Didn't Receive Nagasaki T-Shirt

[nkjellman]

I completed the Deadline Adversary Mode. Then I purchased the Nagasaki Shotaro. I am able to get all of the Tron outfits, however I have no Nagasaki T-Shirt. Anyone else having this problem?

This is what the Manufacturer Logos section under special tops looks like. I assume that it is supposed to go here. I checked the other sections, and nothing is there.

 

Here you can see that I have the bike. I stored it at my 6th property, and moved it to my Club House (as I forgot I had 1 space left there).

 

I should also mention that I didn't get the notification about the t-shirt unlock for purchasing the bike till after I bought it. Could the t-shirt appear in my wardrobe later on and it is just delayed?

Edited November 8, 2016 by nkjellman

[autofanatic]

I completed the Deadline Adversary Mode. Then I purchased the Nagasaki Shotaro. I am able to get all of the Tron outfits, however I have no Nagasaki T-Shirt. Anyone else having this problem?

This is what the Manufacturer Logos section under special tops looks like. I assume that it is supposed to go here. I checked the other sections, and nothing is there.

 

Here you can see that I have the bike. I stored it at my 6th property, and moved it to my Club House (as I forgot I had 1 space left there).

 

I should also mention that I didn't get the notification about the t-shirt unlock for purchasing the bike till after I bought it. Could the t-shirt appear in my wardrobe later on and it is just delayed?

I also have this problem. I submitted a ticket to R* but I am disappointed by the support. My friend got it by purchasing the new Shotaro. I did the same thing but nothing unlocked. I find nothing in wardrobe or store.

Edited November 9, 2016 by autofanatic

[nkjellman]

 

I completed the Deadline Adversary Mode. Then I purchased the Nagasaki Shotaro. I am able to get all of the Tron outfits, however I have no Nagasaki T-Shirt. Anyone else having this problem?

This is what the Manufacturer Logos section under special tops looks like. I assume that it is supposed to go here. I checked the other sections, and nothing is there.

 

Here you can see that I have the bike. I stored it at my 6th property, and moved it to my Club House (as I forgot I had 1 space left there).

 

I should also mention that I didn't get the notification about the t-shirt unlock for purchasing the bike till after I bought it. Could the t-shirt appear in my wardrobe later on and it is just delayed?

I also have this problem. I submitted a ticket to R* but I am disappointed by the support. My friend got it by purchasing the new Shotaro. I did the same thing but nothing unlocked. I find nothing in wardrobe or store.

 

What property did you order it to?

[autofanatic]

Supply Street. Also I discovered that all saved outfits were gone. I do not know if this problem is related to this new Nagasaki Tee unlock.

Edited November 9, 2016 by autofanatic

[nkjellman]

Supply Street. Also I discovered that all saved outfits were gone. I do not know if this problem is related to this new Nagasaki Tee unlock.

Actually, I mean what property slot is it in?

[autofanatic]

Slot 1. R* support replied and he told me to play the new Deadline mode to unlock the Shortaro and outfits. It does not make sense at all as I already did that and unlocked the Shotaro. I purchased the bike but never unlocked the new tee. I do not know if this problem can be fixed or not.

Edited November 9, 2016 by autofanatic

[autofanatic]

I am very disappointed by the service of R* support.

1st time they told me about the Black Western Tee but I asked them about the Nagasaki Black Tee.

2nd time they told me to play the Deadline mode to unlock outfits & Shotaro (to unlock the Tee) but I played the Deadline a few times and bought the Shotaro. It did not unlock the Tee.

3rd time they told me that they would give the free Nagasaki Black Hoodie to me but I already have unlocked it. All I want is the Nagasaki Black Tee.

I just don't know why.

 

R* support wrote the following to me.

 

1st

Thank you for contacting Rockstar Support.

We understand your concern regarding Black Western Logo Tee and we would be glad to be of assistance to you.

Please know that the Black Western Logo Tee is deposited directly into the wardrobe inventory under Special Tops. It will not be visible in stores, but players will have it available to wear from their wardrobe shortly after purchasing the Western Nightblade.

If you have any other questions or concerns, please feel free to contact us.

Have a nice day ahead!

2nd

Thank you for raising your concern.

First of all, we are sorry for the miscommunication in the previous response. With regards to your concern, we would like to inform you that you must do the Deadline Adversary Mode to unlock this vehicle and outfit. For more information, please review the below article:

http://www.rockstargames.com/newswire

Again, we apologize for the inconvenience and appreciate your understanding in this regards.

Have a great day ahead!

 

3rd

We appreciate you writing back to us.

We are happy to inform you that after reviewing your account, we have gifted the Nagasaki Black Hoodie to your account. You should see Nagasaki Black Hoodie the next time that you log into GTA Online.

Please do revert if you have any other questions or concerns.

Have a great day ahead!

Edited November 9, 2016 by autofanatic

[nkjellman]

I am very disappointed by the service of R* support.

1st time they told me about the Black Western Tee but I asked them about the Nagasaki Black Tee.

2nd time they told me to play the Deadline mode to unlock outfits & Shotaro (to unlock the Tee) but I played the Deadline a few times and bought the Shotaro. It did not unlock the Tee.

3rd time they told me that they would give the free Nagasaki Black Hoodie to me but I already have unlocked it. All I want is the Nagasaki Black Tee.

I just don't know why.

 

R* support wrote the following to me.

 

1st

Thank you for contacting Rockstar Support.[/size]

We understand your concern regarding Black Western Logo Tee and we would be glad to be of assistance to you.

Please know that the Black Western Logo Tee is deposited directly into the wardrobe inventory under Special Tops. It will not be visible in stores, but players will have it available to wear from their wardrobe shortly after purchasing the Western Nightblade.

If you have any other questions or concerns, please feel free to contact us.

Have a nice day ahead!

 

2nd

Thank you for raising your concern.

First of all, we are sorry for the miscommunication in the previous response. With regards to your concern, we would like to inform you that you must do the Deadline Adversary Mode to unlock this vehicle and outfit. For more information, please review the below article:

http://www.rockstargames.com/newswire

Again, we apologize for the inconvenience and appreciate your understanding in this regards.

Have a great day ahead!

 

3rd

We appreciate you writing back to us.[/size]

We are happy to inform you that after reviewing your account, we have gifted the Nagasaki Black Hoodie to your account. You should see Nagasaki Black Hoodie the next time that you log into GTA Online.

Please do revert if you have any other questions or concerns.

Have a great day ahead!

Well at least they tried. Just follow up about the t-shirt and narrow it down. You must note that the person helping you is most likely in India or the Philippines, and doesn't have a very great understanding of English.

[autofanatic]

I still stay calm and cool. I just hope that this problem can be fixed. I really don't want to spend extra GTA $ to get this Free tee.

[autofanatic]

R* support replied and said they fixed the problem for me but it didn't unlock the Tee.

I could not find the Tee (store or wardrobe).

I guess it will need more time.

 

We are happy to inform you that after reviewing your account, we have gifted the Nagasaki Black Tee to your account. You should see Nagasaki Black Tee the next time that you log into GTA Online.

We hope this will resolve the issue for you. Please feel free to contact us if you have any other questions or concerns.

Have a nice day ahead!

[Hominin]

Got the same prob. Too many open requests to create a new one to boot

[nkjellman]

I opened a request myself.

 

First they tell me that they have no record of me purchasing the bike.

 

After that, they want me to record a video rather than just taking screenshots. It is a pain in the ass to do a video, considering the fact that their thing won't upload videos. I had this issue before, where they wanted a video, but I couldn't upload it. Why the hell can't they just accept screenshots? Who would go through the trouble of using photoshop to falseify an image over an ingame t-shirt?

[autofanatic]

My ticket is still being processed by R* Support but there has been no further update since last Friday. The problem is still not fixed. I have no idea why you need to provide a video or something. I only provided some screenshots to the support.

Edited November 17, 2016 by autofanatic