Don't tell me Rockstar doesn't care

[MatthewKeegan]

i don't believe it, my friend recently lost everything, literally everything, money, modded cars, apartments and rp. He emailed rockstar a few days ago and got a reply back from them the following day, they told him how to regain his rp back. Then the day after that he emailed them again saying that he lost a lot of hard working money and apartments, and rockstar replied him back a day afterwards how to get those back too. Rockstar has been so kind and understanding, i really don't know why people are so against them.

[SniperPrincess]

Rockstar doesn't care.

[Fail_At_GTA]

My character was deleted and they only restored the rank and gave me $5M back. Thanks Rockstar for making me lose $20M worth of stuff including all the limited edition items I had, which was literally everything except that bike from Independence Day.

 

Also should add it took 2-3 weeks to get them to start giving my stuff back. Rockstar support is pretty much useless.

Edited February 18, 2015 by Fail_At_GTA

[Xyn]

They're not really against them, otherwise they wouldn't be playing their game.

Some people just really love to whine for the sake of it.

[scoobsterinc]

They care for customers so those customers will stay customers so they can make more money from them in the future. They care because they see future profit, that is how a business works.

 

[Shootinalloveryourface]

No re-release of the Roosevelt = R* don't care

 

/thread

[GTAOMark]

Rockstar doesn't care.

they do!

Edited February 18, 2015 by GTAOMark

[delisue]

Well, people usually say they doesn't care because he shouldn't have lost all his pogress in the first place. They have a point, but still, I completely agree with you, I am very pleased with Rockstar's support (i've logged a couple tickets), GTA 5 and GTA Online (I know I'm getting flamed for saying this, but whatever!).

 

EDIT: Also, I really admire how they are responding to 100% of iFruit plate reset requests in the R* support page (only as a one time courtesy, you can't have it reset all the times you want). I had mine reset

Edited February 18, 2015 by delisue

[Soran Is On]

Ran into a guy in game chat that was prank calling rockstar. He had been at it for like 4 hours calling non-stop. This is why some people at rockstar couldn't give a f*ck about you.

 

other's that are less jaded about their job probably help people.

 

 

Like any business there good employees and bad.

 

and good customers and bad.

 

 

I'd say its a business and doesn't have feelings.

[DaveGrimes96]

rockstar support actually solving problems, haha don't think so

[dewtech]

When my account glitched, they handled it really well imo, I posted on here at the time.

 

Sadly people are far quicker to complain then they are to commend, so it always looks worse than it is.

[delisue]

Perhaps we should open a "Praise and Commend" thread to compensate the "Bitch and Moan" one?

[D.A.]

i don't believe it, my friend recently lost everything, literally everything, money, modded cars, apartments and rp. He emailed rockstar a few days ago and got a reply back from them the following day, they told him how to regain his rp back. Then the day after that he emailed them again saying that he lost a lot of hard working money and apartments, and rockstar replied him back a day afterwards how to get those back too. Rockstar has been so kind and understanding, i really don't know why people are so against them.

Look OP,you seem to be a swell guy so I'm gonna give you the short version of the story,people on GTAForums LOVE to whine,if you wanna whine about anything...this is the place,their opinions don't really matter,so play the game and have fun,don't worry what people on GTAForums think.

[Miss Malevolent]

Perhaps we should open a "Praise and Commend" thread to compensate the "Bitch and Moan" one?

There have been several, and they all wind up being a bitch and moan fest anyway...so...eh?

[Lesbian_farts]

They're not really against them, otherwise they wouldn't be playing their game.

Some people just really love to whine for the sake of it.

 

That's so not even true, if I wanted to whine I would, but I never do because I'm a respectable lady, unlike some. I respect your opinion and all but it's just wrong, Okay!

[delisue]

 

Perhaps we should open a "Praise and Commend" thread to compensate the "Bitch and Moan" one?

There have been several, and they all wind up being a bitch and moan fest anyway...so...eh?

 

 

lol... so true.

 

to OP... perhaps what people really mean is that Rockstar doesn't care... about profits? ( Don't feed me! I'm a troll!)

Edited February 18, 2015 by delisue

[RoyalRedXIII]

Perhaps we should open a "Praise and Commend" thread to compensate the "Bitch and Moan" one?

Franceska started one (or somethin like that), but even THAT thread has traces of whining and poor sarcasm lol.

[Fox2Quick]

Lmfao they care because they did their job in helping rectify a problem caused by their own incompetence?

[sweetbrother]

Cool story bro -_-

[CrysisAverted]

Rockstar has the cure for ebola but refuses to release it

the cure is heists

[RoyalRedXIII]

 

i don't believe it, my friend recently lost everything, literally everything, money, modded cars, apartments and rp. He emailed rockstar a few days ago and got a reply back from them the following day, they told him how to regain his rp back. Then the day after that he emailed them again saying that he lost a lot of hard working money and apartments, and rockstar replied him back a day afterwards how to get those back too. Rockstar has been so kind and understanding, i really don't know why people are so against them.

 

Look OP,you seem to be a swell guy so I'm gonna give you the short version of the story,people on GTAForums LOVE to whine,if you wanna whine about anything...this is the place,their opinions don't really matter,so play the game and have fun,don't worry what people on GTAForums think.

This forum in a nutshell=

Heists > shark cards > tanks > R* fix this > heists > shark cards > tanks > R* fix this > heists...

I think you get the idea.

Atleast tanks aren't an issue anymore....

[Jammsbro]

I collected all the spaceship parts, didn't get thr trophy. Mailed R* and got a short list of "fixes" to pop the trophy.

 

None worked and when I told them they said that the matter was closed and they considered it resolved.

[Hector Tavares]

I lost my beer hats a while back after the LTS update was released. They told me to basically clear my cache and delete patches to fix it. I did it, and it didn't work. They then considered it solved and closed the request.

Needless to say, I was quite pissed. Had 4 beer hats obtained from legit crate hunting. Lost 'em all.

[EvilFiend]

No re-release of the Roosevelt = R* don't care

 

/thread

 

You jelly?

 

OT. They like to keep paying customers paying for future games and w,e else they want us to pay for. Thats about it, they are a company after all

[TCA]

Rockstar doesn't care.

Beat me to it...

 

OP Rockstar still doesn't care.

[Chloroform]

I lost my beer hats a while back after the LTS update was released. They told me to basically clear my cache and delete patches to fix it. I did it, and it didn't work. They then considered it solved and closed the request.

Needless to say, I was quite pissed. Had 4 beer hats obtained from legit crate hunting. Lost 'em all.

Blame the people that lied to try and get them.

[Relative007]

Since you do not "Prove" something using one example. In this case your Friend receiving top notch support from R* Support. I can just Highlight a few cases were R* Support have not helped and claim they do not care using the same Logic.

 

I would believe they "cared" if they (R*) bothered to start communicating with the Playerbase more AND less people complained about R* Support on a frequent basis.

[PG.]

Cockstar doesn't care.

FTFY.

[Chloroform]

Since you do not "Prove" something using one example. In this case your Friend receiving top notch support from R* Support. I can just Highlight a few cases were R* Support have not helped and claim they do not care using the same Logic.

 

I would believe they "cared" if they (R*) bothered to start communicating with the Playerbase more AND less people complained about R* Support on a frequent basis.

What cases?

[Relative007]

 

Since you do not "Prove" something using one example. In this case your Friend receiving top notch support from R* Support. I can just Highlight a few cases were R* Support have not helped and claim they do not care using the same Logic.

 

I would believe they "cared" if they (R*) bothered to start communicating with the Playerbase more AND less people complained about R* Support on a frequent basis.

What cases?

 

 

 

My character was deleted and they only restored the rank and gave me $5M back. Thanks Rockstar for making me lose $20M worth of stuff including all the limited edition items I had, which was literally everything except that bike from Independence Day.

 

Also should add it took 2-3 weeks to get them to start giving my stuff back. Rockstar support is pretty much useless.

 

 

 

There, a case of Poor Customer Support and an assessment that R* Support is "pretty much useless" in this Thread no less.

 

I would say still being down $20M AND not being able to get Limited Items back is R* not caring. Seems like they just dropped in some Cash to save face.

Edited February 18, 2015 by Relative007