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mo-seph

Fixing Lag issues/Connection Timeouts

Question

mo-seph

I notice alot of people who post about issues with screen freezing, connection drop out, lobbys emptying, slow laoding on game screen (such as joining DM, Race, MIssion etc).

 

Alot of these issues relate to your connection, lag, ping and packet loss. Before you jump the gun and blame :r*: (whos fault it may or may not be) its best to rule out some stuff from your connection.

 

 

The very first check to make, reset your router.... Often a stale session can become laggy, so refreshing gives you a new session with hopefully a new IP address. It also resets your SNR to the target SNR for your line, If your still getting the same problem... we move on.

 

Wireless

 

FIrstly dont use wireless, as convenient as it might be, its a gamers nightmare and is the most common cause of issues with lag/latency in game. Wireless works in the same way as remote control cars, theres only a limited frequency range that all wireless devices can use. Most routers allow you to change the wireless channel to overcome this. However, wireless channels each overlap by 3 channels, meaning to get a truley independent channel only channels 1,6 and 11 are worth testing. The rest will have some form of overlap so if theres interference on channel 1 it will overlap upto channel 4.

 

This image shows how the wireless frequencies work

 

2.4_GHz_Wi-Fi_channels_(802.11b,g_WLAN).

 

 

Now as theres only a maximum of 13 channels, of which only 3 are truly independent, if there are more than 13 wireless routers within range of yours (which can be upto 100m) then its going to cause congestion, as theres two or more devices per channel.

 

These devices are sharing a limited bandwidth of frequency, of which all the data need sto pass. Where theres more data it goes slower, the same as you would on the freeway at rush hour, compared to going at 1am when theres no traffic.

 

In highly populated areas its not unreasonable to expect 100+ wireless routers all broadcasting within range of each other.... thats a lot of data flying about all of which can congest each other, slowing down transmission speed and increasing packet loss and ping, which for you means lag, loading freezes, delays and stuff jumping about all over your screen.

 

So the first and most important test to begin with is to connect your console wired and see if you get the same issues. If you dont then wireless is the cause and its recommended to only use a wired connection. If you really cant run a long ethernet cable to your router consider something like HomePlug Adaptors, which utilize you house wiring to share the ADSL signal from your router to your device.

 

 

Speed

 

Altho most people think that speed is the be all and end all when it comes to gaming (and streaming or any "live" service) its a fallacy, the quality of your connect bears far more importance than merely how fast it goes. Speed is measured base don the transmission rate of data, however its an average of a number of packets sent... Now if they all arrive on the average time, your connection quality is good. but a bad connection quality can still give good speed results, on the basis that some packets are arriving much faster than average, whereas others are taking much longer (or not arriving at all). This gives the impression of a good speed, but the actual quality of the connection is rubbish, causing lag.

 

So how do we test connection quality?

 

 

Ping

 

Now assuming youve already ruled out wireless and your speed looks reasonable, the next step is to check your ping. There's a slot of website that will do this for you but i would not recommend using them. The reason being that an independent site will use a server for your computer to ping. if there's a lot of people pinging it at once you wont get an accurate result and it may send you on a wild goose chase.

 

So your best option is to pull up a command prompt on your pc/laptop and type "Ping google.com". Using google means you know the services wont be suffering high laods, with the size of google data centres its pretty much impossible that they will be congested.

 

Your ping results will come back looking something like this.

 

Running-a-Ping-Test.png

 

 

 

Now with the above example you can see that the average ping is 249ms (thats pretty high) but the individual packets sent vary in their transmission rate, from as little as 32ms to as high as 455ms.

 

To make this a bit more real, a ping works like sonar. It sends a small packet to a server, and waits to hear a response. When response is received it records the time. In the above example id expect some pretty sh*tty lag occurring, slidey cars, disappearing textures etc.

 

The reason you see cars sliding or NPC's randomly spawning out of nowhere is because the packet sent from your console to say "im here on the map" takes a while to be received by the R* servers and returned back to your console to say "well if your there, heres an NPC's theres another player and heres a bullet"... Athough were only talking milliseconds its important in terms of smooth gameplay, where everything renders nicely.

 

If your getting high pings your gonna have problems, so how do you detemrine what is causing the high ping?? Run a Traceroute...

 

 

 

Packet Loss

 

So using the example above we can see that although ping is high, each and every packet sent was received and returned (12 packets sent, 12 reiceved, 0% loss).

 

Now packet loss is really important. If a packet doesnt make the round trip then theres some data missing, this can also lead to in game lag and disrupted gameplay in the same/similar pay to ping.

 

An anaolgy of this is to use the Ferrari/Tractor analysis. So in this example we assume your connection/line is like a road. Ferrrari's are fast, Tractors are slow. If the road is smooth (i.e high quality connect, high quality line) then your ferrari can go at top speed, reaching its destination quickly. If we were to send 10 letters, in the hands of 10 ferrari drivers, we expect each one to arrive nicely and quickly.

 

However if your road (connection/line) is more like a ploughed field than an autobahn, sending your letters in a ferrari comes with a risk. Although the ferrari goes fast, on a ploughed field it will be unstable and potentially 1 or 2 will crash. If they never reach their destination your missing 20-30% of the information sent, or getting 20-30% packet loss. IN these cases its much better to use a tracktor, which although slower is more likely to get to its destination.

 

The ferrari and the tractor are the Target SNR (signal to noise ratio) set by your ISP. If your SNR is low (i.e 6db) this is like the ferrari, its fast, but not very accommodating to noise/interference on the line. A higher SNR has a greater degree of tolerance to noise, so is more like the tractor, slower but steadier. You can check your SNR on your router, if its jumping around alot it means you've got noise on your line, which contacting your ISP to change the target SNR can resolve, by improving the connections tolerance to errors and noise. It could also point towards a line/server fault.

 

To check your SNR you need to access your router admin page. For most routers all you need to do is open a browser and type 192.168.1.1 into the address bar (you may need to consult your router instruction manual to check the IP address, but thats the most common one). It will prompt you for a username and password, by default this is usually "admin" in both cases. Your SNr will usually be shown on the front page and will fluctuate depending on time of day.

 

So to measure your packet loss (and see if you need a ferrari or a tractor), again go to a command prompt and type "tracert google.com". Again we're using google to ensure high server capacity and to minimise erroneous results.

 

Now after you hit enter your gonna get a screen that looks like this.

 

 

tracert.png

 

 

 

nice clean trace which follows the packets from the router (192.168.1.1) to google (173.194.36.2) No packets lost and all data sent is received. For a connection like that id expect a pretty smooth gaming experience.

 

If you get something like the below... your in trouble.

 

 

tracert_feedburner-china.jpg

 

 

This is a trace of a chinese computer, trying to access feed-burner. The packet leaves the users pc nicely, hits their router ok, but as it passes to the external service (the chinese ISP) the packets are blocked... This prevents a return from the destination site and leaves the user with something like a 404 error (or if their ISP built a wallgarden to inform them they are trying to access a restricted site)

 

 

Ok so now you know how to look at your connection quality. how do you interpret it.

 

With a traceroute each hop represents a different node (server) that the data is passing through.

 

The usual transit path of data looks something like this...

 

 

 

 

TraceRoute.png

 

 

 

 

In the above image "router" can be either the users router, the ISP's router (or server) and the host "router" (server) for the site your trying to access. In the case of GTA:O this path would be something like

 

(Console) - (Your router) - (ISP) - (host) - (Rockstar Cloud server)

 

 

To interpret the traceroute you need to be looking for either a) lost packets, which show a "request timed out" error (like hops 7-10 in the image above) or b) packets with a very high ms time, like hop 10 in this image,

 

 

image5.png

 

The next thing to do is find out who is responsible for the IP address that has the high ms. To do this all you need to do is go to your command prompt and type "whois [iPaddress}) and hit enter. This will bring back the details of who owns the servers for that IP address. You coudl also use a third party website such as WhatsMyIP.com to run this check

 

Going back to our path of (console) - (router) - (isp) (host) (rockstar cloud) everything before the router is your responsibility, The ISP is your ISP and the Host/R* Cloud is a rockstar issue.

 

So if your getting really high times between console and router your probably using wireless with congestion. going to the wireless section at the top of this page should help you resolve it. If your using a wired connection you might want to check your SNR in your router and if this is fluctuating contact your ISP.

 

If your finding the high times on your ISP's IP addresses you need to speak to them. It could be a fault with their servers, overload or indeed an issue with the quality of your line. They can run some capacitance testing on your line to determine if the current settings are appropriate or if there is a line issue that needs to be addressed.

 

If the really high times show on the last couple of hops, your looking at a possible R* issues, prepare yourself for a looong and arduous time submitting support tickets for that.

 

I my experience 80% of all gaming issues lie either with your connection to your router, or your ISP... Its rare that the game servers are overloaded, and when they are this is usually temporary.

 

 

Interleaving vs Fastpath

 

In your router settings you can usually see if interleaving is active on your line. Interleaving is a way your router can overcome minor errors in the connection stream,, without you losing connection. However interleaving can also cause issues with "live" services such as online gaming or streaming. The reason for this is each packet has an overhead. The overhead is basically a set of instructions to your router in how to interpret the information. The reason different target SNR's work is to change the information and size of the overhead, to make the line more stable.

 

The way interleaving works is to send/receive the packets in a non sequential manner. This means they are sent out of order which can help to reduce the total amount of data lost, in the event of packet loss or connection interruption.

 

So to visualize it interleaving works like this.

 

interleave1.gif

 

 

As you can see the packets are sent out of sequence. This give a greater stability to your connection. However it takes longer to do this, so from a gaming perspective although interleaving is good to retain a strong connection, it can increase ping times compared to a fastpath profile. As we all know increased ping can cause lag, whicyh makes for a rubbish experience... So how does fastpath work.... well like this..

 

interleave2.gif

 

Now this image works in two ways, its shows us both the benefit, and the danger of fastpath profiles.

 

Fastpath sends the data sequentially. As such it doesnt require the overhead in each packet like interleaving does... What does that mean? It means each packet of data has slightly more actual data in it... in turn it means more data is transmitted per packet, so it reduces the ping (i.e on fastpath to send 100b data sent in 10 packets = 10b per packet.... for interleaved if they have an overhead of 10% each packet can only carry 9b of data, meaning that a total of 12 packets need to be sent, 11 x 9b packets and 1 x 1b packet)... Reduce ping means better gaming experience as data is moving back and forth much faster.

 

Sending the same amount of data over more packets takes longer than sending them in less packets and this is why fastpath can benefit gamers.

 

However the danger is that any lost packets (the red ones in the image above) can cause a fastpath connection to drop, whereas a interleaved profile may retain a connection (although slowed slightly from lost packets) because of the non sequential way in which data is sent. This is like sending the 10 letter in 10 peice, split over the 10 driver. As such if one goes missing its not a full letter your missing, but just one or two lines from each letter, making it easier to interpret the overall information sent becuase theres not a hugh chunk missing in the middle.

 

 

Now I know this has been a pretty long and arduous thread... but rather than my type this to everyone who has problems its easier to write once and link many times over. I hope it helps anyone with lag or server troubles determine if Rockstar really are to blame, or if you need to look slightly closer to home.

 

If you've got any questions (or better still any more advice, things like port forwarding, clearing DHCP tables, using NAT etc... i kinda ran out of time and didnt want to put too much in the OP. ) feel free to post them.

 

 

 

So a quick summary and checklist

 

1- Test a wired connection

2- run a ping test

3- Run a Tracert

4- Check SNR

5 - Contact ISP.

 

 

 

Solutions

 

 

Before you try any of the below options try uninstalling and reinstalling the latest R* update from your console. This will overcome any corruption with data received when installing the latest updates.

 

Also try Clearing your Cache (xbox) or Clear your Cache (ps3)

 

 

1 - Use Wired connections, a wired connection will always reduce the lag caused between your console and your router and eliminate any wireless congestion. a 10m ehternet cable will set you back about 10£/$ so its not a massive expense.

 

2 - Ensure your Router is connected to the first socket after the line comes into your house. This is often know as the "master socket". Using the master socket as opposed to an extension/slave socket ensures your reducing interference from internal wiring issues.

 

3 - Some master sockets (particularly in the UK) have a removable faceplate which your internal extension/slave sockets are connected. If you remove it and there is a test socket behind the faceplate, test there to rule out your internal extensions as a cause. They look like this

 

image012.jpg

 

 

 

4 - Keep your router away from other electrical devices where possible. Your internal telephone wiring is basically a huge aerial that can pickup electromagnetic radiation from other electrical devices. Although a difficult one routers are notorious for picking up interference fro other electrical items such as your tv, microwave, stereo etc. A Particular (although laughable cause) is Xmas tree lights. As they draw a varied voltage from the mains wiring, this can cause spikes in noise detected by your router, leading to lag and ping spikes.

 

5 - DONT plug your router into a multiway power adapter, these are usually badly fused/earthed and can cause your router to detect interference from the other devices connected.

 

6 - Contact your ISP and request a fasthpath profile, this can help reduce packet overhead and improve your Ping, but watch out, if your connection has high packet loss a fastpath profile might cause connection drops.

 

7 - If your getting high ping and packet loss shows this to be on an IP addressed owned by your ISP, call them and request a capacitance test on your line.

 

8 - in the unlikely event you are getting packet loss from the Rockstar servers (the last couple of hops on a traceroute)....... Good luck.

Edited by mo-seph

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mo-seph

hey herc,

 

so you upgraded to fibre then :p your ISP cant do that much with fibre connections due to the way UK telco's work

 

but your traces are fine over your ISP.. the big hops at the end are the US servers... looks more like R* cloud issues than anything

 

you might be a bit of improvement using a wired connection, but youve proved your end isnt the problem.

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hercules1975

Hi mo!

 

Thanks for your reply, it is wireless broadband, from this company (I don't live in the city):

 

http://www.cotswoldwireless.co.uk/ccn/wireless.html

 

I will have a quick look and see what happens wired!

 

This is annoying, I get the 'everyone just left the lobby at the same time' in free-mode, and worst still - during a mission last night. It was a good job it was near the drop off though - the other players just stopped, so I got in the van and drove it to the safe house to complete the mission :0)

 

The only other thing I forgot to mention is I did a speed test on the PS3 after the upgrade, it no longer gives any results and has an error message:

 

The router in use may not support IP fragments, and the communication features of some games may be restricted.

 

Other people have had this problem after upgrading their broadband, so it isn't just me!

 

http://community.us.playstation.com/t5/PlayStation-General/The-router-in-use-may-not-support-IP-fragments-and-the/td-p/36185465

 

I sometimes can't hear other players mics, except for clicks 'n static type noises - maybe this is why?

 

I looked for help with this and changed the MTU value after running test, but it still comes up with the error message on the speed test, and mic noises in the game.

 

 

From my I.S.P.

 

Our wireless networks are fed by high capacity landlines (we don't use satellite) so the speed and latency is equal or better than a good ADSL service, and ideal for voice, VPN and gaming.

We fit a small external receiver to your premises which connects directly to a standard wireless router. Just like any regular broadband connection.

Our wireless packages all run at the fastest speed your location allows - currently up to 20Mbps

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mo-seph

hmmm wireless delivery method... thats always an awkward one mate... problem with wireless is its subject to interference from a variety of different sources... if anyone in your area uses a HAM radio or CB they may interfere (which is why they need to be licensed... but not everyone is) with your broadband.

 

in most cases where BB is delivered through your landline the only wireless aspect is from the router to your device.. but in your case the external part is also delivered wireless and you cant do much to rule out interference across that portion.

 

the lobby drops your getting is more likely to be you than everyone else... if your connection gets a lag spike it will kick you from the session, but to you it looks like everyone left..

 

that delviery method is great for you being out in the sticks and suffering really crappy copper based connections, but when it comes to online gaming its a problematic one, you might wana contact your isp to query the IP fragments error your getting on your ps3 to see if they can help you out with that part.

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hercules1975

I moved the PS3 and plugged the cable into the back, it succeeded in the first three tests, UPnP is now not available, it is still on NAT Type 2 but it shows the speeds as 5.3 Mbps download and 984.2 kbps upload (no error message though).

 

I went into Online, it put me in a lobby by myself, when I went to join another one with a friend in it, who I was with the other night and it did the 'everyone left thing' 4 times in about an hour - it timed out and put me into Story-Mode!

 

Tried to get online using the 'join friends' option - failed to find a compatible GTA Online session containing Friends (there at least 3 friends playing the game right now)!?

 

It tried to put me in a new session, but got this error message 'Timed out locating session. Please return to Grand Theft Auto V and try again later.'.

 

So, got the ethernet cable and plugged that in to the PS3 and back of the router.

 

Now I can get UPnP, still type 2 NAT, the download speed has reduced a little (4.9 Mbps) as has the upload (847.2 kbps). Again, there is no error message about the router.

 

So there must be some issue with using the PS3 with router wireless, as the message only comes up when it isn't connected to the modem or router!

 

However, as soon as I start GTA Online this time - I appear in my garage for a second, then this error message comes up:

 

Connection to the session lost due to an unknown network error. Please return to Grand Theft Auto V and try again later.'.

 

Tried to get online using the 'join friends' option again - failed to find a compatible GTA Online session containing Friends - again!

 

It has put me in a lobby with 3 other players, none of them are friends - so I have just joined a lobby with the friend mentioned above - let's see how long I can stay in the same lobby (without losing connection)! :0)

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hercules1975

Just spoke to my mate about this, he has a TP Link connected to his electricity, the box connects to the router via an ethernet cable and there is another box that connects to his PS3, he has had it a month and has no problems with connections, I can always hear him fine and he can hear me fine as well. I can go and buy one of these now, they are about £40 ($60) but I might wait until tomorrow - just in case I don't really need to buy one!

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hercules1975

Ok, so I just moved the PS3 back into the room next door and did the internet set up again so it is wireless. It is showing 100% signal, and I did the easy set up - so I think it has ignored the static IP address, Google DNS codes.

 

The funny thing is now it is not showing the error message, and the upload/download speeds look about the same when it was wired to the ethernet cable...

 

I might have made a mistake just ordering that TP Link, I might have sorted the problem out myself...

 

I will have a look and see what happens, I only ordered it about 15 minutes ago and paid by Paypal so should be ok to cancel the order if I don't need the thing after all!? lol

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mo-seph

hey herc,

 

tbh the TPlink adaptors are pretty good, i use a set of similar devices to connect 2 HD PVR's my playstation, g/f's laptop and a desktop pc with no issues, its alot cleaner than running cables all over the house if you want to reduce wireless connections (i prefer a wired connection wherever possible and only use wireless for phones and tablet that dont have ethernet ports)

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hercules1975

hi mo!

 

Thanks for the advice about the TP link, the package arrived today - I haven't opened it yet as I can get a refund if I haven't used it.

 

I haven't had any problems with lag, and much fewer 'unable to connect' error messages since I moved it back into the other room and went back to the auto options for my PS3 (wireless).

 

I will have a go at joining some busy lobbies/jobs later on to see if I have any of the old issues, if not I might just return the TP link if I don't need it. I was just doing stuff mainly on my own over the weekend, so will check if I am still getting the 'lag spike' connection problems.

 

Do you think the device would help, would having higher upload/download speeds and/or a more stable connection (compared to wireless) make any difference for me playing GTA Online?

 

As you would have noticed, I wasn't having any (technical) issues when we were doing those races the other night with those guys from the World Racing Elite (or whatever the crew are called).

 

Just missing the odd checkpoint, spinning out, having the 'wrong car' maybe - but I don't think any device could help with that! lol

 

I managed to get a Gauntlet to replace my Ruiner, so hopefully will do better the next time i'm in a muscle car race:0)

 

Cheers!

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mo-seph

hi mo!

 

Thanks for the advice about the TP link, the package arrived today - I haven't opened it yet as I can get a refund if I haven't used it.

 

I haven't had any problems with lag, and much fewer 'unable to connect' error messages since I moved it back into the other room and went back to the auto options for my PS3 (wireless).

 

I will have a go at joining some busy lobbies/jobs later on to see if I have any of the old issues, if not I might just return the TP link if I don't need it. I was just doing stuff mainly on my own over the weekend, so will check if I am still getting the 'lag spike' connection problems.

 

Do you think the device would help, would having higher upload/download speeds and/or a more stable connection (compared to wireless) make any difference for me playing GTA Online?

 

As you would have noticed, I wasn't having any (technical) issues when we were doing those races the other night with those guys from the World Racing Elite (or whatever the crew are called).

 

Just missing the odd checkpoint, spinning out, having the 'wrong car' maybe - but I don't think any device could help with that! lol

 

I managed to get a Gauntlet to replace my Ruiner, so hopefully will do better the next time i'm in a muscle car race:0)

 

Cheers!

 

 

i thought that was you in that race, saw a few recognisable names.... first 2 races, no real issues.... 2nd two races i was seeing alot of lag... vespucci dreams i was driving down a straight road, think it was a jester in front of me and it jsut spun out and flew off somewhere,,, there was nothing either side, in front or behind him and he jsut spun out... you mighta notice me DNF cos i jsut parked up on the side of the road, next race same happened again and i just trailed it in for last place... althgouh i dont think it was you, one of the guys who joined i know ahs connection probs, regularly drops out of races or lags like hell, so i have a feeling it was that,,., shame really cos i owned those first two races :p

 

hahah defo switch that ruiner though buddy, they dont hold up too well, especially on 4way madness... i was pretty bad in my sabre turbo (my 2nd character doesnt have a "race garage") managed to get myself upto 2nd then lost it from hitting a traffic light, boom 5th place :(

 

but back on point, the TPlink would give a better connection than wireless, i use them (not the same brand but same sh*t behind the name) in my room upstairs cos my wireless signal is crappy as hell up there, i get full speed through the Adaptor, by comaprison to about 30% speed wireless... personally i swear by them and my house wiring (mains) isnt exactly new, but still performs better than wireless.

Edited by mo-seph

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GTALondon1969

I posted a separate thread, but it looks like this isn't a high traffic forum, so I'll repeat it here:

 

So I have a hardware firewall protecting my home network and I typical choose a "Deny all by default, allow by exception" sort of strategy. After not playing GTA since implementing this firewall and having trouble downloading the updates to get to 1.11, I did a little research and opened all of the ports outlined here:
&
After opening those ports, I could download all the updates and get into GTA online. However, I noticed I kept getting bounced back to single player after playing for 10-15 minutes and things timing out.
So I decided to say screw it, moved my PS3 to a static IP and setup a rule that allows ALL traffic and services (TCP & UDP) to and from that specific IP through my firewall.
Good to go I guess, right? I now log in and managed to play for over an hour, but occasionally it wouldn't save my game (gave me a notification that it couldn't contact the servers). I found that if I joined another "mission" (usually race) and completed it, it would attempt to save again and then work.
However, little things like that seem to keep happening randomly. In addition, after exiting out of the voting screen, it can take a few minutes before dumping me out into the openworld GTA online portion. Also, I'm not sure if this is related, but my "Friends" option does not appear to be selectable, so I can't add people's screen names.
I thought I might need to forward specific ports so that external requests on specific ports ended up being redirected properly to my PS3, but I have not been able to find an official list of those ports other than people guessing in forums. I've seen people guess that I need to forward TCP 80 & 443, which I'm obviously not going to do. Does anyone have any official documentation on what exact ports need to be forwarded? Is this even necessary?!
I should also mention: My firewall is NOT uPnP capable, and I have since disabled it in my PS3. I am using my firewall for my primary DNS and Google's DNS for my secondary. My consistent Down/Up speeds are 57/10 and I have really low latency. I'm also on unavoidable wireless-N, but the router is in the next room over and I get great connection speeds.

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hercules1975

 

I posted a separate thread, but it looks like this isn't a high traffic forum, so I'll repeat it here:

 

So I have a hardware firewall protecting my home network and I typical choose a "Deny all by default, allow by exception" sort of strategy. After not playing GTA since implementing this firewall and having trouble downloading the updates to get to 1.11, I did a little research and opened all of the ports outlined here:
&
After opening those ports, I could download all the updates and get into GTA online. However, I noticed I kept getting bounced back to single player after playing for 10-15 minutes and things timing out.
So I decided to say screw it, moved my PS3 to a static IP and setup a rule that allows ALL traffic and services (TCP & UDP) to and from that specific IP through my firewall.
Good to go I guess, right? I now log in and managed to play for over an hour, but occasionally it wouldn't save my game (gave me a notification that it couldn't contact the servers). I found that if I joined another "mission" (usually race) and completed it, it would attempt to save again and then work.
However, little things like that seem to keep happening randomly. In addition, after exiting out of the voting screen, it can take a few minutes before dumping me out into the openworld GTA online portion. Also, I'm not sure if this is related, but my "Friends" option does not appear to be selectable, so I can't add people's screen names.
I thought I might need to forward specific ports so that external requests on specific ports ended up being redirected properly to my PS3, but I have not been able to find an official list of those ports other than people guessing in forums. I've seen people guess that I need to forward TCP 80 & 443, which I'm obviously not going to do. Does anyone have any official documentation on what exact ports need to be forwarded? Is this even necessary?!
I should also mention: My firewall is NOT uPnP capable, and I have since disabled it in my PS3. I am using my firewall for my primary DNS and Google's DNS for my secondary. My consistent Down/Up speeds are 57/10 and I have really low latency. I'm also on unavoidable wireless-N, but the router is in the next room over and I get great connection speeds.

 

 

I used this webpage, it told me which ports to open:

 

http://portforward.com/english/routers/port_forwarding/

 

As the PC has it's own firewall/anti-virus software, it should be ok to open ports on the router.

 

hi mo!

 

Thanks for the advice about the TP link, the package arrived today - I haven't opened it yet as I can get a refund if I haven't used it.

 

I haven't had any problems with lag, and much fewer 'unable to connect' error messages since I moved it back into the other room and went back to the auto options for my PS3 (wireless).

 

I will have a go at joining some busy lobbies/jobs later on to see if I have any of the old issues, if not I might just return the TP link if I don't need it. I was just doing stuff mainly on my own over the weekend, so will check if I am still getting the 'lag spike' connection problems.

 

Do you think the device would help, would having higher upload/download speeds and/or a more stable connection (compared to wireless) make any difference for me playing GTA Online?

 

As you would have noticed, I wasn't having any (technical) issues when we were doing those races the other night with those guys from the World Racing Elite (or whatever the crew are called).

 

Just missing the odd checkpoint, spinning out, having the 'wrong car' maybe - but I don't think any device could help with that! lol

 

I managed to get a Gauntlet to replace my Ruiner, so hopefully will do better the next time i'm in a muscle car race:0)

 

Cheers!

 

 

i thought that was you in that race, saw a few recognisable names.... first 2 races, no real issues.... 2nd two races i was seeing alot of lag... vespucci dreams i was driving down a straight road, think it was a jester in front of me and it jsut spun out and flew off somewhere,,, there was nothing either side, in front or behind him and he jsut spun out... you mighta notice me DNF cos i jsut parked up on the side of the road, next race same happened again and i just trailed it in for last place... althgouh i dont think it was you, one of the guys who joined i know ahs connection probs, regularly drops out of races or lags like hell, so i have a feeling it was that,,., shame really cos i owned those first two races :p

 

hahah defo switch that ruiner though buddy, they dont hold up too well, especially on 4way madness... i was pretty bad in my sabre turbo (my 2nd character doesnt have a "race garage") managed to get myself upto 2nd then lost it from hitting a traffic light, boom 5th place :(

 

but back on point, the TPlink would give a better connection than wireless, i use them (not the same brand but same sh*t behind the name) in my room upstairs cos my wireless signal is crappy as hell up there, i get full speed through the Adaptor, by comaprison to about 30% speed wireless... personally i swear by them and my house wiring (mains) isnt exactly new, but still performs better than wireless.

 

 

Thanks mo! The TP Link has doubled the up/download speed on my PS3, and the voting screens/loading is much faster :0)

 

There do not seem to be as many 'lag-spikes', I played races/DMs/PvP without ending up on my own once, well actually I did - but that was the PvP session and it had got late so the other players did actually leave ;0)

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Faller10

Hi GTA Community,

In first place i'm about 1 month searching and trying all different things so i can repair my connection erros. The ones who most appear is "Connection lost due to an unknown network error." or "Time limit reached [..]" and i alredy tried some repair steps and had no good results. Somedays when i tried to play i could play in a full player session for about 1 or 2 hours but after that, everyday, one time, it gives me the errors doesn't matter the hour but everyday, in a different time, it happens, there are days that i can't play at all! There is some tries that i enter a session with about 3 or 5 players but after seconds all of them leave as if their connection went off. All of this things happened to me on this month and still they are happening, i already tried these steps:

 

Port Forwarding

Changing DNS

Unlinking my Social Club Account

DMZ

Reinstalling the Patch

 

Here it is my connection test results in PS3 (With no changes in DNS an Ip settings and using wired connection):

 

Obtain IP Address: Successful

Internet Connection: Successful

PSN: Successful

UPnP: Available

NAT Type: 2

Connection Speed (download)*: 32.4

Connection Speed (upload)*: 2.69

 

My ping is 32.

 

These is it, hopes someone can help!

Thanks!

Edited by Faller10

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sudon't

I have a mac but I could find test ping stuff and that on mac. Would appreciate some guidance!

 

On a Mac, fire up: /Applications/Utilities/Terminal.app and type:

 

ping -c9 173.236.165.116

The "c" stands for "count" and is the number of packets it will send, in this case nine. You can also use a different server address, or even the domain name. DNS will resolve it:
ping -c9 www.google.com

 

Other useful commands mentioned in this thread, and their syntax:

traceroute 173.236.165.116
whois 173.236.165.116
The Mac OS comes with an amazing array of network tools, but what you really want to do is ping directly from the PS3 or Xbox. Fire up the browser in your console, and go to pingtest.net Pinging from your computer will tell you nothing about what's happening with your console, except by comparison. Obviously, with wireless, check signal strength as well.
Edited by sudon't

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AlexSniperBullet

Word. Never get satellite internet. the ping would be horrible with all of the players your connected too.

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sultangris

its on rockstars end if its never happened before patch 1.11. my internet is beast and ive played on different providers with different ps3s all set up and configured correctly and gta is the only game where the error occurs. its much better for me so far in patch 1.13 but i still freeze occasionally, which is also rockstars problem and never happened before 1.11. 1.12 was near unplayable for me, freeze every 5 minutes.

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LehPhatGer-bear

All this to fix freezing 'n stuff. *flips desk* Nope.

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TheGoodSgtScooter

always let the level appear next to the players name when hosting. If you don't, at least one person times out. Always happens with me.

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sudon't

I'm sure lots of people have opinions, but does anyone know if there are any specific security issues involved in DMZing a PS3? What would you have to worry about?

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Moonbeam7891

.

Edited by Moonbeam7891

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hercules1975

Hi Moonbeam, yes it works - you should give it a go and see for yourself!

 

I have been having problems over the past few days with getting timed out, not being able to connect to friends lobbies/races/missions.

 

I spent more time trying to get online than I did playing I think, it was as bad as yesterday - I tried changing the settings (Google DNS, static IP, UPNP off) which didn't help.

 

I even unlinked my Social Club account to see if that would help, it didn't seem much different, then I changed my user account on PSN (which I think is unlined also) and that seemed better - but it was late by then so didn't get much done on my lvl 10 character....

 

What I would do is run a connect test before setting the TP link up and maybe go on a couple of websites to test your upload/download speeds and write them down.

 

After I installed the TP link, the speeds both doubled - and the connection seemed more stable also :santa:

 

The connection issues depend on your internet connection, the other players connections and R*s servers though.

 

Trying also doing the tracert/ping tests and see if there are any lost packets or long pings, you might need to call your IP if there are any issues with your connection.

 

Good luck!

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Moonbeam7891

.

Edited by Moonbeam7891

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hercules1975

Hi

 

Cool, hope they can get you a more stable connection - that is more important than having a really fast connection!

 

Here is the product on Amazon (£25):

 

TP-Link PA411KIT AV500 500 Mbps Powerline Adapter - Twin Pack

 

http://www.amazon.co.uk/TP-Link-PA411KIT-AV500-Powerline-Adapter/dp/B0084Y9N3O/ref=sr_1_2?ie=UTF8&qid=1401357252&sr=8-2&keywords=tp+link

 

Good reviews for this, which is one of the reasons why I bought it.

 

I got ours from Maplin, you can buy them instore and not have to wait for it to be dispatched/delivered - but is a bit more expensive (£40).

 

Cheers!

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hercules1975

hey herc,

 

Snip:

 

but your traces are fine over your ISP.. the big hops at the end are the US servers... looks more like R* cloud issues than anything

 

you might be a bit of improvement using a wired connection, but youve proved your end isnt the problem.

 

I spent more time trying to get online than I did playing last night... dam internet/servers :0(
So I have had an early night the last 2 nights, I just gave up in the end trying to get into lobbies - invite only by myself works fine...
When I try to join lobbies I have been invited to or jobs/races/etc.
I get these error messages:
Connection timed out
Unable to connect to session
Player is no longer in session
Connection to the session lost due to an unknown network error
The worst:
Signed out of PSN...

 

I just tried the tracert again, the results are similar to before in terms of the times, but this time there were none of the request time outs as it got to the 18th hop fine:

 

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Owner>tracert 173.236.165.116
Tracing route to apache2-blow.samuel-adams.dreamhost.com [173.236.165.116]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms buffalo.setup [192.168.11.1]
2 1 ms <1 ms <1 ms 192.168.88.1
3 18 ms 3 ms 6 ms ip-87-83-212-193.easynet.co.uk [87.83.212.193]
4 80 ms 15 ms 13 ms ip-87-82-201-17.easynet.co.uk [87.82.201.17]
5 38 ms 31 ms 17 ms 109.174.159.73
6 47 ms 44 ms 19 ms 87.83.24.181
7 27 ms 57 ms 22 ms ip-87-83-109-85.easynet.co.uk [87.83.109.85]
8 72 ms 26 ms 23 ms te0-1-0-0.er101.telon.uk.easynet.net [87.86.73.41]
9 77 ms 50 ms 20 ms pc5-111.gr10.telon.uk.easynet.net [87.86.69.128]
10 74 ms 29 ms 25 ms ge-2-1-0.mpr1.lhr2.uk.above.net [195.66.224.76]
11 51 ms 36 ms 34 ms ae1.mpr2.lhr2.uk.above.net [64.125.27.149]
12 117 ms 95 ms 114 ms ae4.cr1.dca2.us.above.net [64.125.20.73]
13 115 ms 106 ms 101 ms ae1.er1.iad10.us.above.net [64.125.31.206]
14 96 ms 94 ms 103 ms ae4.er5.iad10.us.above.net [64.125.22.65]
15 122 ms 120 ms 105 ms 208.185.23.134.t00867-03.above.net [208.185.23.134]
16 129 ms 100 ms 118 ms ip-208-113-156-4.dreamhost.com [208.113.156.4]
17 129 ms 101 ms 103 ms ip-208-113-156-14.dreamhost.com [208.113.156.14]
18 136 ms 107 ms 107 ms apache2-blow.samuel-adams.dreamhost.com [173.236.165.116]
Trace complete.
Could there be some kind of conflict between my internet connection and the people I am trying to join?
I did manage to host RR, one of my crew joined - the invite only seemed to go out to him.
I know there were other's playing but they didn't even come up on the list, usually there are quite a few - and even if they are in other jobs already it will show them as 'busy'...

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sultangris

Its entirely possible. i have about 30 friends that play gta5 and a few of them that i like to play with the most are in my crew and sometimes their names do not appear on the friends list at all, and if they do the are red X like they are offline but no time last on is shown next to it. this makes it very difficult to connect to sessions with them but if someone else is in the session with them or if they send me an invite i can connect and play in the session with them even though psn and the game does not register them as online. seems to be more unknown errors and freezing occuring when you do play with them though, so im not really sure what the deal is with it. one of my friends which is like that on my list freezes a lot,when he does show correctly on my friends list i just see him going online and offline very frequently.

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sultangris

does anyone have a clue what actually causes the lag in this game to be so bad? i have zero issues with any other game but this game is terrible, and ive played it in multiple states on multiple different ISPs, makes no difference, its always laggy. I know its not my connection.

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hercules1975

Regarding the lag, I was getting this last night (or rather causing it)!

 

It was an open lobby with just me in it (due to my slow internet) when the guy who joined me the night before came into the lobby.

 

He was driving us around, showing me his garage (or rather the cars inside it) which was fine, then we left and he was just driving around.

 

The car was jumping all over the road, crashing into things - this was because my slow internet was causing his to lag so he couldn't control the car properly, he then he left (might have lost connection?) :blink:

 

I was talking to him before and there weren't any problems with the mics, one other person I know joined a little earlier - but left as it was just me in there not doing much! lol

 

Normally if I go into an open lobby there is at least one 'random' in there, if not more (sometimes 15).

 

I think it was to do with R*'s matchmaking putting people with similar internet speeds together.

 

It turns out our ISP had put a restriction on our bandwidth usage, which is why it has been running so slowly recently. The ping is fine, but the download speed had gone down to 0.1 Mbs from about 7 Mbs (it is now showing as 11 Mbs).

 

After I spoke to them they put us onto a new unlimited contract for the same price, and have removed the limit, happy days!

 

:santa:

Edited by hercules1975

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sultangris

my internet is fast, 40 meg or so bu the connection test on the playstation doesnt ever get higher than 16 but the ps3 is such an old system i doubt it can utilize much more than that anyway, i would think 1meg would be sufficient, lol!

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duha666

Ping this ping that , lol... yeah its us, millions of players that used to have no problem what so ever playing GTA Online! Ok... Seen enough....lol

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revbouncer

It's Rockstars servers! You can do all of the above tips and you will still freeze, get timed out, lose your character, get told 'unable to connect to session'. So many times people try to join a playlist after it has started and get told 'player no longer in session'. Yet you just sent them an invite. getting stuck in clouds, or just disconnected and sent back to story mode. None of this has anything to do with MY equipment! Why is GTAV seemingly the only game that has this problem? Because their servers suck.

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