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  • 0
iron pheonix

pc restart randomly

Question

iron pheonix
Posted (edited)

Hey i was wondering if anyone has had this issue as well and what they have done to fix it. A few weeks ago on GTA online i started to have my PC randomly restart every time i entered my Meth lab. I reinstalled my game and rock star game launcher it was fine for about 3 weeks and started again this time it also happens when im in the middle of heist or enter any building and have had no recent updates that could mess with it. i tried reinstalling graphics drivers to see if that will help no luck and kept a slow mo camera on my performance monitor to catch it before shut down CPU was at 23% and GPU was at 10 % and temperatures were normal CPU was at 74 degrees and GPU was at 56 i have another PSU on the way but want to get some opinions incase it isnt the issue when checking event logs i get no errors except [The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.] everything else looks normal

Build

CPU I9-9900k

MOBO MSI Z390 Godlike

GPU MSI Sea Hawk 2080ti 

Ram 32gb Corsair

AIO corsair H100I

PSU Corsair HX1000

Edit: i do not use mods at all

Edited by iron pheonix
to clarify

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AirWolf359
Posted (edited)

I'm no expert on liquid CPU cooling, but I find it hard to believe that a I9-9900k with a Corsair H100i gets to 74 degrees just from playing GTA V with 23% CPU load.

Have you overclocked anything? Or enabled Memory XMP profiles? If not, check if your cooler's pump and fans are running, you might be getting thermal shutdowns.

Edited by AirWolf359

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iron pheonix
Posted (edited)

my board automotically overclocks for me im going to try turning that off in the bios today and see if that works and my fans are working i am unsure about the pump though

Edit: it only happens with GTA ive played other games even ones that max out my GPU and there is no issues

Edited by iron pheonix
update

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iron pheonix

i just confirmed i spent hours on rainbow 6 seige then moved to valorant then to ring of elysium and so i load up GTA 5 and not even 2 minutes in my pc restarts any help on why this happens would be much appreciative i really like the game but i cant play it

 

 

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AirWolf359
Posted (edited)
11 hours ago, iron pheonix said:

my board automotically overclocks for me im going to try turning that off in the bios today and see if that works and my fans are working i am unsure about the pump though

Edit: it only happens with GTA ive played other games even ones that max out my GPU and there is no issues

When you say your motherboard overclock the CPU automatically, do you mean something like multi core enhancement? That could explain the high CPU temperatures. Are you monitoring CPU power consumption as well? Now I'm wondering how much current it is pulling when it crashes.

 

It also couldn't hurt to run a few passes of Memtest, just to be sure. I recently had some crashes in GTA V that turned out to be related to Ram timings. (XMP profile didn't "just work" with my motherboard, needed some tweaking)

Try running Memtest overnight and see if any errors come up. If not, try Prime95.

Edited by AirWolf359

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iron pheonix

will do and let you know 

 

actually kinda hoping it is the ram being faulty give me a reason to upgrade it

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iron pheonix

found out my temps were from my idiotic settings in iCUE i set them back to default and while inthere found out i had an update for my ram and keyboard fixed that and same thing i will run the memtest before i go to sleep in the morning and will let you know if i found anything with that i did do 1 hour of heaven benchmark to try and get the temperatures up cpu stayed around 54 and gpu was at 70 with maxed settings

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iron pheonix

FUUUUUU it may be my GPU i went in and did some cleaning afterwards one of my monitors started to go in and out so i swapped that monitor to another port and nothing so i swapped to the one with my vr set and then it was fine loaded up the game and went into my nightclub waited still no reset wiggled the cord as soon as i did it powered off gonna buy a new cable first if not it then i gotta see what MSI can do since they dont stock these anymore

 

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