Having trouble with my Rank & stuff transferring to new gen.

[cotylee1991]

So last year, I started playing GTA Online on the 360. I reached to rank 32 on the 360. I then went to Xbox One last year in August and everything for online transferred just fine. I reached rank 76 on the Xbox One. So after that, I had to return my Xbox One and went back to my 360, and I know stats don't transfer from new gen to old gen, which I was okay with. So I started playing back on the 360 at rank 34 and got $19M and a bunch of stuff and reached rank 104 on the 360. Now I'm back on Xbox One and none of my stats transferred. It says I'm still level 76, I don't have any cars, money, or anything I achieved on my second switch from old gen to new gen.

 

Does rockstar do recoveries for this type of thing or is there any way to fix it?