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R*s reply when confronting them with not receiving my shark card GTA&#


enjoythekilling
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enjoythekilling

Hello. I have an issue with the megalodon shark card not registering ingame. I bought the GTAV + Megalodon Shark Card Bundle. It was on sale on the PS4 store. The shark card from this purchase registered fine. I bought a seperate second shark card for it's full price. This one didn't register. I contacted R* and this is what they said.

 

 

Thank you for contacting Rockstar Support.

 

We examined your account regarding the missing Shark Card GTA$. We suggest you to spend some in-game GTA$ in order to receive the Shark Card GTA$. With regards to the Shark Card rebate, please be aware that certain groups of players are selected each time and we request you to stay subscribed to the mailing list, so that you will be eligible for future rebates and other exclusive offers

 

Should you require further assistance, or have any other technical questions or concerns, please feel free to get back in contact with us and it will be our pleasure to assist you.

 

 

The Rebate Promo was the first reason i bought this. That i won't receive Rebate Promo Cash from both or even a single purchase is a problem for me but not receiving the GTA$ from the second shark card because i have too much money which is around 10 Mill is just plain stupid.

 

Is this normal for R*?

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Spending in game money sometimes triggers purchases to get added. It's weird as sometimes it may work and sometimes it may not. It has nothing to do with how much you already have though. :)

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enjoythekilling

Spending in game money sometimes triggers purchases to get added. It's weird as sometimes it may work and sometimes it may not. It has nothing to do with how much you already have though. :)

I expected this answer from Rockstar support.

"Please take a look at this article"(the link works).

 

So I would suggest you to take a look at the article and submit a ticket, with some useful information.

Thanks for the replies. This is really weird. R* said in a second reply that i had too much money and that spending GTA$ would add the Shark Card money. What a nonsense.

 

I had already made a ticket with all the details and screenshots of my purchases and Maze Bank Balance.

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  • 2 weeks later...

 

Spending in game money sometimes triggers purchases to get added. It's weird as sometimes it may work and sometimes it may not. It has nothing to do with how much you already have though. :)

I expected this answer from Rockstar support.

"Please take a look at this article"(the link works).

 

So I would suggest you to take a look at the article and submit a ticket, with some useful information.

Thanks for the replies. This is really weird. R* said in a second reply that i had too much money and that spending GTA$ would add the Shark Card money. What a nonsense.

 

I had already made a ticket with all the details and screenshots of my purchases and Maze Bank Balance.

 

so why don't you just buy something, a car or whatever and see if the shark card money gets added after that?

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oleg_aka_djmeg

when i didn't receive my money, this is what i did:

 

PpLGE.png

 

when they told me to fuсk off, this is what i did:

 

P1NGF.png

 

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