mroverseer Posted February 14, 2018 Share Posted February 14, 2018 (edited) I have had some problems with the program while I was installing Add On mods from vans123 and the program kept crashing and needed re installing every time and now it wouldn't even install. Edited February 14, 2018 by mroverseer Link to comment Share on other sites More sharing options...
OpenIV Team Posted February 15, 2018 Share Posted February 15, 2018 What errors do you have while installation? Show your log file "C:\Users\[userName]\AppData\Local\Temp\OpenIV_Setup_Install.log" Link to comment Share on other sites More sharing options...
mroverseer Posted February 15, 2018 Author Share Posted February 15, 2018 (edited) What errors do you have while installation? Show your log file "C:\Users\[userName]\AppData\Local\Temp\OpenIV_Setup_Install.log" -------------------------------------------------------------------------------- Start: 2/14/2018 9:01:22 PM ThreadID: 5940 OS: Windows 7 Professional (6.1.7601, 64-bit) Path: E:\Users\admin\Downloads\ovisetup (1).exe -------------------------------------------------------------------------------- [2/14/2018 9:01:22 PM] [5940] INFO -> Setup Version: 38 [2/14/2018 9:01:22 PM] [5940] INFO -> Setup Mode: RELEASE [2/14/2018 9:01:22 PM] [5940] INFO -> Build Configuration: Release [2/14/2018 9:01:22 PM] [5940] INFO -> AliasForSystemLang: en_GB [2/14/2018 9:01:22 PM] [5940] INFO -> [CSetup] Main->Start [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] FormCreate->Begin [2/14/2018 9:01:22 PM] [5940] INFO -> [CTranslator] Work { AWindow.Name: "MainWindow", AFileName: "Lang_en_GB", bFromResource: "True" } [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] page_Prepare [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "", ANextButton: "" } [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] FormCreate->Done [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] Run->Begin [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] Create() [2/14/2018 9:01:22 PM] [5940] INFO -> [TSource] Create [2/14/2018 9:01:22 PM] [5940] INFO -> [TSource] Initialized { SelfPath: "E:\Users\admin\Downloads\" } [2/14/2018 9:01:22 PM] [5940] INFO -> [CStringManager] Create [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] Main->Begin [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] GetThreadLocale = 1033 (0x0409) [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] GetSystemDefaultLangID = 2052 [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] GetSystemDefaultLCID = 2052 [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] SysLocale { DefaultLCID: "1033", PriLangID: "9", SubLangID: "1", FarEast: "True", MiddleEast: "True" } [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] Loaded DLLs: ================ c:\windows\syswow64\ntdll.dll c:\windows\syswow64\kernel32.dll c:\program files (x86)\avg\av\avghookx.dll c:\windows\syswow64\kernelbase.dll c:\windows\syswow64\oleaut32.dll c:\windows\syswow64\ole32.dll c:\windows\syswow64\msvcrt.dll c:\windows\syswow64\gdi32.dll c:\windows\syswow64\user32.dll c:\windows\syswow64\advapi32.dll c:\windows\syswow64\sechost.dll c:\windows\syswow64\rpcrt4.dll c:\windows\syswow64\sspicli.dll c:\windows\syswow64\cryptbase.dll c:\windows\syswow64\lpk.dll c:\windows\syswow64\usp10.dll c:\windows\system32\version.dll c:\windows\system32\netapi32.dll c:\windows\system32\netutils.dll c:\windows\system32\srvcli.dll c:\windows\system32\wkscli.dll c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\comctl32.dll c:\windows\syswow64\shlwapi.dll c:\windows\syswow64\shell32.dll c:\windows\syswow64\wininet.dll c:\windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll c:\windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll c:\windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll c:\windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll c:\windows\syswow64\normaliz.dll c:\windows\syswow64\iertutil.dll c:\windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll c:\windows\syswow64\userenv.dll c:\windows\syswow64\profapi.dll c:\windows\system32\winhttp.dll c:\windows\system32\webio.dll c:\windows\system32\winmm.dll c:\windows\system32\imm32.dll c:\windows\syswow64\msctf.dll c:\windows\system32\uxtheme.dll c:\windows\system32\dwmapi.dll c:\windows\system32\wtsapi32.dll c:\windows\system32\winsta.dll c:\windows\syswow64\clbcatq.dll c:\windows\system32\msxml6.dll c:\windows\system32\bcrypt.dll c:\windows\syswow64\psapi.dll ================ [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] Running processes list: ================ System Idle Process System smss.exe avgrsa.exe avgcsrva.exe csrss.exe wininit.exe services.exe lsass.exe lsm.exe svchost.exe NVDisplay.Container.exe svchost.exe svchost.exe svchost.exe svchost.exe svchost.exe audiodg.exe svchost.exe spoolsv.exe svchost.exe armsvc.exe AdobeUpdateService.exe AGSService.exe AppleMobileDeviceService.exe atkexComSvc.exe aaHMSvc.exe AsSysCtrlService.exe AsusFanControlService.exe avgfwsa.exe avgidsagenta.exe avgsvca.exe avgwdsvca.exe mDNSResponder.exe OfficeClickToRun.exe svchost.exe ANIWConnService.exe IPROSetMonitor.exe mcsacore.exe nvcontainer.exe NvTelemetryContainer.exe OriginWebHelperService.exe avgnsa.exe avgemca.exe PnkBstrA.exe spdsvc.exe svchost.exe Updater.exe WLIDSVC.EXE WLIDSVCM.EXE SearchIndexer.exe wmpnetwk.exe svchost.exe svchost.exe csrss.exe winlogon.exe NVDisplay.Container.exe taskhost.exe C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe saUI.exe taskeng.exe dwm.exe explorer.exe taskeng.exe C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe chrome.exe chrome.exe C:\Users\99\AppData\Roaming\uTorrent\uTorrent.exe C:\Program Files (x86)\Orbitdownloader\orbitdm.exe C:\Users\99\AppData\Roaming\Twitch\Bin\Twitch.exe avgui.exe chrome.exe chrome.exe chrome.exe chrome.exe C:\Program Files (x86)\ASUS\AI Suite II\TurboV EVO\TurboVHelp.exe taskhost.exe cmd.exe conhost.exe C:\Program Files (x86)\McAfee\SiteAdvisor\McChHost.exe C:\Users\99\AppData\Roaming\uTorrent\updates\3.5.1_44332\utorrentie.exe C:\Users\99\AppData\Roaming\uTorrent\updates\3.5.1_44332\utorrentie.exe C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe C:\Users\99\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe C:\Users\99\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe C:\Users\99\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe C:\Users\99\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe conhost.exe C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe C:\Program Files (x86)\ASUS\AI Suite II\Sensor\AlertHelper\AlertHelper.exe ctfmon.exe chrome.exe C:\Program Files (x86)\AVG\Framework\Common\avguix.exe chrome.exe E:\Users\admin\Downloads\ovisetup (1).exe ================ [2/14/2018 9:01:22 PM] [5940] INFO -> [CInstallation] GetLangFromUser [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] HidePage [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] page_SelectLang [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "Choose your language", ANextButton: "Continue" } [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] createLangOptions [2/14/2018 9:01:22 PM] [5940] INFO -> [TMainWindow] btnLangChange [2/14/2018 9:01:22 PM] [5940] INFO -> [CSetupCore] WaitForUserAction [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] btnNextClick_Langs [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] HidePage [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] page_Prepare [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "", ANextButton: "" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] GetLangFromUser { Result: "en_GB" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CTranslator] Work { AWindow.Name: "MainWindow", AFileName: "Lang_en_GB", bFromResource: "True" } [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] page_Prepare [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "", ANextButton: "" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] Proxy is not configured. [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] CountAtBitLy [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] DownloadSystemInformation { "BEGIN" } [2/14/2018 9:01:24 PM] [5712] INFO -> [CNativeHTTPClient] GetStrings { resourceUrl: "http://bit.ly/RFqfeM"} [2/14/2018 9:01:24 PM] [5712] INFO -> [CNativeHTTPClient] Create { AExpectedFileSize: "-1" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] DownloadSystemInformation { "Trying to download system information from NTSCorp http server." } [2/14/2018 9:01:24 PM] [5940] INFO -> [CBaseInstallation] AsyncRequest { fName: "system.xml" } [2/14/2018 9:01:24 PM] [2076] INFO -> [TSource] Request { fName: "system.xml", baseURL: "http://ntscorp.ru/ovi/setup/"} [2/14/2018 9:01:24 PM] [2076] INFO -> [TSource] { SourceKind: "stHttpServer" } [2/14/2018 9:01:24 PM] [2076] INFO -> [CNativeHTTPClient] Download { resourceUrl: "http://ntscorp.ru/ovi/setup/system.xml?RequestId=14022018210124"} [2/14/2018 9:01:24 PM] [2076] INFO -> [CNativeHTTPClient] Create { AExpectedFileSize: "-1" } [2/14/2018 9:01:24 PM] [2076] INFO -> [CNativeHTTPClient] GetRequest { httpURL: "http://ntscorp.ru/ovi/setup/system.xml?RequestId=14022018210124",HEAD ContentLength: "562" } [2/14/2018 9:01:24 PM] [5712] INFO -> [CNativeHTTPClient] GetStrings { resourceUrl: "http://bit.ly/RFqfeM",responseText: <<>> } [2/14/2018 9:01:24 PM] [2076] INFO -> [CNativeHTTPClient] DoWorkBegin { AWorkCountMax: "562" } [2/14/2018 9:01:24 PM] [2076] INFO -> [CNativeHTTPClient] DoWorkEnd { DownloadSize: "562", DoneSize: "562" } [2/14/2018 9:01:24 PM] [2076] INFO -> [CNativeHTTPClient] Download { resourceUrl: "http://ntscorp.ru/ovi/setup/system.xml?RequestId=14022018210124",Result: "True" } [2/14/2018 9:01:24 PM] [2076] INFO -> [TSourceStorage] AddFile { fileName: "system.xml", fileSize: "562" } ================ <?xml version="1.0" encoding="UTF-8" standalone="no"?> <release name="OpenIV" developer="New Technology Studio" dateTimeStamp="07_01_2018_14_58_30_58"> <version tag="setup">38</version> <size tag="package" bytes="23309361" fileCount="778" hash="BB92715E253EDD945B6E6CF1B43173BC">22.2</size> <number tag="package">932</number> <build year="2018" month="1" day="7"> <major>2</major> <minor1>9</minor1> <minor2>2</minor2> <build>932</build> </build> <FailedInstallationsReport>True</FailedInstallationsReport> </release> ================ [2/14/2018 9:01:24 PM] [2076] INFO -> [TSource] Request { fName: "system.xml", Result: "True" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CBaseInstallation] AsyncRequest { fName: "system.xml", Result: "True" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] IsValidSystemInformation [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] IsValidSystemInformation { Result: "True" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] DownloadSystemInformation { "END" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] VerifyInstallation [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] CheckSetupVersion [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] CheckSetupVersion { xmlVersion: "38", SetupVersion: "38", Result: "False" } [2/14/2018 9:01:24 PM] [5940] INFO -> [TSource] RequestResource { fName: "EULA_en_GB" } [2/14/2018 9:01:24 PM] [5940] INFO -> [TSourceStorage] AddFile { fileName: "EULA_en_GB", fileSize: "6670" } ================ e1xydGYxXGFuc2lcYW5zaWNwZzEyNTFcZGVmZjBcbm8= XHNsbXVsdDFcZjFcZnMyMlxsYW5nOVxwYXINCn0NCgA= ================ [2/14/2018 9:01:24 PM] [5940] INFO -> [CInstallation] ShowEULAtoUSER [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] HidePage [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] page_EULA [2/14/2018 9:01:24 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "Read the Software License Terms", ANextButton: "Continue" } [2/14/2018 9:01:24 PM] [5940] INFO -> [CSetupCore] WaitForUserAction [2/14/2018 9:01:25 PM] [5940] INFO -> [TMainWindow] cbAcceptEULAChange [2/14/2018 9:01:26 PM] [5940] INFO -> [TMainWindow] btnNextClick_EULA [2/14/2018 9:01:26 PM] [5940] INFO -> [TMainWindow] HidePage [2/14/2018 9:01:26 PM] [5940] INFO -> [TMainWindow] page_Prepare [2/14/2018 9:01:26 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "", ANextButton: "" } [2/14/2018 9:01:26 PM] [5940] INFO -> [CInstallation] CheckDirectX [2/14/2018 9:01:26 PM] [5940] INFO -> [CInstallation] CheckDirectX { DirectX (d3dx9_33.dll) is found } [2/14/2018 9:01:26 PM] [5940] INFO -> [TMainWindow] HidePage [2/14/2018 9:01:26 PM] [5940] INFO -> [TMainWindow] page_FirstChoose [2/14/2018 9:01:26 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "Choose the installation you want", ANextButton: "Continue" } [2/14/2018 9:01:26 PM] [5940] INFO -> [CSetupCore] WaitForUserAction [2/14/2018 9:01:29 PM] [5940] INFO -> [TMainWindow] btnNextClick_main [2/14/2018 9:01:29 PM] [5940] INFO -> [TMainWindow] btnInstallCustomizedClick [2/14/2018 9:01:30 PM] [5940] INFO -> [CInstallation] DownloadAndValidatePackage [2/14/2018 9:01:30 PM] [5940] INFO -> [TMainWindow] HidePage [2/14/2018 9:01:30 PM] [5940] INFO -> [TMainWindow] page_Install [2/14/2018 9:01:30 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "", ANextButton: "" } [2/14/2018 9:01:30 PM] [5940] INFO -> [CBaseInstallation] AsyncRequestCallback { fName: "ovisetup.zip", expectedFileSize: "23309361" } [2/14/2018 9:01:30 PM] [8108] INFO -> [TSource] RequestWithCallback { fName: "ovisetup.zip" } [2/14/2018 9:01:30 PM] [8108] INFO -> [CNativeHTTPClient] Create { AExpectedFileSize: "23309361" } [2/14/2018 9:01:30 PM] [8108] INFO -> [CHttpClient] SyncDownload { resourceUrl: "http://ntscorp.ru/ovi/setup/ovisetup.zip?RequestId=14022018210130"} [2/14/2018 9:01:30 PM] [8108] INFO -> [CNativeHTTPClient] GetRequest { httpURL: "http://ntscorp.ru/ovi/setup/ovisetup.zip?RequestId=14022018210130",HEAD ContentLength: "23309361" } [2/14/2018 9:01:30 PM] [8108] INFO -> [CNativeHTTPClient] DoWorkBegin { AWorkCountMax: "23309361" } [2/14/2018 9:01:59 PM] [8108] INFO -> [CNativeHTTPClient] DoWorkEnd { DownloadSize: "23309361", DoneSize: "23309361" } [2/14/2018 9:01:59 PM] [8108] INFO -> [CHttpClient] SyncDownload { resourceUrl: "http://ntscorp.ru/ovi/setup/ovisetup.zip?RequestId=14022018210130",Result: "True" } [2/14/2018 9:01:59 PM] [8108] INFO -> [TSourceStorage] AddFile { fileName: "ovisetup.zip", fileSize: "23309361" } ================ UEsDBBQAAAAIAAO8okiskmm2bgEAAGwDAAAQAAAAY28= 0wHOqKHIrofTAVBLBQYAAAAACgMKA4B9AQCbLmIBAAA= ================ [2/14/2018 9:01:59 PM] [8108] INFO -> [TSource] RequestWithCallback { fName: "ovisetup.zip", Result: "True" } [2/14/2018 9:01:59 PM] [5940] INFO -> [CBaseInstallation] AsyncRequestCallback { fName: "ovisetup.zip", expectedFileSize: "23309361", Result: "True" } [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] ValidateZipPackage [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] ValidateZipPackage { zipSize: "23309361", actualZipSize: "23309361" } [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] ValidateZipPackage { zipHash: "BB92715E253EDD945B6E6CF1B43173BC", actualZipHash: "BB92715E253EDD945B6E6CF1B43173BC" } [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] ValidateZipPackage { zipFileCount: "778", actualZipFileCount: "778" } [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] ValidateZipPackage { Result: "True" } [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] DownloadAndValidatePackage { Result: "True"} [2/14/2018 9:01:59 PM] [5940] INFO -> [TMainWindow] ReadInstallOptions [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] DoInstall [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] Install [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] ReturnReleaseNumber [2/14/2018 9:01:59 PM] [5940] INFO -> [CInstallation] ReturnReleaseNumber { Result: "932" } [2/14/2018 9:01:59 PM] [8368] INFO -> [CInstallation] Install -> Begin install [2/14/2018 9:02:01 PM] [8368] INFO -> [CInstallation] Install -> App Path (1): "C:\Users\99\AppData\Local\New Technology Studio\Apps\OpenIV\" [2/14/2018 9:02:01 PM] [8368] INFO -> [CInstallation] Install -> App Path (2): "C:\Users\99\AppData\Local\New Technology Studio\Apps\OpenIV\" [2/14/2018 9:02:01 PM] [8368] INFO -> [CInstallation] Install -> Kill all runned OpenIV.exe [2/14/2018 9:02:03 PM] [8368] INFO -> [CInstallation] Install -> Clear all folders [2/14/2018 9:02:03 PM] [8368] INFO -> [CInstallation] Install -> Create all directories [2/14/2018 9:02:03 PM] [8368] INFO -> [CInstallation] Install -> Open and extract ZIP archive [2/14/2018 9:02:05 PM] [8368] ERROR -> [CInstallation] Install->Exception { ClassName: "EWriteError", Message: "Stream write error" } [2/14/2018 9:02:05 PM] [5940] INFO -> [CInstallation] Install { Result: "False" } [2/14/2018 9:02:05 PM] [5940] INFO -> [TMainWindow] HidePage [2/14/2018 9:02:05 PM] [5940] INFO -> [TMainWindow] page_final { IsSuccessfully: "False", ReportErrorName: "" } [2/14/2018 9:02:05 PM] [5940] INFO -> [TMainWindow] Page { ATitle: "", ANextButton: "Close" } [2/14/2018 9:02:05 PM] [5940] INFO -> [CSetupCore] WaitForUserAction [2/14/2018 9:02:10 PM] [5940] INFO -> [TMainWindow] btnNextClick_Final [2/14/2018 9:02:10 PM] [5940] INFO -> [CInstallation] Main->WaitForLazyThreads [2/14/2018 9:02:10 PM] [5940] INFO -> [CInstallation] Main->End [2/14/2018 9:02:10 PM] [5940] INFO -> [CInstallation] Destroy() [2/14/2018 9:02:10 PM] [5940] INFO -> [TSource] Destroy [2/14/2018 9:02:10 PM] [5940] INFO -> [CInstallation] Run->End [2/14/2018 9:02:10 PM] [5940] INFO -> [CSetup] ClearTemp [2/14/2018 9:02:10 PM] [5940] INFO -> [CSetup] Main->End Edited February 16, 2018 by OpenIV Team Link to comment Share on other sites More sharing options...
OpenIV Team Posted February 16, 2018 Share Posted February 16, 2018 Something is blocking setup, if you have antivirus check it. Link to comment Share on other sites More sharing options...
Rafany Posted March 15, 2019 Share Posted March 15, 2019 When i want install openIV and then openIV installation has been cancelled?can you help me to fix it? Before i already install that but i have bad idea want uninstall this app and then it not working to install again Link to comment Share on other sites More sharing options...
BringTheJubilee Posted August 13, 2022 Share Posted August 13, 2022 I have read multiple responses by your team from multiple different posts saying that you need to disable my antivirus to get the set up to work. I have disabled my antivirus, but Open IV still will not install. 2 minutes ago, BringTheJubilee said: I have read multiple responses by your team from multiple different posts saying that you need to disable my antivirus to get the set up to work. I have disabled my antivirus, but Open IV still will not install. NVM, it appears that simply moving the set up file to the Rockstar Games folder worked for me! Link to comment Share on other sites More sharing options...