Please Reconnect Controller

[sudon't 192]

Allow me to briefly explain the problem because, based on my web searches, it may not be what you’re thinking:

 

Lately, every once in a while I’ll be playing GTA Online, (PS4), when I get a black screen message saying “Please Reconnect Controller”. The message comes from the game, not the console. My controller is certainly connected, as I can navigate around with it. I just can’t play GTA.

 

This has happened with the controller connected wirelessly, and by USB. Nothing I do to the controller affects the problem. I can reboot the console, or even just the game, and it’ll work for a while, but the issue returns. I should note that I only have one controller in the house.

 

 

The only other thing I can think of is that, recently, I created a new account on the PS4, and have been playing it. But, I am pretty sure this problem occurred before then, and I seem to remember thinking that maybe the new account wouldn’t experience the problem. But now I’m not 100% sure about that, since this seems like the kind of problem two accounts might cause. I don’t know.

 

 

Any suggestions?

[Tycek 4,024]

Is there any chance you may check if the issue persist with different controller? I am aware that you wrote you have only one, but maybe there is a friend that could help you in need?

Edited May 12 by Tycek

[sudon't 192]

Is there any chance you may check if the issue persist with different controller? I am aware that you wrote you have only one, but maybe there is a friend that could help you in need?

I’m afraid not. I really don’t think the controller is the issue, though. After all, it works everywhere except in the game. Nevertheless, I plan on buying a new controller today. If it doesn’t resolve the issue, at least I’ll have a spare.

[FukNRekd 1,274]

I've had a couple of controllers do that so far. Seems to happen two or three times in 5 or 10 minutes then the problem goes away for weeks/months. No idea what's causing it but it's not the controller from what I've seen.

[OgRatBandit 1]

Yes I believe that is the issue. I have two accounts while logged into one the other still shows as logged onto PS4. Press the power button, it shows switch character. Switch to the one you want to log out. Then log out on the same screen. Restart GTA5 with current account. ( close application from quick menu then restart ) 

[sudon't 192]

I've had a couple of controllers do that so far. Seems to happen two or three times in 5 or 10 minutes then the problem goes away for weeks/months. No idea what's causing it but it's not the controller from what I've seen.

I agree, the problem doesn’t seem to be the controller. Could it have something to do with having two accounts? Is there a way to log out of my “main” account, so that only the second account is logged in?