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GTA Underground problem


Franklin Toreno
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Franklin Toreno

So recently I tried downloading GTA Underground but unfortunately it didn't work. I downloaded the standalone version 3.1.1. After downloading 7.2 GB and taking half an hour to install I tried to start the game. It told me I need to have Eax.Dell installed, I tried install the dll file. But then when I start the game, it gives me a black screen then goes back to the desktop. I have tried many several attempts on my low PC but it didn't work. Same goes for my new laptop Leigon 2020 Core I7. Can someone tell me what to do?

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On 1/5/2021 at 5:23 AM, Franklin Toreno said:

So recently I tried downloading GTA Underground but unfortunately it didn't work. I downloaded the standalone version 3.1.1. After downloading 7.2 GB and taking half an hour to install I tried to start the game. It told me I need to have Eax.Dell installed, I tried install the dll file. But then when I start the game, it gives me a black screen then goes back to the desktop. I have tried many several attempts on my low PC but it didn't work. Same goes for my new laptop Leigon 2020 Core I7. Can someone tell me what to do?

Download new Snapshot 4 and its latest patch and make a clean GTA Sa folder then extract all snapshot 4 files into it and replace files if it asks to , then extract the latest patch and you're good to go. If you have problems join the Developers Discord.

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  • 2 weeks later...
On 1/5/2021 at 12:53 AM, Franklin Toreno said:

So recently I tried downloading GTA Underground but unfortunately it didn't work. I downloaded the standalone version 3.1.1. After downloading 7.2 GB and taking half an hour to install I tried to start the game. It told me I need to have Eax.Dell installed, I tried install the dll file. But then when I start the game, it gives me a black screen then goes back to the desktop. I have tried many several attempts on my low PC but it didn't work. Same goes for my new laptop Leigon 2020 Core I7. Can someone tell me what to do?

Just install Snapshot 4. Make sure you extract all of the contents of the RAR archive. 

Furthermore, verify if you have MSVC++ 2015-2019 runtime installed, as well as the DirectX runtimes.

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