Craigsters 2,851 Posted November 18, 2015 Share Posted November 18, 2015 I can't launch Fallout 4 because steam application wont recognize my password or the security password they sent you for recovery and now I'm being giving captcha codes and asked for my yahoo and they haven't sent me a additional code after previous codes they sent me where denied!.. I can't start steam in offline mode either.. I think they locked my account because of to many unsuccessful sign in's I'll catch up on my PVR recorded shows and try again in 6 hours or more Link to post Share on other sites
Ai®a©ob®a 7,603 Posted November 18, 2015 Share Posted November 18, 2015 Could it be possible your account was hijacked and someone changed the e-mail & password? Also have you tried logging it from a difference device? What about the steam phone app? Link to post Share on other sites
Craigsters 2,851 Posted November 18, 2015 Author Share Posted November 18, 2015 (edited) I have no phone service either cellphone or old fashion landline !.. This happened before earlier on this year, but fixed itself later that day or next day update I made a steam support ticket for my issue Edited November 18, 2015 by Craigsters Link to post Share on other sites
RyanBurnsRed 1,863 Posted November 20, 2015 Share Posted November 20, 2015 That's really unfortunate and I'm sorry to hear that. Sending in a support ticket isn't really gonna do much good. Some people have had their accounts completely compromised - sent in support tickets and haven't heard back from customer support for months at a time. I find it very strange that the codes they send you via email did not work. Did you receive the codes immediately or hours later? have you tried logging in via your web browser? Link to post Share on other sites
Ai®a©ob®a 7,603 Posted November 21, 2015 Share Posted November 21, 2015 I have no phone service either cellphone or old fashion landline !.. This happened before earlier on this year, but fixed itself later that day or next day update I made a steam support ticket for my issue if you'd like and trust me enough i could try signing into the account for you on my PC and see if it lets me log on. Another option is you could try calling Valve @ 425-889-9642 Link to post Share on other sites
Craigsters 2,851 Posted November 23, 2015 Author Share Posted November 23, 2015 I got a response from steam in my support ticket that my account was used for fraudulent activity, someone had tried to purchase the latest Final Fantasy game through my yahoo email, and a e-friend on another forum I frequent suggested changing my email account settings in steam because he said my yahoo email was probably hacked, so I changed it to one of the alternative online email clients, and made all settings in steam private and removed my gaming list link from all forums I posted it at, that was a few days ago and I've had no issues for three days now!.. My steam account well have restrictions on trading, which I never did and maybe purchases for a while steam indicated RyanBurnsRed 1 Link to post Share on other sites
RyanBurnsRed 1,863 Posted November 24, 2015 Share Posted November 24, 2015 At least you got it back Link to post Share on other sites
