Actual help or just the runaround from Rockstar Support?

[Dark_advenger90]

My origional question that I sent to Rockstar: I think this is a Rockstar issue that an update could solve:

I have noticed recently that when driving or even sometimes walking I see a lot of noticeable texture pop ins. It is very noticeable on bridges and its railings, chain link fences,, shadows seem to fade in slowly, and patches of grass seem to pop in if you are walking in a very grassy field. what I am noticing is similar to the following 2 videos.

and https://www.youtube....h?v=Im_l-X64M5k. I don't think they were as noticeable before the most recent up date. Is the game supposed to be like this on PS4? Is there any way you or I could fix this? I have a brand new ps4

• 
  Paul C. Today at 11:28

  Hello Dark_Avenger90,

  Thank you for conatcting Rockstar Support.

  Below you will find some troubleshooting that should help resolve the issues you are experiencing. These troubleshooting steps come directly from Sony's website.

  Step 1: Booting Up in Safe Mode:

  The PS4 system has the ability to start up in Safe Mode. This allows access to several functions that can provide you with a way to clean up and potentially fix many issues you may be experiencing.

  1. Turn off the PlayStation 4 by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
  2. Once the PlayStation 4 is off, press and hold the power button. Release it after you've heard two beeps: one when you initially press, and another 7 seconds later.
  3. Connect the DualShock 4 controller with the provided USB cable and press the PS button on the controller.

  When you have successfully booted the console in safe mode several options will be made available to you.

  Step 2: Update System Software:

  We recommend that you perform this process before running through any troubleshooting as it is possible that your console's software is not the most recent version and this can create issues running the game.

  Step 3: Restore Default Settings:

  It is possible that the changing of certain settings could lead to issues with sound and display. If you are experiencing any issues of that type this could resolve your issue.

  Step 4: Rebuild Database

  This process will essentially replace all current data with any available backup data. This can help fix any issues that were a result of any recent changes to the database.

  WARNING: The last two options of the Safe Mode list, Initialize PS4 and Reinstall System Software, will result with a complete wiping of any and/or all information on the PS4 and as such we recommend speaking with Sony before moving forward with these steps. Please keep in mind that we CANNOT restore any deleted data and advise you speak with them about how to back up save files on an external device (to prevent any loss of progress).

  If issues persist please feel free to get back in contact with us.

  Best regards,

  Paul C.
  Rockstar Support

 

[Dark_advenger90]

These are not my videos. However, they are very similar to what I am seeing.

[Cutter De Blanc]

I have never actually recieved helpful advice from Rockstar support.

[RGTube]

The side rail guard thingy on the highway near the beach part of it is glitchy (appears/disappears)