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Got an unwanted ban


-GTA5MORTAL-
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-GTA5MORTAL-

 

-GTA5MORTAL-

Support Home

Service Status

My Dashboard

Submit a Ticket

@RockstarSupport

My Dashboard

Ticket #19390343

-GTA5MORTAL-'s request:

-GTA5MORTAL-'s request: PLS REVEIW OR RE-CHECK MY BAN YESTERDAY I FOUND AN PLAYER IN SESSION AND I TRIED TO KILL HIME BUT HE NOT DIED THEN HE STARTED TO GIVE ME MONEY AND TROLLED ME IN CAGE AFTER I TRIED TO GET OUT OF THE CAGE AND THEN I FINALLY RESTARTED GAME AND TODAY I GOT BANNED SO PLS REVIEW MY BAN I HAVE NEVER USED MOD MENU YOU CAN ALSO CHECK MY PC I HAVE NOT HACKED SO PLS UNBAN I HAVE BOUGHT THIS GAME SO PLS UNBANN ME

 

January 8, 2021

Zendesk's reply:

Hello -GTA5MORTAL-,

 

Thank you for contacting Rockstar Support.

 

We must first confirm your identity, so that we can look into your request.

 

Please reply to this message via the email which was used to create this Social Club account, and not by logging into the Support site. Reply directly via your email. In the reply, please state that you own the account.

 

We can assist with your issue once we receive this confirmation.

 

Best regards,

 

Rockstar Support

 

January 8, 2021

-GTA5MORTAL-'s reply:

-GTA5MORTAL-'s reply: and if the ban is not appealed then dont reset it i have played to get cars the progress i have dont ever done the mod

 

January 7, 2021 -GTA5MORTAL-'s reply: Hello Rockstar I was being told to reply here bcz of inappropriate ban

 

January 7, 2021 -GTA5MORTAL-'s reply: Hello Rockstar I was being told to reply here bcz of inappropriate ban Hide quoted text

 

On Thu, Jan 7, 2021, 3:17 PM Rockstar Support wrote: ##- Please type your reply above this line -## Your request has been updated.

 

Feel free to respond directly to this email and your comments will be added to the ticket.

 

To review the status of the request and add additional comments, follow the link below to log on to Social Club and you will then proceed to your support ticket.

 

https://support.rockstargames.com/requests/19383907

 

Note that Social Club is a free Rockstar community service which offers access to special in-game bonuses and exclusive website features. If you do not already have a Social Club account, you will need to create an account after clicking the above ticket link to access your ticket. If you do not have a Social Club account, you can still update your ticket as necessary by replying directly to any emails you receive from Support.

 

Zendesk (Rockstar Support)

 

Jan 7, 2021, 4:47 EST

 

Hello -GTA5MORTAL-,

 

Thank you for contacting Rockstar Support.

 

We must first confirm your identity, so that we can look into your request.

 

Please reply to this message via the email which was used to create this Social Club account, and not by logging into the Support site. Reply directly via your email. In the reply, please state that you own the account.

 

We can assist with your issue once we receive this confirmation.

 

Best regards,

 

Rockstar Support

 

-GTA5MORTAL-

 

Jan 7, 2021, 4:47 EST

 

PLS REVEIW OR RE-CHECK MY BAN YESTERDAY I FOUND AN PLAYER IN SESSION AND I TRIED TO KILL HIME BUT HE NOT DIED THEN HE STARTED TO GIVE ME MONEY AND TROLLED ME IN CAGE AFTER I TRIED TO GET OUT OF THE CAGE AND THEN I FINALLY RESTARTED GAME AND TODAY I GOT BANNED SO PLS REVIEW MY BAN I HAVE NEVER USED MOD MENU YOU CAN ALSO CHECK MY PC I HAVE NOT HACKED SO PLS UNBAN I HAVE BOUGHT THIS GAME SO PLS UNBANN ME

 

January 7, 2021

 

January 8, 2021

-GTA5MORTAL-'s reply:

And one rockstar employee closed the door ticked

 

January 8, 2021

-GTA5MORTAL-'s reply:

And what to do if we got unwanted ban I bought gta 5 on September also on November around I got ban I applied but no response the id is -GTA5MORTAL- And pls update the policy that people are getting unwanted bans and not getting unban again when applied

 

January 8, 2021

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StatusOpen

GameGrand Theft Auto V

PlatformPC

Platform Handle (Steam 64ID, PSN-ID, Epic ID, Gamertag)-GTA5MORTAL-

CORPORATE

PRIVACY

LEGAL

Web Chat is not available on mobile devices.

And I wanted you to tell that yesterday I submitted ticket like this and after 22 hours they closed my request

https://support.rockstargames.com/requests/19383907

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SummerFreeze

Did you respond to them via e-mail like they asked?

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daisymollie
11 hours ago, -GTA5MORTAL- said:

 

Those messages you're getting from Rockstar Support are from BOTS. Once an agent finally answers you will be directed to a page that simply states: All GTA Online suspension and banning decisions are final and may not be appealed. There is nothing you can do to recover your banned online account.

Edited by daisymollie
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@-GTA5MORTAL- is this a suspension, where if you try to go online it tells you you're suspended until a certain date, or is this a permanent ban? 

 

If it's permanent, that means either one of two things, generally speaking: 
1) you cheated before, got caught (suspended) and then cheated another time recently, and got caught again, this time being banned, or
2) you were manually banned by a Rockstar Staff / employee and in those events it's often straight to a permanent ban with no suspension considered.

 

There isn't any sort of "banning players who aren't doing anything wrong" anymore because I don't think Rockstar wants to face the PR issue of that - so when a money drop happens in a session, it notifies online Rockstar Staff and if and when they can, they'll join the session(s) where those things are taking place. Upon finding who is actually dropping money (because it's a logged event), they ban the person doing the money drop but never anyone else (usually). 

EDITED: 

 

Sorry in that mess of the original post I missed that you previously got banned in November. 

Nobody's gonna care for you here or at Rockstar I'm afraid... if you play in dirt - you get dirty. If you want to cheat online (clearly you do) then you need to use better stuff, clearly. 

Edited by Gaffa
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