Help ! GTA 5 exited unexpectedly.

[firechild 0]

Hello everyone,

 

Everytime after i open my GTA V from steam, it will pop up a message saying ' GTA V has exited unexpectedly '.
I've been trying every possible solutions none works for me. (reinstalling, updating graphic card, everything). Even disabling my amd graphic card did not help. I'd sent a letter to rockstar and they told me that the problem should've fixed with the latest patch. But i still get the same error.

 

I have a Intel 4000HD and a AMD Radeon 7600M graphic card and updated to the latest driver, 15.4 beta.

 

Error Log:

 

Faulting application name: GTA5.exe, version: 1.0.350.1, time stamp: 0x5540c256

Faulting module name: GTA5.exe, version: 1.0.350.1, time stamp: 0x5540c256

Exception code: 0xc0000005

Fault offset: 0x0000000001138fe4

Faulting process id: 0x1534

Faulting application start time: 0x01d08fc0ea8bf963

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe

Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe

Report Id: 4e8c7a1a-fbb4-11e4-bfff-689423932006

Faulting package full name:

Faulting package-relative application ID:

Please help me in solving this problem I really want to play this game

[WildBrick142 23,824]

Try editing the settings.xml file and changing

 

<DX_Version value="2"/>

to

 

<DX_Version value="1"/>

That fixed it for me when the game would crash after launching.

[firechild 0]

Try editing the settings.xml file and changing

<DX_Version value="2"/>

to

 

<DX_Version value="1"/>

That fixed it for me when the game would crash after launching.

 

 

My gta v is purchased from steam and there's no settings.xml file inside the gta folder

[WildBrick142 23,824]

It's in C:Documents/Rockstar Games/GTA V, not the game folder.

[firechild 0]

It's in C:Documents/Rockstar Games/GTA V, not the game folder.

 

Okay I'd located it and changed it. But the problem's still there

I tried changing the video card settings in the xml file but seems to be uselss too.

[firechild 0]

bump

[RedDagger 25,126]

Since you have AMD and intel HD graphics cards, it might be the same issue as in another thread.

 

 

First, let's make sure the game is using AMD Radeon 8750M.

 

To find it,

Go to

C:\Users\[Name]\Documents\Rockstar Games\GTA V

In that there should be a file called settings.xml

Open it, and scroll down, at the bottom, you should find.

"<VideoCardDescription>Name of the GPU being used</VideoCardDescription>"

 

Post the name of the GPU.

[firechild 0]

Since you have AMD and intel HD graphics cards, it might be the same issue as in another thread.

 

First, let's make sure the game is using AMD Radeon 8750M.

 

To find it,

Go to

C:\Users\[Name]\Documents\Rockstar Games\GTA V

In that there should be a file called settings.xml

Open it, and scroll down, at the bottom, you should find.

"<VideoCardDescription>Name of the GPU being used</VideoCardDescription>"

 

Post the name of the GPU.

 

Tried but nope, the problem is still there.

[Red Hat 935]

Try disabling your AMD GPU. Many reported that their game crashed in laptops which has both Intel and AMD GPUs.

[firechild 0]

Try disabling your AMD GPU. Many reported that their game crashed in laptops which has both Intel and AMD GPUs.

 

I tried doing that, but the game crashed while using the intel graphics.

[Red Hat 935]

Can you post the name of the GPU being used by the game?

To find it,

Go to

C:\Users\[Name]\Documents\Rockstar Games\GTA V

In that there should be a file called settings.xml

Open it, and scroll down, at the bottom, you should find.

"<VideoCardDescription>Name of the GPU being used</VideoCardDescription>"

[RedDagger 25,126]

FYI that isn't a solution, we're just trying to find out if your game is using the correct GPU, post what ya find please

dammit kevin I said the exact same thing a few posts above :c

[Red Hat 935]

dammit kevin I said the exact same thing a few posts above :c

He didn't tell the GPU which is being used by the game, that's why I posted.

[firechild 0]

 

dammit kevin I said the exact same thing a few posts above :c

He didn't tell the GPU which is being used by the game, that's why I posted.

 

 

Tried putting

<VideoCardDescription>AMD Radeon HD 7600M Series</VideoCardDescription> but the error's still there.

So i tried changing to

<VideoCardDescription>Intel® HD4000</VideoCardDescription> but still am still having the same problem.

[Red Hat 935]

Try out an older version of Intel HD Driver.

You can download it from here.

Edited May 17, 2015 by Kevin3014