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Shanki

Order from the Rockstar Warehouse hasn't arrived in 20 days

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Shanki

First off, i'm sorry if this is too off-topic, but i'm just trying to find someone who had a similar experience. The RDR2 Score in Vinyl has caught my eye and i decided to get it on the 21st of April. As of today, it's 20 days since the order and i still haven't received it. I got 2 emails on the 23st, a shipping confirmation and payment information (i paid with my card), nothing since then. I wrote to the Warehouse support, but i didn't even get a confirmation email so i don't really know if i should expect a response. Could it be caused by corona? I have no trouble with waiting, i'd just like to be kept in the loop, 18 days without any info is odd. Does anyone have any similar experiences? It's my second time ordering from a foreign country, so i'm getting kinda paranoid.

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Red Hardbro

You need to stop doubting the warehouse and KEEP THE FAITH, SON!! The Warehouse has  a plan and if you follow it riches await in Tahiti.

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El Diablo 702

Depending on where it was being shipped from it most likely is delayed.  If the warehouse/distribution center was deemed “non essential” it’s prob sitting on a shelf somewhere, ie if the place sent everyone home there’s nobody to pull it off the shelf and put it on a truck, most order and shipping confirmation are comp generated but it still takes a person to pull/ complete the order.   Just keep checking and it’ll get to you, just not as soon as it should have.   

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Shanki
57 minutes ago, El Diablo 702 said:

Depending on where it was being shipped from it most likely is delayed.  If the warehouse/distribution center was deemed “non essential” it’s prob sitting on a shelf somewhere, ie if the place sent everyone home there’s nobody to pull it off the shelf and put it on a truck, most order and shipping confirmation are comp generated but it still takes a person to pull/ complete the order.   Just keep checking and it’ll get to you, just not as soon as it should have.   

Sounds good, i don't have a turntable yet anyway. I just hope that i'll be able to get a refund if it doesn't arrive by mid June.

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El Diablo 702
4 minutes ago, Shanki said:

Sounds good, i don't have a turntable yet anyway. I just hope that i'll be able to get a refund if it doesn't arrive by mid June.

Also check if your order has a tracking # so you can see if there’s been progress in the shipping.  A couple of my orders went from 1-2 week delivery to 8+ so as Dutch would say - just have some damn faith they have a plan. 

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Shanki
17 minutes ago, El Diablo 702 said:

Also check if your order has a tracking # so you can see if there’s been progress in the shipping.  A couple of my orders went from 1-2 week delivery to 8+ so as Dutch would say - just have some damn faith they have a plan. 

I chose the basic shipping without tracking so i'm out of luck on that front.

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Darealbandicoot

Rockstar warehouse is the last place you should ever order from. Terrible customer service and they're totally clueless 

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