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  • 0
Jericho freeman

Cell phone internet glitch after the "Minor turbulence" missio

Question

Jericho freeman

I've encountered a serious glitch in the game. When I try to access the internet, it kicks me out of the cell phone menu, makes the interface (minimap, health bar, etc.) disappear and I can no longer use the SWITCH function. Reloading the game fixes things until I try to use the internet again, and then it glitches again.

 

I've managed to pinpoint exactly when the game starts to glitch in my case, it happens right after the "minor turbulence" mission. I can access the internet just fine at any point before or during the mission, however soon as I finish it, it starts to glitch. In one instance I've finished the mission with the internet page open, waited for the "mission complete" screen to disappear, closed the internet and the next time I tried to open it, it still glithed.

I've also found out that the glitch only happens when trying to access the home page. Accessing the internet via an alternative route, such as the Ammu-Nation update emails works just fine and allows you to browse any page provided you know the address. However soon as you try to click the homepage it locks you out all the same.

That leads me to believe that the glitch is caused by a news update of the homepage related to the aforementioned mission.

 

I've tried many things to fix this. Reloading an older save and re-doing the mission, reloading an older save and making another save, failing a checkpoint, not failing a checkpoint, accessing the net during the mission, not accessing the net during the mission, clearing the Xbox cache, re-installing the GTA V install disc, moving the save file on a different storage device, playing on a different console and nothing has worked.

The issue must be either with the game or with my disc. I've bought the collector's edition of the game at my local game retailer and my disc has no visible damage on it so it can only be a factory screw up. But I’m fairly certain it's a glitch in the game.

 

I would like to know if there are any fixes or workarounds that don't involve re-starting from scratch. Thank you in advance A.K.

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cmscrack

i got a response from R* that said try this list of crap you probably already tried if that doesn't work sorry game save is corrupted. 92.8% and now i have to start over great

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ApolloTreed

Still getting the cell phone glitch after 1.04 patch.

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shotglass21

I just got this glitch yesterday, why has rockstar said it's been resolved when it clearly hasn't, I have 2 100% saves and they both have this glitch.

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Teelo

BUMP

 

This glitch is happening to me as well and if I'm not mistaken a new patch was just released??

 

I'd hate to think such a little thing would prevent me from ever playing this game again or recommending it to anyone either, but there are so many things I want to do with the Internet and I'm not going to bother playing at all if this issue isn't rectified.

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ASAPRocky

If this doesn't get patched in 1.05 i'm gonna get pissed.

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HeadHunta69

i wish they would fix this sh*t does anyone know how to still use the internet online and not story mode

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omawnakw

Same thing with latest 1.04 patch. no solution.

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ASAPRocky

Well, I reloaded an old save and got my internet back for online. Yay! :)

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helresa

I've just started getting it too, and not only on the phone. I also get the problem when using Franklin's laptop... I've logged it with rockstar

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Zosete

Starlet in vinewood activates it for me every single time. I have a savegame just before starting it, but I'm not sure how to skip it. So is it forever corrupted?

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muddybloke

Starlet in vinewood activates it for me every single time. I have a savegame just before starting it, but I'm not sure how to skip it. So is it forever corrupted?

Exact same things is happening to me for the same mission - 'starlet in hollywood'!?!? - are they even tryin to fix this? - so annoying I cant get to 100%

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drhyvonen

(PS3, Special Edition)

 

I was hit by this bug as well. I have a save file from just before the final mission (Third Way), and right after. Internet works in the save before final mission, and is broken in the save after it.

 

I've done the final mission twice; no change - Internet breaks when the final mission is done. The pre-final-mission completion is 66.9%; the post-final-mission completion is 67.7%.

 

Should we do a poll? How many of the people who have this glitch bought the Special Edition or the Collector's Edition? Maybe those versions are broken somehow? The sales volume on Special/Collector's editions are probably much lower than on the standard edition, so if only those versions have issues, it could explain people reporting no issues, the relatively low volume of bug reports, and the reluctance of Rockstar to spend resources towards fixing the issue

 

EDIT: Out of desparation, I tried to start a new game, play until I can save, and then reload the broken save file. No dice. So, whatever is in that post-final-mission save file I have is just breaking the game

Edited by drhyvonen

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Sporkin

I've had this glitch since the first few days of release (decided to continue with my broken save). I have the standard version of the game. I hope they're looking into it and come up with a fix pretty soon as this glitch is pretty impairing.

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Croen

I have exactly the same issue, and have been in touch with Rockstar about it. I'm on Xbox 360 and bought the standard version of the game.

 

Their latest response (received this morning) is to restart the game.

'Thank you for providing those details. The issue with the in game internet has been resolved and will not present itself on any new files you create. This issue may not be resolved and may still be present in any old saved files you are still using. We recommend starting a new game to avoid this issue. Regards,'.

 

I'm at 100% completion. Their best recommendation is to restart the game. Really?

 

According to their reasoning, this problem will happen if you have a save file that predates the latest patch. So, any save file started before 7th October is potentially bugged. I would imagine that the majority of people that bought GTA started their game in September (when the game was released).

 

I'm not 100% sure about my logic, but think I'm right. My guess is that this will keep happening to more and more people until they patch it properly.

 

They are a joke.

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Sporkin

Yeah, that is unacceptable. I was contemplating rolling back to a non-corrupt game save and losing a significant amount of progress when I first encountered this issue, but was told they were looking into this issue. Invested a ton of time since then, expecting a fix eventually. Starting over from scratch is no solution.

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thelegendaryowl

This glitch still occurs after 1.06

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HonestOG556

I've encountered a serious glitch in the game. When I try to access the internet, it kicks me out of the cell phone menu, makes the interface (minimap, health bar, etc.) disappear and I can no longer use the SWITCH function. Reloading the game fixes things until I try to use the internet again, and then it glitches again.

 

I've managed to pinpoint exactly when the game starts to glitch in my case, it happens right after the "minor turbulence" mission. I can access the internet just fine at any point before or during the mission, however soon as I finish it, it starts to glitch. In one instance I've finished the mission with the internet page open, waited for the "mission complete" screen to disappear, closed the internet and the next time I tried to open it, it still glithed.

 

I'm experiencing exactly the same problem after exactly the same mission.

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Teelo

Well, I reloaded an old save and got my internet back for online. Yay! :)

I loaded an old single player save file where my cell phone does work, and it actually does temporarily fix the problem for my newest save files and online play.

It ends up screwing up again eventually though.

 

Thanks for nothin R*!!

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HonestOG556

Well just keep up the pressure and submit support tickets to Rockstar. Track the appearence of the bug to exactly the ingame event which seems to trigger it and state it in your ticket. A lot of kids are going to find GTA V under the christmas tree, so if we have a luck we still get a patch for it this year.

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WRATH_OF_POWER

 

I've encountered a serious glitch in the game. When I try to access the internet, it kicks me out of the cell phone menu, makes the interface (minimap, health bar, etc.) disappear and I can no longer use the SWITCH function. Reloading the game fixes things until I try to use the internet again, and then it glitches again.

 

I've managed to pinpoint exactly when the game starts to glitch in my case, it happens right after the "minor turbulence" mission. I can access the internet just fine at any point before or during the mission, however soon as I finish it, it starts to glitch. In one instance I've finished the mission with the internet page open, waited for the "mission complete" screen to disappear, closed the internet and the next time I tried to open it, it still glithed.

 

I'm experiencing exactly the same problem after exactly the same mission.

 

Same!

 

I just finished a job yesterday Online and went to access the Internet via Cell Phone to deposit Cash.

 

Then the Error Message came out saying "Could not connect to Rockstar Servers"...

 

Took me back to my apartment and tried accessing the Internet via Cell Phone and the bug happened...

 

Switched back to Single Player and same thing... Tried accessing the Internet via Cell Phone and the bug happened...

 

Now the Cell Phone is 'buggy' due to the interface error!

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Lock n' Stock

Still not fixed with the 1.07 update. Quite typical to be honest.

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PyramidHead88

I had to sign up to voice my displeasure over this. They've known about this glitch for two months, I'm not expecting them to fix it immediatly. I understand they have to work out just exactly what the problem is but an update would be nice. It's been over a month since they posted anything new over at the support site and every time I ask someone about it they direct me back to that page! The fact the past two patches have not addressed any single player glitches makes me wonder if they're even working on it at all.

 

How many of you guys have tickets regarding this problem? I think we all need to band together and try to get some answers. I'm going to phone them at the weekend and see what I can find out.

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WRATH_OF_POWER

Still not fixed with the 1.07 update. Quite typical to be honest.

Yeah, I was hoping it will fix it!

 

At the moment (Latest) PS3 System Version 4.53 and GTA V 1.07...

 

I had to sign up to voice my displeasure over this. They've known about this glitch for two months, I'm not expecting them to fix it immediatly. I understand they have to work out just exactly what the problem is but an update would be nice. It's been over a month since they posted anything new over at the support site and every time I ask someone about it they direct me back to that page! The fact the past two patches have not addressed any single player glitches makes me wonder if they're even working on it at all.

 

How many of you guys have tickets regarding this problem? I think we all need to band together and try to get some answers. I'm going to phone them at the weekend and see what I can find out.

I have sent them 2 tickets regarding this!

 

 

 

Might have to give this ago... One of the responses from R* about a month ago:

 

*Save your game data in a new game slot (load the save file and use the “Quick Save” option to force a save to a new slot. After this is completed, load the new save)

 

*Also try connecting to GTA Online in Solo Mode, and immediately after getting in, return to Story Mode, or saving to another slot in GTA Online and then returning to Story Mode.

 

http://support.rockstargames.com/hc/communities/public/questions/200358753-cell-phone-internet-problem-on-GTA-V

 

http://support.rockstargames.com/hc/en-us/articles/200193308--Updated-11-8-13-Interface-problems-when-selecting-Internet-from-the-cell-phone-in-GTA-V

Edited by (OO)SKYLINE(OO)

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PyramidHead88

I'll give that a go when I get the chance, but I'm not holding out hope.

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Blaggins

Just encountered this glitch with some added annoyances. Occurred for me just after the big heist, before the final choice.

I get control of franklin, accessed the internet on my phone & it crashed out. Radar disappears, & internet no longer accessible. I drove to franklin's pad started the mission and was presented with options a,b,c. Selected c, & franklin rings Lester... But it goes to voicemail. Selecting a calls Trevor, but it rings & rings until I hang up!

I didn't try option b. I tried a & c multiple times tho.

Annoyingly I saved the game too :(

 

However I have been able to recover my backed up saves from the cloud, and this appears fine (after the gauntlet missions, before the heist).

 

I know someone mentioned this is typically 85%+ completion. For me, I'm on exactly 85% before the heist! and around 86.5% after, when the glitch occurs.

 

If this happens again when I complete the heist for a second time, I'm screwed, because it's stopping me make the choice on that final mission.

And there's no way I'm going to start again from scratch, just to do the final mission!!

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PyramidHead88

It certainly appears in the higher percentages, I encountered it at 83% myself. Submit a ticket at their support site, try to give them as much info as possible. But my guess is they will just direct you to the page for that bug, which hasn't been updated in over a month.

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WRATH_OF_POWER

I'll give that a go when I get the chance, but I'm not holding out hope.

 

Tried it last night.

 

No fix!

 

 

Just encountered this glitch with some added annoyances. Occurred for me just after the big heist, before the final choice.

I get control of franklin, accessed the internet on my phone & it crashed out. Radar disappears, & internet no longer accessible. I drove to franklin's pad started the mission and was presented with options a,b,c. Selected c, & franklin rings Lester... But it goes to voicemail. Selecting a calls Trevor, but it rings & rings until I hang up!

I didn't try option b. I tried a & c multiple times tho.

Annoyingly I saved the game too :(

 

However I have been able to recover my backed up saves from the cloud, and this appears fine (after the gauntlet missions, before the heist).

 

I know someone mentioned this is typically 85%+ completion. For me, I'm on exactly 85% before the heist! and around 86.5% after, when the glitch occurs.

 

If this happens again when I complete the heist for a second time, I'm screwed, because it's stopping me make the choice on that final mission.

And there's no way I'm going to start again from scratch, just to do the final mission!!

Sh*t! No good man! Feel your pain!

 

Hope R* make a fix ASAP!

Edited by (OO)SKYLINE(OO)

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PyramidHead88

Well my ticket was elevated to tier 2 today and they assured me they were working on the issue. Any of you guys have any luck?

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HonestOG556

Got a respone from R*, they say I should do the "usual voodoo stuff".

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Zeb_009
Last game release patch 1.0.7 didn't fix the Internet phone glitch problem, still there...

Plus I can't pick up anymore grenades or sticky bombs on survival games and crew logo disappear on clothes and cars...

Each time there is a release it seems something stops working... :cry:

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