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firechild

Help ! GTA 5 exited unexpectedly.

Question

firechild

Hello everyone,

 

Everytime after i open my GTA V from steam, it will pop up a message saying ' GTA V has exited unexpectedly '.
I've been trying every possible solutions none works for me. (reinstalling, updating graphic card, everything). Even disabling my amd graphic card did not help. I'd sent a letter to rockstar and they told me that the problem should've fixed with the latest patch. But i still get the same error.

 

I have a Intel 4000HD and a AMD Radeon 7600M graphic card and updated to the latest driver, 15.4 beta.

 

Error Log:

 

Faulting application name: GTA5.exe, version: 1.0.350.1, time stamp: 0x5540c256
Faulting module name: GTA5.exe, version: 1.0.350.1, time stamp: 0x5540c256
Exception code: 0xc0000005
Fault offset: 0x0000000001138fe4
Faulting process id: 0x1534
Faulting application start time: 0x01d08fc0ea8bf963
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe
Report Id: 4e8c7a1a-fbb4-11e4-bfff-689423932006
Faulting package full name:
Faulting package-relative application ID:
Please help me in solving this problem :( I really want to play this game

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WildBrick142

Try editing the settings.xml file and changing

 

<DX_Version value="2"/>
to

 

<DX_Version value="1"/>
That fixed it for me when the game would crash after launching.

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firechild

Try editing the settings.xml file and changing

<DX_Version value="2"/>
to

 

<DX_Version value="1"/>
That fixed it for me when the game would crash after launching.

 

 

My gta v is purchased from steam :( and there's no settings.xml file inside the gta folder

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WildBrick142

It's in C:Documents/Rockstar Games/GTA V, not the game folder.

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firechild

It's in C:Documents/Rockstar Games/GTA V, not the game folder.

 

Okay I'd located it and changed it. But the problem's still there :(

I tried changing the video card settings in the xml file but seems to be uselss too.

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firechild

bump

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RedDagger

Since you have AMD and intel HD graphics cards, it might be the same issue as in another thread.

 

 

First, let's make sure the game is using AMD Radeon 8750M.

 

To find it,

Go to

C:\Users\[Name]\Documents\Rockstar Games\GTA V

In that there should be a file called settings.xml

Open it, and scroll down, at the bottom, you should find.

"<VideoCardDescription>Name of the GPU being used</VideoCardDescription>"

 

Post the name of the GPU.

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firechild

Since you have AMD and intel HD graphics cards, it might be the same issue as in another thread.

 

First, let's make sure the game is using AMD Radeon 8750M.

 

To find it,

Go to

C:\Users\[Name]\Documents\Rockstar Games\GTA V

In that there should be a file called settings.xml

Open it, and scroll down, at the bottom, you should find.

"<VideoCardDescription>Name of the GPU being used</VideoCardDescription>"

 

Post the name of the GPU.

 

Tried but nope, the problem is still there.

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Red Hat

Try disabling your AMD GPU. Many reported that their game crashed in laptops which has both Intel and AMD GPUs.

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firechild

Try disabling your AMD GPU. Many reported that their game crashed in laptops which has both Intel and AMD GPUs.

 

I tried doing that, but the game crashed while using the intel graphics.

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Red Hat
Can you post the name of the GPU being used by the game?



To find it,

Go to

C:\Users\[Name]\Documents\Rockstar Games\GTA V

In that there should be a file called settings.xml

Open it, and scroll down, at the bottom, you should find.

"<VideoCardDescription>Name of the GPU being used</VideoCardDescription>"

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RedDagger

FYI that isn't a solution, we're just trying to find out if your game is using the correct GPU, post what ya find please :p

dammit kevin I said the exact same thing a few posts above :c

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Red Hat

dammit kevin I said the exact same thing a few posts above :c

He didn't tell the GPU which is being used by the game, that's why I posted.

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firechild

 

dammit kevin I said the exact same thing a few posts above :c

He didn't tell the GPU which is being used by the game, that's why I posted.

 

 

Tried putting

<VideoCardDescription>AMD Radeon HD 7600M Series</VideoCardDescription> but the error's still there.

So i tried changing to

<VideoCardDescription>Intel® HD4000</VideoCardDescription> but still am still having the same problem.

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Red Hat

Try out an older version of Intel HD Driver.

You can download it from here.

Edited by Kevin3014

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