ramarar Posted June 2, 2013 Share Posted June 2, 2013 I have been getting BSODs (Blue screen of death) at start up way too many times.It happens like 4 or 5 times a week.I have an Intel Pentium Dual Core E5700 3.0 GHZ,OS Windows 7,ATI Radeon HD 5450,2 GB DDR3 RAM,250 GB HDD. Some info about the bsod (most recent one) BCCode: d1 BCP1: 00009284 BCP2: 00000002 BCP3: 00000000 BCP4: 8968B89C OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Bucket ID: 0xD1_ndis!ndisReferenceProtocolByName+d1 Server information: 3137931b-d727-4999-973f-e96434ee312e Link to mini dump file http://www.fileswap.com/dl/Pp0bMmHYGN/ Link to comment Share on other sites More sharing options...
KawakSallas Posted June 2, 2013 Share Posted June 2, 2013 (edited) Try to boot in safe mode, then uninstall and reinstall the video/audio drivers. Look for disk errors too If the BSOD persists, I recommend Combofix More info can be found there http://www.combofix.org/ EDIT This can help too http://www.askvg.com/is-your-system-infect...-adware-trojan/ Edited June 2, 2013 by KawakSallas Link to comment Share on other sites More sharing options...
Wolf68k Posted June 2, 2013 Share Posted June 2, 2013 According to the Debugger the problem is with the ndis.sys file. This file is related to your NIC drivers (network card). The general consonances is to reinstall your network card drivers. This might also include Wifi drivers as well. As a test, if it happens a lot on start up try this. Next time you can start up normally, disable your wired and wireless cards, and restart/shutdown/whichever to try to recreate the issue. If it doesn't happen with them disabled then you know that is the problem. Keep in mind this is a not a guaranty way test for this, it's just something I thought of as I was posting that seems logical to work....but then this is Windows so pretty much throw logic out the door from a really tall building and watch it crater in the ground. Link to comment Share on other sites More sharing options...
ramarar Posted June 3, 2013 Author Share Posted June 3, 2013 I updated the network drivers and restarted 4 times as a test.No more BSODs.Thanks for the help. Link to comment Share on other sites More sharing options...
ramarar Posted July 5, 2013 Author Share Posted July 5, 2013 By the way,can you give me the link to the debugging software for Bsods? Link to comment Share on other sites More sharing options...
Wolf68k Posted July 5, 2013 Share Posted July 5, 2013 I think I used this site http://www.osronline.com/page.cfm?name=analyze this time. It's been a month since we did this, so I'm not sure. You should have asked back then If you do a Google search for "Windows Debugger" you can get the one MS has released but this website should work just as well. Link to comment Share on other sites More sharing options...
ramarar Posted July 6, 2013 Author Share Posted July 6, 2013 (edited) Well back then I didn't know their was a software that could be used to debug the files(must be pretty dumb of me).When I go the Microsoft site to download Windows Debugger it gives me many options like download Windows Debugger SDK,JDK. I don't know which version to download. Edited July 6, 2013 by ramarar Link to comment Share on other sites More sharing options...
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