Jump to content
    1. Welcome to GTAForums!

    1. GTANet.com

    1. GTA Online

      1. The Criminal Enterprises
      2. Updates
      3. Find Lobbies & Players
      4. Guides & Strategies
      5. Vehicles
      6. Content Creator
      7. Help & Support
    2. Red Dead Online

      1. Blood Money
      2. Frontier Pursuits
      3. Find Lobbies & Outlaws
      4. Help & Support
    3. Crews

    1. Grand Theft Auto Series

      1. Bugs*
      2. St. Andrews Cathedral
    2. GTA VI

    3. GTA V

      1. Guides & Strategies
      2. Help & Support
    4. GTA IV

      1. The Lost and Damned
      2. The Ballad of Gay Tony
      3. Guides & Strategies
      4. Help & Support
    5. GTA San Andreas

      1. Classic GTA SA
      2. Guides & Strategies
      3. Help & Support
    6. GTA Vice City

      1. Classic GTA VC
      2. Guides & Strategies
      3. Help & Support
    7. GTA III

      1. Classic GTA III
      2. Guides & Strategies
      3. Help & Support
    8. Portable Games

      1. GTA Chinatown Wars
      2. GTA Vice City Stories
      3. GTA Liberty City Stories
    9. Top-Down Games

      1. GTA Advance
      2. GTA 2
      3. GTA
    1. Red Dead Redemption 2

      1. PC
      2. Help & Support
    2. Red Dead Redemption

    1. GTA Mods

      1. GTA V
      2. GTA IV
      3. GTA III, VC & SA
      4. Tutorials
    2. Red Dead Mods

      1. Documentation
    3. Mod Showroom

      1. Scripts & Plugins
      2. Maps
      3. Total Conversions
      4. Vehicles
      5. Textures
      6. Characters
      7. Tools
      8. Other
      9. Workshop
    4. Featured Mods

      1. Design Your Own Mission
      2. OpenIV
      3. GTA: Underground
      4. GTA: Liberty City
      5. GTA: State of Liberty
    1. Rockstar Games

    2. Rockstar Collectors

    1. Off-Topic

      1. General Chat
      2. Gaming
      3. Technology
      4. Movies & TV
      5. Music
      6. Sports
      7. Vehicles
    2. Expression

      1. Graphics / Visual Arts
      2. GFX Requests & Tutorials
      3. Writers' Discussion
      4. Debates & Discussion
    1. Announcements

    2. Support

    3. Suggestions

GTAForums does NOT endorse or allow any kind of GTA Online modding, mod menus, tools or account selling/hacking. Do NOT post them here or advertise them, as per the forum rules.

Haven't been able to log in since purchase..


Recommended Posts


Bought GTA V for PS4 couple of weeks ago, as did my friend, both from different sources yet we've both been unable to log into online.



Same error message appears, "files required to play GTA online could not be downloaded from the Rockstar Games Service.."


Online gaming working on all other games with NAT type open, i've sorted all my ports yada yada, R* support tell me to try a different disc? Not sure how that will help, but does anyone know anything else I can try in the mean time, really frustrating!



Link to comment
Share on other sites

This might not work but in some instances, people were able to overcome the error by changing the time on their PS4 from automatic to manual and then back to automatic before restarting their console and booting up the game again... it's a strange fix but normally it works.


You can also try clearing your cache (which is basically re-installing the game on PS4)


Also unlinking and relinking your Social Club, waiting 20 minutes or so and then booting up the game.


If all fails then yeah, might have to try a different disc (which I also don't see how it'll work.. but judging by my first probable solution I don't see why it's not worth trying either) or someone else can suggest a better fix.

Edited by Johan

Link to comment
Share on other sites


I have tried the time fix, I put the time manually back a minute, and then set it automatically and reset and that didn't work, is that the correct way?


Also deleted all game data and reinstalled also didn't work.



Link my social account also, but will try re linking once more!


Thanks for advice anywho

Link to comment
Share on other sites


Okay so I tried another disc and got the exact same error message, and now R* support are seemingly palming me off by telling me to contact my ISP as my upload speed is "too low" at 1.2mbs/s?


Does anyone have any other advice or anything I could do?

Edited by DoctorVictim
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • 1 User Currently Viewing
    0 members, 0 Anonymous, 1 Guest

  • Create New...

Important Information

By using GTAForums.com, you agree to our Terms of Use and Privacy Policy.