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Lost items after downloading


Rubberscrubber

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Sup guys.  I have gta 5 on my Xbox I switched to ps and I don’t have my Xbox Anymore alltough I still have a account. I switched to ps4 and downloaded the premium online edition it worked for a while, I was doing good until I was playing story mode and went onto online and the apartment that I had is gone all long with my garages. I didn’t link my accounts but it still took my stuff. I’m very disappointed that I lost my items. Is there a way I Can get them back? I haven’t transferred accounts. 

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2 hours ago, Rubberscrubber said:

Sup guys.  I have gta 5 on my Xbox I switched to ps and I don’t have my Xbox Anymore alltough I still have a account. I switched to ps4 and downloaded the premium online edition it worked for a while, I was doing good until I was playing story mode and went onto online and the apartment that I had is gone all long with my garages. I didn’t link my accounts but it still took my stuff. I’m very disappointed that I lost my items. Is there a way I Can get them back? I haven’t transferred accounts. 


So are you saying that the stuff you had in GTA Online on your Xbox account, isn't there on your GTA Online PlayStation account? That's the way it's supposed to work - what you do on one console or platform isn't reflected on another console or platform. 

If you're saying that you played made some progress on the PlayStation account, on GTA Online, and bought an apartment and garages, but the next time you go on they're not there, that suggests you've ran into a bug or error somewhere and perhaps need to contact Rockstar Support, filling out the information and await a response. 

You may have to try a couple of times and keep pushing them - if you can provide proof of you having the apartment and garages that'll be a help. 

 

You could also attempt to clear your console's cache.

 

Good luck. 

Edited by Gaffa
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