MrBluwe 0 Posted January 11 Share Posted January 11 (edited) Hello, I'm having an issue with OpenIV here is the full story maybe it'll help find the issue. I had a version of OpenIV installed a long time ago, it was working fine then, but I haven't used it for a year or something. So I've got back to GTA V and its modding, and when i tried to launch OpenIV nothing happens, so i thought maybe my installation broke during a windows update or something, so I uninstalled it, and wanted to reinstall it again, however, now I'm having an issue with the installer. as I run the installer, it shows me a screen asking me to chose a language which I picked English (and Russian later on as I though maybe only the English installer is broken). it proceeds to the next screen which looks like a splash screen, and soon enough the app window turns blank white for a few seconds and then the window disappears and that's it. checking task manager, the process just stopped on its own, it didn't give an error or anything. Things I tried: 1- Ran the installer as administrator; the installer gave me a warning that I should run it with normal permissions. 2- Tried Windows 8, 7, XP SP3 compatibility modes; in the first 2 nothing different happened, on XP compatibility it stayed longer on the splash/ loading screen but eventually crashed in the same way. 3- Restarted my laptop obviously. 4- I have no antivirus aside of windows defender, so an antivirus interference should be an issue. 5- Downloaded the installer again, 3 times to be precise, all files seemed identical so I assume none of them is corrupted. 6- Checked that my internet connection is working fine. So I have no idea whats causing the issue, but I guess whatever caused the previous installed version to fail is responsible for the silent crash of the installer. mind you the uninstaller worked fine, and that I'm not facing any crashing issues on my pc with any other applications. Help would be really appreciated, I can provide logs if you tell me where to find them, since they're obviously not in the same location of the installer. Screenshots before it crashes silently: https://ibb.co/Pr9hqGPhttps://ibb.co/SXsGzyF Edited January 11 by MrBluwe added screenshots Link to post Share on other sites
OpenIV Team 416 Posted January 11 Share Posted January 11 Upload your log file "C:\Users\[UserName]\AppData\Local\Temp\OpenIV_Setup_Install.log" MrBluwe 1 Link to post Share on other sites
MrBluwe 0 Posted January 14 Author Share Posted January 14 On 1/11/2021 at 9:19 PM, OpenIV Team said: Upload your log file "C:\Users\[UserName]\AppData\Local\Temp\OpenIV_Setup_Install.log" Sorry for late reply, I didn't get any notifications. Here is the log file you requested. https://drive.google.com/file/d/1lvAgWBiS5eDtzMHO2spgllxmbuIOAf6E/view?usp=sharing Thanks for your help. Link to post Share on other sites
OpenIV Team 416 Posted January 15 Share Posted January 15 Unfortunately, there are no errors in the log. So, not sure what the reason can be. Things you can try: check or disable antivirus, if it possible disable rivatuner for the setup. MrBluwe 1 Link to post Share on other sites
MrBluwe 0 Posted January 15 Author Share Posted January 15 47 minutes ago, OpenIV Team said: Unfortunately, there are no errors in the log. So, not sure what the reason can be. Things you can try: check or disable antivirus, if it possible disable rivatuner for the setup. Alright, thank you very much, I stopped Rivatuner and MSI Afterburner, and now the installation have proceeded successfully. and the application launches fine. Thanks for the help; again! Link to post Share on other sites
