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Rockater support is not a good support system!


GTA51999
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I have a very important matter that needs to be solved, and for the past 15 hours! "We have a agent looking into your ticket now"! This is a bunch of crap! May I just please have a clear answer! Anyone else have this issue?

Edited by GTA51999
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happygrowls

Maybe actually telling us the problem would help.

Also please spell Rockstar correctly.

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Chill.

 

I lost at least 2 cars during the slot-1 garage bug and no return.

 

They just apologized for the inconvenience and closed the ticket.

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Maybe actually telling us the problem would help.

Also please spell Rockstar correctly.

Ahh sorry. Using my tablet! Tends to spell weird words!

Chill.

 

I lost at least 2 cars during the slot-1 garage bug and no return.

 

They just apologized for the inconvenience and closed the ticket.

I lost 1 mill and a few other things! Saw a nice way to get $ on YouTube! Do the challenges and win! I did the Criminal records one. Do 5 laps and have like 6 minutes! I win but on second screen it takes away my money! I try it again to get money back, but it just occures again!

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Developers do not even read your complaints on the Rockstar Support, the site is run by robots that provide you only an automatic answer.

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No, because video games are not life-and-death

People get killed over video games

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CarimboHanky

I lost 1 mill and a few other things! Saw a nice way to get $ on YouTube! Do the challenges and win! I did the Criminal records one. Do 5 laps and have like 6 minutes! I win but on second screen it takes away my money! I try it again to get money back, but it just occures again!

and so you had to do it atleast 2 more times to confirm it? hahaha

 

like a wise man once said...

 

"fool me once shame on you,

fool me twice shame on me...

 

fool me frice im a moron!"

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Someone on the support team has been assigned your ticket to resolve. Its moving down the line you just have to wait for them to get around to it. From my experience it can take days and sometimes months for them to get it sorted depending what your problem is. What is the problem you are experiencing maybe someone here can help.....

The_Rocketeer.jpg

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I have Rockstars UK diverted support telephone number. I had my problem sorted in 10 mins.

 

Support tickets take longer. Serious issues are sorted fairly quickly. With in 48 hours. Other minor issues can take a lot longer.

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No, because video games are not life-and-death

People get killed over video gamesPeople get f*cked over video games too
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KieranJD1998

Atleast they aren't as bad as Valves support.. compared they are A LOT better. Just wait ffs

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I have Rockstars UK diverted support telephone number. I had my problem sorted in 10 mins.

 

Support tickets take longer. Serious issues are sorted fairly quickly. With in 48 hours. Other minor issues can take a lot longer.

Yeah calling always gets things done quicker. It would be great if they had live chat.

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FrugalDangerMan

They are also dealing with a whole bunch of heist related tickets, so I'm guessing that's also impacting turn around.

 

I'm sure your issue is important, but no more or less so than any of the 20,000 other open tickets they are likely dealing with.

 

Just chill out.

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Maybe actually telling us the problem would help.

Also please spell Rockstar correctly.

Ahh sorry. Using my tablet! Tends to spell weird words!

Chill.

 

I lost at least 2 cars during the slot-1 garage bug and no return.

 

They just apologized for the inconvenience and closed the ticket.

I lost 1 mill and a few other things! Saw a nice way to get $ on YouTube! Do the challenges and win! I did the Criminal records one. Do 5 laps and have like 6 minutes! I win but on second screen it takes away my money! I try it again to get money back, but it just occures again!

 

If you're expecting R* to give you your money back after you willingly bet it on modded challenges then you are mistaken, you'll be lucky if they don't take action against you.

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Arrows to Athens

They ban for you no reason as well. Those with the ribbons are arrogant and think they own the whole place. They blame everything on your console or internet. They will even call you a cheater because they spend most of their time being the stat police and check your money stats when themselves have over billions!!! If you point that out to them you get banned forever.

Edited by Fearx--
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