So Rockstar just took pretty much all of my money.

[Bitch With a Gun]

 

Damn, looks like I'll have to reinstall to see if I got mine returned. Will report back.

 

I wouldnt bother. Wait for more people in this thread to report and then you can check your account.

 

I am still a bit sceptical about this refund all of a sudden.

 

 

Out of the blue a couple days ago I had about 500k added to my account. No idea why. But they took just over 2 million from me.

[VickeX]

My second request was closed with the exact same response as my first and many others in this thread has gotten. Still no money either.
Just wrote my third request. Don't give in. If they've taken money you've worked hard for they've wasted a good amount of your time, aswell as whatever time we have spent on writing these tickets over and over. What's right is right and we have to demand a correction and an apology.

Edited September 2, 2017 by VickeX

[Gotcha!]

Thats the same f*cker who ignored my two tickets and gave me the same respond... He has one job and he's failing at it.

 

Same guy for me as well, but I believe all those names we see are fake as sh*t.

[Pocket Fox]

Those are not real people, they've answered R* Italian R* Russian and R* English tickets.

 

There's no multi-lingual genius working on support, that's for sure.

[General Methane]

Four tickets closed for me now,last one this evening.Two of them by that guy as well.I lost 14 mil and I think its got something to do with the 2x money on the import export event.Gonna submit another but I am not expecting anything to come from it.We will see though,at least a few people have got a refund and a glimmer of hope is there...Glad that at least some people got there money back

[BronyPrevedus]

2nd time same bot repeats same sh*t

Hello,

Thank you for contacting Rockstar Support.

Your shared bank account in GTA Online was adjusted to remove illegitimately gained in-game money. For more information please see https://support.rockstargames.com/hc/en-us/articles/115008697067.

Best regards,

Sylvester G.
Rockstar Support

Bugstumbs is total idiots with bugged anticheat, and they won't just deal with it. What a pigs...

[Hellbendzor]

Today I had an instinctive reaction to a session... I spawned in in my Hangar and all of the sudden I saw these moneybags drop a few feet right in front of my desk. Luckily while being inside, It wasn't adding up to my account though, but anyway I immediately switched sessions...

 

An instinctive move as a legit player. I'm still not ready to almost completely liquidize my secondary character's cars, so still doing that at a rate of two cars max a day, but when that's done, the car bonds will be purchased and stored in his garage and I'll lower my remaining millions below five million... Not that I'll have much left, seeing what's still coming towards us and what I haven't purchased for my female char yet...

 

I hope by the time I've completed that, I hope they will have fixed their error and refunded the money...No high hopes though... If not, the next time something like this happens, I'll run outside, instead of switching sessions... The theft, subsequent silence and the ever increasing huge pricetags we're currently subjected to, really pisses me off... On a sidenote the supply missions for SR are fun.. The payouts are saddening though... Better stick to the VIP-work and I/E for moneymaking (that is, if they don't take it away from you a few days down the line... )

Edited September 2, 2017 by Hellbendzor

[Nostromo79]

nothing on my end...

 

If you did get your money back, please add the following Information:

 

1. How much was removed? - How much did you get back?

 

2. Do you think it is now correctly adjusted?

 

3. Did you send Ticket(s)?

Edited September 2, 2017 by Nostromo79

[Pocket Fox]

Still nothing here, still waiting for my incorrectly adjusted funds to return.

[domini99]

Opening another ticket, they closed mine again.

 

I'm unlikely to see some of my money back, but I hope we'll get the message across.

I see the steam revies have already tanked again. How much does that influence them really?

[Gridl0k]

I see the steam revies have already tanked again. How much does that influence them really?

 

The DLC will have driven sales, so it's more a return to normal levels than a dip.

[X15]

Is there any way of reopening a ticket, or do I have to create a new one?

[nmk111]

Is there any way of reopening a ticket, or do I have to create a new one?

 

at first you could by sending a reply via email but now that reply is autoclosed so you have to make a new one.

[Piro]

 

Is there any way of reopening a ticket, or do I have to create a new one?

 

at first you could by sending a reply via email but now that reply is autoclosed so you have to make a new one.

Do the same thing they are doing - just copypaste the same thing over and over again

[SHADOW OPS]

Do petitions do anything to help?

About as much as pissing on a forest fire.

[scalliano]

Second ticket still open, no sign of a refund yet. All I can say is:

 

[nmk111]

 

 

Is there any way of reopening a ticket, or do I have to create a new one?

 

at first you could by sending a reply via email but now that reply is autoclosed so you have to make a new one.

Do the same thing they are doing - just copypaste the same thing over and over again

 

 

I actually included all the useless replys i got from them so far into the ticket and ended it with "i wonder wich one will it be this time?"

[SkylineGTRFreak]

I just Noticed my latest ticket actually got closed by Tier 3 support. Yay.

[Nostromo79]

I just Noticed my latest ticket actually got closed by Tier 3 support. Yay.

 

Sadly that is nothing new, all the Tickets I have seen were closed by Tier 3.

 

Reply 1: Your shared bank account....check our article

Reply 2: we checked your account.... do it again (further violations) and you will be banned

Edited September 2, 2017 by Nostromo79

[SUPERSAD]

why do not they try to find the bug which caused this? They should really investigate this!

[SkylineGTRFreak]

 

I just Noticed my latest ticket actually got closed by Tier 3 support. Yay.

Sadly that is nothing new, all the Tickets I have seen were closed by Tier 3.

 

Reply 1: check our article

Reply 2: we checked your account.... do it again (further violations) and you will be banned

Ah Yea, I meant it as a sarcastic Yay, I didn't Really get my hopes up^^ It was just my first ticket that got closed by higher Tier than 1.

[Frenzy_UK]

My latest ticket was closed with yet another copy/paste response, money still not returned obviously.. fired off another ticket

[domini99]

why do not they try to find the bug which caused this? They should really investigate this!

That requires effort on their side.

 

 

Why, in the name of god, would they do such thing? That means they'd do something in favor of the players. That sounds ridiculous doesn't it?

[Piro]

Everyone in this topic:

 

 

 

 

Is there any way of reopening a ticket, or do I have to create a new one?

 

at first you could by sending a reply via email but now that reply is autoclosed so you have to make a new one.

Do the same thing they are doing - just copypaste the same thing over and over again

 

 

 

I actually included all the useless replys i got from them so far into the ticket and ended it with "i wonder wich one will it be this time?"

 

I simply said "Hello. My first ticket was ignored by "Sylvester G." who gave me the standard auto-reply and he simply ignored my issues without addressing them properly. He didn't even read my ticket. I hope it will be different with you."

and guess what? Sylvester G. responded again with the same copypasted reply as before. So don't expect anything different this time...

[Gotcha!]

Sylvester G., the scourge of LS. I hope the person or persons behind that alias step on a rusty nail some day.

 

Well, it's officially a week ago. Glad to see at least some got their money back. Now for the other 99.999%.

[Bitch With a Gun]

 

I just Noticed my latest ticket actually got closed by Tier 3 support. Yay.

 

Sadly that is nothing new, all the Tickets I have seen were closed by Tier 3.

 

Reply 1: Your shared bank account....check our article

Reply 2: we checked your account.... do it again (further violations) and you will be banned

 

 

They threatened you?

[Nostromo79]

 

 

I just Noticed my latest ticket actually got closed by Tier 3 support. Yay.

 

Sadly that is nothing new, all the Tickets I have seen were closed by Tier 3.

 

Reply 1: Your shared bank account....check our article

Reply 2: we checked your account.... do it again (further violations) and you will be banned

 

 

They threatened you?

 

No, I never got Reply 2, but multiple people here received that reply:

 

"We checked your account and confirmed that it was appropriately adjusted to remove modded funds and that no unspent Shark Card purchases were adjusted. Please note that further violations of our EULA or Code of Conduct may result in temporary or permanent bans from GTA Online."

Edited September 2, 2017 by Nostromo79

[SkylineGTRFreak]

Yea got that one as well. Still made another ticket

[jpz719]

Sylvester G is the bane of humanity.

[MastuhWaffles]

 

Got my money back.

Really? How much got removed? And how much did you get back?

 

1.5M