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Can't load into Story Mode or Online.


xuebao61
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Title says it all, more or less. Game launches fine, logs me into SC. However, when I try to load into either game type, the ad they show pops up, the background fades to black, and then the same ad just stays on the screen and I never load in. I have tried uninstalling and reinstalling, verifying the files, uninstalling and reinstalling the Social Club program itself, turning off both my router and computer firewalls, both together and apart, releasing/renewing my computer's IP, flushing the DNS server, scanning my computer for potential malware, making sure Windows Firewall doesn't have it blocked. None of these has led to a solution. Some assistance would be nice. Keep in mind, I cannot logout of Social Club for the game since this is the Steam version, and the accounts are "permanently" linked. And it is ALWAYS the ad in the spoiler below. No matter how many times I've loaded, always only loaded this one and froze on it.

 

 

IaEWzR3.png

 

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I don't have a solution but out of curiosity, when the game first launched, did you choose the option to 'Sync Cloud Saves' or 'Local Saves Only'?

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I don't have a solution but out of curiosity, when the game first launched, did you choose the option to 'Sync Cloud Saves' or 'Local Saves Only'?

I believe Local, I'll see if changing to Cloud does anything.

Edit: Nothing changed after that, except for downloading the save.

Edited by xuebao61
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Yeah I can't think why you wouldn't load into single player anyway, that's a bit odd. You've already checked the things I'd have suggested so it might be a job for the guys at Rockstar Support.

 

As a last check, do you have a mobile device in which you can enable a wifi hotspot, connect your computer to that wifi connection your mobile device created and see if it works then? (I'm still doubting it).

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No problem. Can you try using the following Primary and Secondary DNS server addresses?

 

Primary DNS: 84.200.69.80
Secondary DNS: 84.200.70.40

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No change. Same outcome.

I have sent a ticket to R* support.

Edited by xuebao61
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Anyone else looking for an answer, it was a user profile problem. I was able to open the game on another user. So I went back into My Documents on the main account, and just deleted the entire RockstarGames folder in there. That fixed it. I deleted pretty much everything inside of there previously, but never at the same time, nor the entire folder. Don't know what specifically was wrong, but that solved it.

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Ahh one of the things I hadn't thought of this time round.

 

Glad you got the issue sorted.

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