Big PS3 problem.

[danjodan]

So,when I start my PS3 everything is normal.But when I start a disk game the TV turns black,digital games are working fine though.This started happening about a week ago, I have a PS3 slim 120GB and I bought it about 8 months ago.The disks are in perfect condition and it happens with all of them.

Any ideas whats wrong?

Edited March 26, 2011 by danjodan

[macorules94]

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

[danjodan]

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

Yep,im still in waranty and have a receit.I was going to go back to extra vision(Where I bought it)andsee what they say.But mabye I will call up sony isntead.

[Chargr]

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

Yep,im still in waranty and have a receit.I was going to go back to extra vision(Where I bought it)andsee what they say.But mabye I will call up sony isntead.

NO! Don't go to Sony, just return it to the place you bought it from so you can get a new one. All Sony is going to do is fix it, so it can last you 7 months at best.

 

No need to waste time. I've had my PS3 fixed by Sony 6 times already, and they all lasted 7-8 months at most. Next time I'm buying warranty from the place I buy it.

 

Beats shipping it and waiting a month for it to return too.

[danjodan]

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

Yep,im still in waranty and have a receit.I was going to go back to extra vision(Where I bought it)andsee what they say.But mabye I will call up sony isntead.

NO! Don't go to Sony, just return it to the place you bought it from so you can get a new one. All Sony is going to do is fix it, so it can last you 7 months at best.

 

No need to waste time. I've had my PS3 fixed by Sony 6 times already, and they all lasted 7-8 months at most. Next time I'm buying warranty from the place I buy it.

 

Beats shipping it and waiting a month for it to return too.

So I just bring the PS3 to extracvision and they see its broken and give me a new one?

Is that how it works?I never done this before.

[Chargr]

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

Yep,im still in waranty and have a receit.I was going to go back to extra vision(Where I bought it)andsee what they say.But mabye I will call up sony isntead.

NO! Don't go to Sony, just return it to the place you bought it from so you can get a new one. All Sony is going to do is fix it, so it can last you 7 months at best.

 

No need to waste time. I've had my PS3 fixed by Sony 6 times already, and they all lasted 7-8 months at most. Next time I'm buying warranty from the place I buy it.

 

Beats shipping it and waiting a month for it to return too.

So I just bring the PS3 to extracvision and they see its broken and give me a new one?

Is that how it works?I never done this before.

Yeah just return it and they should exchange it. You do have warranty from them right? If so, just go in there and ask for exchange. Tell them your reason, and you should be on your way.

[danjodan]

 

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

Yep,im still in waranty and have a receit.I was going to go back to extra vision(Where I bought it)andsee what they say.But mabye I will call up sony isntead.

NO! Don't go to Sony, just return it to the place you bought it from so you can get a new one. All Sony is going to do is fix it, so it can last you 7 months at best.

 

No need to waste time. I've had my PS3 fixed by Sony 6 times already, and they all lasted 7-8 months at most. Next time I'm buying warranty from the place I buy it.

 

Beats shipping it and waiting a month for it to return too.

So I just bring the PS3 to extracvision and they see its broken and give me a new one?

Is that how it works?I never done this before.

Yeah just return it and they should exchange it. You do have warranty from them right? If so, just go in there and ask for exchange. Tell them your reason, and you should be on your way.

Ok,thanks for helping

EDIT:Can I keep all my saves and downloadable games if I get a new PS3?

That is really important to me.

[Chargr]

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

Yep,im still in waranty and have a receit.I was going to go back to extra vision(Where I bought it)andsee what they say.But mabye I will call up sony isntead.

NO! Don't go to Sony, just return it to the place you bought it from so you can get a new one. All Sony is going to do is fix it, so it can last you 7 months at best.

 

No need to waste time. I've had my PS3 fixed by Sony 6 times already, and they all lasted 7-8 months at most. Next time I'm buying warranty from the place I buy it.

 

Beats shipping it and waiting a month for it to return too.

So I just bring the PS3 to extracvision and they see its broken and give me a new one?

Is that how it works?I never done this before.

Yeah just return it and they should exchange it. You do have warranty from them right? If so, just go in there and ask for exchange. Tell them your reason, and you should be on your way.

Ok,thanks for helping

EDIT:Can I keep all my saves and downloadable games if I get a new PS3?

That is really important to me.

You can back up your game saves via a USB storage device. As for games you can't, just re-download them later.

 

Also make sure you de-activate your account from your PS3 so you can still have the 5 user download limit. You can de-activate by signing in online and going under account settings and select system activation, then de-activate by selecting the "Game" option.

 

 

[danjodan]

Maybe your blu-ray laser is screwed up or something. Do you still have warranty? Might want to call Sony.

Yep,im still in waranty and have a receit.I was going to go back to extra vision(Where I bought it)andsee what they say.But mabye I will call up sony isntead.

NO! Don't go to Sony, just return it to the place you bought it from so you can get a new one. All Sony is going to do is fix it, so it can last you 7 months at best.

 

No need to waste time. I've had my PS3 fixed by Sony 6 times already, and they all lasted 7-8 months at most. Next time I'm buying warranty from the place I buy it.

 

Beats shipping it and waiting a month for it to return too.

So I just bring the PS3 to extracvision and they see its broken and give me a new one?

Is that how it works?I never done this before.

Yeah just return it and they should exchange it. You do have warranty from them right? If so, just go in there and ask for exchange. Tell them your reason, and you should be on your way.

Ok,thanks for helping

EDIT:Can I keep all my saves and downloadable games if I get a new PS3?

That is really important to me.

You can back up your game saves via a USB storage device. As for games you can't, just re-download them later.

 

Also make sure you de-activate your account from your PS3 so you can still have the 5 user download limit. You can de-activate by signing in online and going under account settings and select system activation, then de-activate by selecting the "Game" option.

Ok,thanks

[Colanbarry]

Xtra-vision won't exchange it for you once it's outside of 28 days you'd be better off contacting Sony .

[OverTheBelow]

If it IS the bluray drive malfunctioning, Sony will most likely just replace the drive meaning it'll be like brand new and will last much longer than the 7 months aforementioned.

[Chargr]

Xtra-vision won't exchange it for you once it's outside of 28 days you'd be better off contacting Sony .

He says he's still is under warranty.

[Colanbarry]

Xtra-vision won't exchange it for you once it's outside of 28 days you'd be better off contacting Sony .

He says he's still is under warranty.

He'd only be under warranty with sony.

[danjodan]

OK, I just tried a DVD and its working perfectly.

 

[FlavouredMilk]

It's the Blu-Ray reader for sure, the same thing happened to my first PS3, I just bought a better one (:

[Finn 7 five 11]

Xtra-vision won't exchange it for you once it's outside of 28 days you'd be better off contacting Sony .

He says he's still is under warranty.

He'd only be under warranty with sony.

How do you know, he didn't say if he paid for extra warranty.

 

Make sure when you do give details on your PS3 never ever say you dropped it or anything.

[danjodan]

 

Xtra-vision won't exchange it for you once it's outside of 28 days you'd be better off contacting Sony .

He says he's still is under warranty.

He'd only be under warranty with sony.

How do you know, he didn't say if he paid for extra warranty.

 

Make sure when you do give details on your PS3 never ever say you dropped it or anything.

I didnt pay for extra warrenty,and ALOT of people on other forums are saying sony just ask you some questions like:

"Is it plugged in? Ok, did you hold down the power button until the light turned green? Ok, is your TV turned on? Well, your PS3 is clearly broken beyond repair; the only thing you can do is send in your console and a bucket full of money and we'll fix it for you."

[macorules94]

For future reference, there is a PS3 topic

 

http://www.gtaforums.com/index.php?showtopic=294247

[Colanbarry]

Xtra-vision won't exchange it for you once it's outside of 28 days you'd be better off contacting Sony .

He says he's still is under warranty.

He'd only be under warranty with sony.

How do you know, he didn't say if he paid for extra warranty.

 

Make sure when you do give details on your PS3 never ever say you dropped it or anything.

I know because Xtra-vision don't do warranties.

[Garfield 2]

It is true, contact Sony as Xtra-Vision gives only a 28 day warranty on everything.

[JayC]

What kind of sh*t deal do you get in Ireland? In the UK all electronics come with a 12 month warranty by law and its up to the retailer to sort it.

[danjodan]

What kind of sh*t deal do you get in Ireland? In the UK all electronics come with a 12 month warranty by law and its up to the retailer to sort it.

I thought it was like that here aswell,its just other people were saying otherwise.

[danjodan]

Soo,what should I do?

Go back to extravision and see wha they say ,I have a 1 year warrenty.

Or call up Sony,which I dont want to do because im bad at talking on a phone.

[Garfield 2]

 

What kind of sh*t deal do you get in Ireland? In the UK all electronics come with a 12 month warranty by law and its up to the retailer to sort it.

28 days warranty is just the retailers warranty. The manufacturer's warranty is 1 year.

Xtra-Vision is a terrible place regarding stuff like this anyway. I can't do much for the frustrated clients but it's my job.

 

 

danjodan: Call Sony as you won't be able to do anything.

 

 

What is your returns policy?

Please retain your receipt. We will be happy to provide refunds on Faulty Goods (complete with packaging) and returned with a receipt, within 28 days of purchase.

Edited March 28, 2011 by Garfield 2

[danjodan]

What kind of sh*t deal do you get in Ireland? In the UK all electronics come with a 12 month warranty by law and its up to the retailer to sort it.

28 days warranty is just the retailers warranty. The manufacturer's warranty is 1 year.

Xtra-Vision is a terrible place regarding stuff like this anyway. I can't do much for the frustrated clients but it's my job.

 

 

danjodan: Call Sony as you won't be able to do anything.

 

 

What is your returns policy?

Please retain your receipt. We will be happy to provide refunds on Faulty Goods (complete with packaging) and returned with a receipt, within 28 days of purchase.

Will I have to pay sony to fix the PS3?

[Garfield 2]

What kind of sh*t deal do you get in Ireland? In the UK all electronics come with a 12 month warranty by law and its up to the retailer to sort it.

28 days warranty is just the retailers warranty. The manufacturer's warranty is 1 year.

Xtra-Vision is a terrible place regarding stuff like this anyway. I can't do much for the frustrated clients but it's my job.

 

 

danjodan: Call Sony as you won't be able to do anything.

 

 

What is your returns policy?

Please retain your receipt. We will be happy to provide refunds on Faulty Goods (complete with packaging) and returned with a receipt, within 28 days of purchase.

Will I have to pay sony to fix the PS3?

If you have a proof of purchase and the console has been bought earlier than 365 days ago, then no.

[danjodan]

What kind of sh*t deal do you get in Ireland? In the UK all electronics come with a 12 month warranty by law and its up to the retailer to sort it.

28 days warranty is just the retailers warranty. The manufacturer's warranty is 1 year.

Xtra-Vision is a terrible place regarding stuff like this anyway. I can't do much for the frustrated clients but it's my job.

 

 

danjodan: Call Sony as you won't be able to do anything.

 

 

What is your returns policy?

Please retain your receipt. We will be happy to provide refunds on Faulty Goods (complete with packaging) and returned with a receipt, within 28 days of purchase.

Will I have to pay sony to fix the PS3?

If you have a proof of purchase and the console has been bought earlier than 365 days ago, then no.

Oh,thanks

[danjodan]

Ok,I went up to extravision and explained the situtation.They said I should call sony and they wil ltalk me throught it and that I may need to send it off to them.

[Garfield 2]

Ok,I went up to extravision and explained the situtation.They said I should call sony and they wil ltalk me throught it and that I may need to send it off to them.

Told ya!