockstar Games confirmed that both the initial email, claiming cheater reports were not accepted for Red Dead Redemption 2, and the follow-up, apologising to Daly, were legitimate emails from its player support team. The developer also said that the first message was the result of a “miscommunication”.

 

[Direwrath]

Holy hell, I hope that they got their character back to where it should be even if they want to continue to play or not. R* needs to find a better way to fix the problems they cause and skip the meager apologies.

 

This is why I fear "online" anything, we do not have any control over the time or work we put into our characters and one mess up could compromise everything we've done so far. Years of work gone just because someone pushes a button. 

[eighthdoctor]

Quote

“This is ridiculous,” wrote one Red Dead player, with another adding “this will only bring more cheaters out of the woodworks, because they now know they won’t get banned for it”. Daly was then contacted a second time by Rockstar, with the developer seeming to backtrack on its initial replies regarding Daly’s cheater reports. “The latest response you received from us, that we do not accept cheater reports in Red Dead Online, was not correct,” the Grand Theft Auto creator said. “We absolutely do accept cheater reports, and we take both cheating and griefing very seriously in our games."

So what exactly have R* ever done to stop these cheats and exploits permanently because I remember about a year ago (if not more than that) where they made this same claim about taking player cheating "seriously" yet here we are with people still having to report exploits, glitches and cheats? What a load of absolute b*llocks.

[jeroll3d]

Very strange... ban or punish a player bcause 1 single report? I dont belive... can happens, people make mistakes, but... 

Edited September 3 by jeroll3d

[Quinn_flower]

Well...seems r* gives the ok for cheating fine by me 

[BJBooBoo]

On 9/2/2022 at 2:08 PM, Direwrath said:

This is why I fear "online" anything, we do not have any control over the time or work we put into our characters and one mess up could compromise everything we've done so far. Years of work gone just because someone pushes a button. 

Yep, I had this in Minecraft because Mojang changed the height limit. Which had the effect of causing me to lose access to two of my worlds, and their support tried to gaslight me that it's my fault when all I did was install an update they put out. Now I can't access my creative world and the several years of building I did in it. Fortunately I did take lots of photos of what I built.

[CosmicBuffalo]

Pvp cat did a video that basically confirmed the R* had no control of their game on PC.  Probably almost 2 years ago.

 

One of the modders this Daly reported probably read his message to R* or could tell Daly was reporting him.  R* saying his account was deleted and there was no previous suspensions pretty much confirms they didn't do anything.  Its possible a mod is out there that makes it look like a player has been banned.  Then this poor sap deleted his account.  I mean he is playing RDO on PC.  I don't wish this on anyone, but reality is, the modder did him a favor.  Hopefully, he quits for good.

Edited September 6 by CosmicBuffalo

[jeroll3d]

What most exists nowadays on the networks are 'rumors' fed by digital magazines that make money by sensationalizing eventual facts, whether they are true, partially true or false.

 

It would be prudent to wait for the facts, although versions of those facts often run faster than the clarification of these facts to the public. Even so, 'propaganda' is prohibited, by many companies, that disclose actions of forum moderators, official game support, etc. There are rules in games, one of which tells us about 'anonymity' to preserve identities, to protect and I'm sure Rockstar, like others, is very cautious about it.

 

People make mistakes, that's human, wherever they are from, they can be players or support members of companies, but I think that before going around blaming people, pointing fingers, we should keep in mind that, journalistic articles - from fact - they do not accuse, they inform, they limit themselves to that.

Edited September 6 by jeroll3d

[No Homing]

29 minutes ago, jeroll3d said:

What most exists nowadays on the networks are 'rumors' fed by digital magazines that make money by sensationalizing eventual facts, whether they are true, partially true or false.

 

It would be prudent to wait for the facts, although versions of those facts often run faster than the clarification of these facts to the public. Even so, 'propaganda' is prohibited, by many companies, that disclose actions of forum moderators, official game support, etc. There are rules in games, one of which tells us about 'anonymity' to preserve identities, to protect and I'm sure Rockstar, like others, is very cautious about it.

 

People make mistakes, that's human, wherever they are from, they can be players or support members of companies, but I think that before going around blaming people, pointing fingers, we should keep in mind that, journalistic articles - from fact - they do not accuse, they inform, they limit themselves to that.

Tin foil hat moment.

[Direwrath]

19 hours ago, BJBooBoo said:

Yep, I had this in Minecraft because Mojang changed the height limit. Which had the effect of causing me to lose access to two of my worlds, and their support tried to gaslight me that it's my fault when all I did was install an update they put out. Now I can't access my creative world and the several years of building I did in it. Fortunately I did take lots of photos of what I built.

That's horrible! At the moment my husband and my son are both working on this Minecraft world that they've been digging at for over a year together and I would hate to see them lose all of that time and work because of something like this.

I'm not bought on this online thing being so great.  

The Sims 4 is just as bad, I got gigs of mods and every month or so EA decided they want to force some update on us, due to a new expansion pack that I am not intending on buying, that would screw up the game and make it unplayable for a week or so. I would like to get back into the game again, but I don't know the state of the game that I am going back into so I've been hesitant.

My games are like well oiled machines, and these updates just keep throwing water into my gas line.

 

I don't know what happened in this case with R*, but even a misunderstanding by an employee of the company should not warrant a person's entire character being compromised. It would seem that if they are so quick to wipe the slate clean for a player pointing out potential cheating (mistake or not) then any cheaters or hackers should be dealt with just as swiftly. The question is, are they?

[jeroll3d]

3 hours ago, No Homing said:

Tin foil hat moment.

 

So, a world conspiration... to ban 2...people from a game... ok

[Direwrath]

4 hours ago, jeroll3d said:

 

So, a world conspiration... to ban 2...people from a game... ok

Of course it isn't a conspiracy to ban 2 people, but I think that if this occurrence did happen to take place it shows a major flaw in how their support team deals with problem players and those who shine a light on them.

 

Personally I have only dealt with support one time due to a possible "cheating" player, but in my defense there was a group of us (all strangers) who sent the notice in at about the same time. I got a response that they would look over the video that I sent to them then the message went into the typical "we are going to go after cheating players diligently yada yada yada".

 

But after hearing about the player who had their character's progress and items wiped because support couldn't fix a knife glitch. I've been scared to contact them for anything since.

 

Basically support seems to just want to push a button and get back to whatever it is that they do instead of take the time to do the work and make things right. Sure, I understand that they get a whole lot of complaints and tickets to go through, but isn't that what they signed up to do?

I mean, I wouldn't go get a job as a veterinarian and then complain that I have to deal with hissing cats and snapping dogs.

 

This may or may not have happened, and I agree with you that it's hard to discern what actually happened and it's best to get to the truth before we blame anyone.

Yet, the fact that the story is even remotely believable just says a whole lot.

 

[jeroll3d]

On 9/7/2022 at 12:26 AM, Direwrath said:

Of course it isn't a conspiracy to ban 2 people, but I think that if this occurrence did happen to take place it shows a major flaw in how their support team deals with problem players and those who shine a light on them.

 

Personally I have only dealt with support one time due to a possible "cheating" player, but in my defense there was a group of us (all strangers) who sent the notice in at about the same time. I got a response that they would look over the video that I sent to them then the message went into the typical "we are going to go after cheating players diligently yada yada yada".

 

But after hearing about the player who had their character's progress and items wiped because support couldn't fix a knife glitch. I've been scared to contact them for anything since.

 

Basically support seems to just want to push a button and get back to whatever it is that they do instead of take the time to do the work and make things right. Sure, I understand that they get a whole lot of complaints and tickets to go through, but isn't that what they signed up to do?

I mean, I wouldn't go get a job as a veterinarian and then complain that I have to deal with hissing cats and snapping dogs.

 

This may or may not have happened, and I agree with you that it's hard to discern what actually happened and it's best to get to the truth before we blame anyone.

Yet, the fact that the story is even remotely believable just says a whole lot.

 

 

It is impossible for a support to talk about possible problems with players in a public way, even to preserve identities and this goes far beyond Rockstar games. These are international laws and treaties, etc. What will remain is mere speculation and, perhaps, versions of something. And I don't even think that's a topic for this forum, since it's forbidden by the community rules to talk about possible sanctions from Player Support (at least it works like that in 99.9% of gaming communities.

[Direwrath]

8 hours ago, jeroll3d said:

It is impossible for a support to talk about possible problems with players in a public way, even to preserve identities and this goes far beyond Rockstar games. These are international laws and treaties, etc. What will remain is mere speculation and, perhaps, versions of something. And I don't even think that's a topic for this forum, since it's forbidden by the community rules to talk about possible sanctions from Player Support (at least it works like that in 99.9% of gaming communities.

It's all complicated, we really would like to see easy answers where there are none.