R* reply to Character loss

[J_Gatsby]

 

Hi,

 

You are receiving this automatic ticket update because you have an open Support request about Grand Theft Auto Online.

 

We have released a Title Update today that may resolve your issue. To download the Title Update, reboot your console and launch the game while connected to the Internet. For the list of fixes, see:

 

http://support.rockstargames.com/hc/en-us/articles/200428787--October-4-2013-GTA-V-Title-Update-1-02-Notes

 

If you are still experiencing any problems after applying the update, or if you believe you are incorrectly receiving this message and still need assistance, please respond to this email to assign the ticket back to us. We will do our best to resolve any remaining issues as quickly as possible. In the meantime, please check out our knowledge-base to see if we are already working on the problem youre reporting:

 

http://support.rockstargames.com/hc/en-us/categories/200013306

 

In particular, we will be continuing to provide updates on the status of Grand Theft Auto Online launch issues on this page, where you can subscribe for automatic email notifications whenever there is news:

 

http://support.rockstargames.com/hc/en-us/articles/200426246

 

If you experienced loss of online rank, items, apartments, and/or cash balance due to server instability during the first few days of launch, rest assured that we will be working as quickly as possible to address these issues on our back-end. At this time, you do not need to do anything further and you can continue playing in the meantime. For updates, please subscribe to:

 

http://support.rockstargames.com/hc/en-us/articles/200435267

 

Please note that our Technical Support Representatives do not have further information at this time about lost data for individual accounts, and are not currently able to restore progress. We apologize in advance for any inconvenience this may cause, and recommend subscribing to the article for all updates about restoration.

 

Hope to see you Online and thanks for your patience through this launch,

 

R* Support

 

 

 

 

so in short if u have lost ur char then forget about it and make a new one...... This sucks

[AlwayzFr0sty]

Uh no don't make a new one and everybody has been sent this response dude

[JYP_KR]

Thanks for this. However, the exact thing was posted less than 10 minutes ago on the forums. You may have missed it.

[J_Gatsby]

I have been waiting for 12hrs mine hasnt returned so its gone for the fifth time!

[AlwayzFr0sty]

I have been waiting for 12hrs mine hasnt returned so its gone for the fifth time!

People have been waiting for days and their characters still haven't been restored

[J_Gatsby]

 

 

I have been waiting for 12hrs mine hasnt returned so its gone for the fifth time!

People have been waiting for days and their characters still haven't been restored

if R* say they can't restore then all hope is lost, no point in waiting.

[AlwayzFr0sty]

 

 

I have been waiting for 12hrs mine hasnt returned so its gone for the fifth time!

People have been waiting for days and their characters still haven't been restored

if R* say they can't restore then all hope is lost, no point in waiting.

 

R* never said they couldn't restore characters

[Skellyhell]

So dont play the game until my character shows up...

 

that could take a while

[AlwayzFr0sty]

So dont play the game until my character shows up...

 

that could take a while

That's why people are pissed lmao

[Omnicr0n]

Well, that about caps the weekend.

Good show R*, good show old bean.

 

Here's hoping next weekend I get to play and ..do what I was going to do this weekend.

[J_Gatsby]

 

 

 

 

I have been waiting for 12hrs mine hasnt returned so its gone for the fifth time!

People have been waiting for days and their characters still haven't been restored

if R* say they can't restore then all hope is lost, no point in waiting.

 

R* never said they couldn't restore characters

 

Read the last bit, it says we can't restore lost character