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Don't tell me Rockstar doesn't care

MatthewKeegan

By MatthewKeegan
in GTA Online

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MatthewKeegan

MatthewKeegan

Posted
Posted

i don't believe it, my friend recently lost everything, literally everything, money, modded cars, apartments and rp. He emailed rockstar a few days ago and got a reply back from them the following day, they told him how to regain his rp back. Then the day after that he emailed them again saying that he lost a lot of hard working money and apartments, and rockstar replied him back a day afterwards how to get those back too. Rockstar has been so kind and understanding, i really don't know why people are so against them.

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https://gtaforums.com/topic/767941-dont-tell-me-rockstar-doesnt-care/
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Fail_At_GTA

Fail_At_GTA

Posted
Posted (edited)

My character was deleted and they only restored the rank and gave me $5M back. Thanks Rockstar for making me lose $20M worth of stuff including all the limited edition items I had, which was literally everything except that bike from Independence Day.

 

Also should add it took 2-3 weeks to get them to start giving my stuff back. Rockstar support is pretty much useless.

Edited by Fail_At_GTA
delisue

delisue

Posted
Posted (edited)

Well, people usually say they doesn't care because he shouldn't have lost all his pogress in the first place. They have a point, but still, I completely agree with you, I am very pleased with Rockstar's support (i've logged a couple tickets), GTA 5 and GTA Online (I know I'm getting flamed for saying this, but whatever!).

 

EDIT: Also, I really admire how they are responding to 100% of iFruit plate reset requests in the R* support page (only as a one time courtesy, you can't have it reset all the times you want). I had mine reset :)

Edited by delisue
  • GrandReaping and LL Cool L
  • Like 2
Soran Is On

Soran Is On

Posted
Posted

Ran into a guy in game chat that was prank calling rockstar. He had been at it for like 4 hours calling non-stop. This is why some people at rockstar couldn't give a f*ck about you.

 

other's that are less jaded about their job probably help people.

 

 

Like any business there good employees and bad.

 

and good customers and bad.

 

 

I'd say its a business and doesn't have feelings.

  • Cvxxi, Sussus Amongus, DarkSavageDeathlyCloud and 1 other
  • Like 4
dewtech

dewtech

Posted
Posted

When my account glitched, they handled it really well imo, I posted on here at the time.

 

Sadly people are far quicker to complain then they are to commend, so it always looks worse than it is.

  • delisue and Epsilon_Program
  • Like 2
D.A.

D.A.

Posted
Posted

i don't believe it, my friend recently lost everything, literally everything, money, modded cars, apartments and rp. He emailed rockstar a few days ago and got a reply back from them the following day, they told him how to regain his rp back. Then the day after that he emailed them again saying that he lost a lot of hard working money and apartments, and rockstar replied him back a day afterwards how to get those back too. Rockstar has been so kind and understanding, i really don't know why people are so against them.

Look OP,you seem to be a swell guy so I'm gonna give you the short version of the story,people on GTAForums LOVE to whine,if you wanna whine about anything...this is the place,their opinions don't really matter,so play the game and have fun,don't worry what people on GTAForums think.

  • DarkSavageDeathlyCloud, Epsilon_Program, dewtech and 2 others
  • Like 5
Miss Malevolent

Miss Malevolent

Posted
Posted

Perhaps we should open a "Praise and Commend" thread to compensate the "Bitch and Moan" one? :lol:

There have been several, and they all wind up being a bitch and moan fest anyway...so...eh?

  • SirPhilMcKraken, Shaundi., juantrapriguez and 6 others
  • Like 9
Lesbian_farts

Lesbian_farts

Posted
Posted

They're not really against them, otherwise they wouldn't be playing their game.

Some people just really love to whine for the sake of it.

 

That's so not even true, if I wanted to whine I would, but I never do because I'm a respectable lady, unlike some. I respect your opinion and all but it's just wrong, Okay!

delisue

delisue

Posted
Posted (edited)

 

Perhaps we should open a "Praise and Commend" thread to compensate the "Bitch and Moan" one? :lol:

There have been several, and they all wind up being a bitch and moan fest anyway...so...eh?

 

 

lol... so true.

 

to OP... perhaps what people really mean is that Rockstar doesn't care... about profits? ( :lol: Don't feed me! I'm a troll!)

Edited by delisue
CrysisAverted

CrysisAverted

Posted
Posted

Rockstar has the cure for ebola but refuses to release it

the cure is heists

RoyalRedXIII

RoyalRedXIII

Posted
Posted

 

i don't believe it, my friend recently lost everything, literally everything, money, modded cars, apartments and rp. He emailed rockstar a few days ago and got a reply back from them the following day, they told him how to regain his rp back. Then the day after that he emailed them again saying that he lost a lot of hard working money and apartments, and rockstar replied him back a day afterwards how to get those back too. Rockstar has been so kind and understanding, i really don't know why people are so against them.

 

Look OP,you seem to be a swell guy so I'm gonna give you the short version of the story,people on GTAForums LOVE to whine,if you wanna whine about anything...this is the place,their opinions don't really matter,so play the game and have fun,don't worry what people on GTAForums think.

This forum in a nutshell=

Heists > shark cards > tanks > R* fix this > heists > shark cards > tanks > R* fix this > heists...

I think you get the idea.

Atleast tanks aren't an issue anymore....

Hector Tavares

Hector Tavares

Posted
Posted

I lost my beer hats a while back after the LTS update was released. They told me to basically clear my cache and delete patches to fix it. I did it, and it didn't work. They then considered it solved and closed the request.

Needless to say, I was quite pissed. Had 4 beer hats obtained from legit crate hunting. Lost 'em all.

Chloroform

Chloroform

Posted
Posted

I lost my beer hats a while back after the LTS update was released. They told me to basically clear my cache and delete patches to fix it. I did it, and it didn't work. They then considered it solved and closed the request.

Needless to say, I was quite pissed. Had 4 beer hats obtained from legit crate hunting. Lost 'em all.

Blame the people that lied to try and get them.

  • TCA, Hector Tavares and DarkSavageDeathlyCloud
  • Like 3
Relative007

Relative007

Posted
Posted

Since you do not "Prove" something using one example. In this case your Friend receiving top notch support from R* Support. I can just Highlight a few cases were R* Support have not helped and claim they do not care using the same Logic.

 

I would believe they "cared" if they (R*) bothered to start communicating with the Playerbase more AND less people complained about R* Support on a frequent basis.

Chloroform

Chloroform

Posted
Posted

Since you do not "Prove" something using one example. In this case your Friend receiving top notch support from R* Support. I can just Highlight a few cases were R* Support have not helped and claim they do not care using the same Logic.

 

I would believe they "cared" if they (R*) bothered to start communicating with the Playerbase more AND less people complained about R* Support on a frequent basis.

What cases?

Relative007

Relative007

Posted
Posted (edited)

 

Since you do not "Prove" something using one example. In this case your Friend receiving top notch support from R* Support. I can just Highlight a few cases were R* Support have not helped and claim they do not care using the same Logic.

 

I would believe they "cared" if they (R*) bothered to start communicating with the Playerbase more AND less people complained about R* Support on a frequent basis.

What cases?

 

 

 

My character was deleted and they only restored the rank and gave me $5M back. Thanks Rockstar for making me lose $20M worth of stuff including all the limited edition items I had, which was literally everything except that bike from Independence Day.

 

Also should add it took 2-3 weeks to get them to start giving my stuff back. Rockstar support is pretty much useless.

 

 

 

There, a case of Poor Customer Support and an assessment that R* Support is "pretty much useless" in this Thread no less.

 

I would say still being down $20M AND not being able to get Limited Items back is R* not caring. Seems like they just dropped in some Cash to save face.

Edited by Relative007

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