cidamelo Posted July 19, 2010 Share Posted July 19, 2010 Hi friends, 3 days ago my pc was giving some problems to start, it was slow and sometimes it doesn't even start. Today I tried to start it, and after a lot of tries, it started. I played GTA IV, but the game crashed and I had to restart the computer, and it doesn't started. The "boot" screen appears, but when windows starts to load, it stops to work. So I put my Windows 7 Starter cd on, and I chose repair the computer, but it didn't worked. Now I'm running HDDRegenerator, maybe it is bad blocks which are in the HD. My HD doesn't make any strange noises, anyway. But I'm worried. I don't want to lose all things I had. Thankfully I made a backup of all my GTA savefiles (we have to save the "savegames" and the "xlive" in microsoft paste, right ) Link to comment Share on other sites More sharing options...
Otter Posted July 19, 2010 Share Posted July 19, 2010 (edited) Sounds like a maleware problem to me. If you can get into safemode, get an external drive and backup all of your important files. (This is a good practice regardless) Then run the usual suspects - a full virus scan, spybot Search and Destroy, Malware Bytes, and finally CCleaner. Edited July 19, 2010 by Otter Link to comment Share on other sites More sharing options...
cidamelo Posted July 19, 2010 Author Share Posted July 19, 2010 Otter I don't think it's virus. I scanned my computer yesterday and everything was fine. I think it's a hardware problem, because sometimes when I tried to start my computer, in the boot screen appeared "hd failed to start" or something like that. And in the last week, my PSU has died. I changed it, but maybe it gave some problem to my HD, don't you think ? Unfortunately there's no way to I backup everything to an external drive, because I don't have it And if it really is a virus, and I reinstall the windows? I'll lose everything I had? Is it easy? Yesterday I ran CCleaner, it has found some register problems but it fixed them. I can't start my computer in the security mode Link to comment Share on other sites More sharing options...
yoječ Posted July 19, 2010 Share Posted July 19, 2010 Download HDTune, make screenshot of Health tab and upload it somewhere. We'll see in what condition the HDD is. Link to comment Share on other sites More sharing options...
cidamelo Posted July 19, 2010 Author Share Posted July 19, 2010 yojo2 I'll do it, but I'll wait HDD Regenerator stop to scan. Link to comment Share on other sites More sharing options...
cidamelo Posted July 19, 2010 Author Share Posted July 19, 2010 (edited) People, I was running HDD Regenerator, it was around 50%, when it said: HARD DRIVE IS NOT READY! SWITCH OFF YOUR COMPUTER, THEN SWITCH IT ON TO RESET THE SYSTEM. AFTER THE SYSTEM IS RESET, START THE PROCESS AGAIN. PRESS ESC TO EXIT IF YOUR SATA CONTROLLER WORKS IN AHCI MODE, CHANGE IT TO COMPATIBLE IDE MODE (IN THE SYSTEM BIOS) and now, what I gotta to now I'm repairing the system through windows Edited July 19, 2010 by cidamelo Link to comment Share on other sites More sharing options...
anus Posted July 19, 2010 Share Posted July 19, 2010 That screenshot of what HDTune says in the health tab should help us to help you. Link to comment Share on other sites More sharing options...
cidamelo Posted July 19, 2010 Author Share Posted July 19, 2010 (edited) People, I've tried to save HDTune in a CD but I couldn't! Now how do I use HDTune, my pc doesn't start ! I could turn my computer on, but it was very slow and the internet was not working. And it said that a "dispositive software driver" was installed, and the computer needed to restart. I couldn't restart, but I entered in the security mode. In the security mode internet isn't working (even though I chose "security mode with internet"), and the same thing appeared:"dispositive software driver" was installed, restart your computer. This is so weird!!! Maybe it is really a virus Edited July 19, 2010 by cidamelo Link to comment Share on other sites More sharing options...
yoječ Posted July 19, 2010 Share Posted July 19, 2010 Since you managed to run Windows, please show HDTune's Health tab screenshot. Link to comment Share on other sites More sharing options...
cidamelo Posted July 19, 2010 Author Share Posted July 19, 2010 yojo2, I managed but it was very very slow and internet wasn't working, and so the computer crashed and I can't turn it on no more. Link to comment Share on other sites More sharing options...
cidamelo Posted July 19, 2010 Author Share Posted July 19, 2010 Friends, don't you know nothing I can do ? Unfortunately I think I'll have to bring my PC to the technical assistance, and the technical assistance is so slow! Just to change my PSU they took 1 week My birthday I'll be awful Link to comment Share on other sites More sharing options...
Rebel Posted July 20, 2010 Share Posted July 20, 2010 1 week for a PSU change is pretty damn quick. I had to ship mine off a year ago for a new PSU and things while under warranty and it took them 3 weeks. Sounds like your HDD probably died on you but I guess you wont know until you either find another hard drive to test and replace it with or take it in if you can't do it yourself. Link to comment Share on other sites More sharing options...
cidamelo Posted July 20, 2010 Author Share Posted July 20, 2010 $RebelG this is awful, I hate these technical assistances. I'm so sad, I want so much to play GTA IV Now I'm scandisking my pc. Is it hard to plug HD? I'm bad in these computer things.............. Link to comment Share on other sites More sharing options...
Pico Posted July 20, 2010 Share Posted July 20, 2010 One week for a PSU change is a long time if you consider that it only takes about a half hour, at most, to do by yourself, if you know what plugs into what. If you bring it in to a local tech repair place it shouldn't take more than 2, three days at most to get it back to you. Link to comment Share on other sites More sharing options...
leik oh em jeez! Posted July 20, 2010 Share Posted July 20, 2010 1 week for a PSU change is horrible. I can do it in 3 minutes. Link to comment Share on other sites More sharing options...
cidamelo Posted July 20, 2010 Author Share Posted July 20, 2010 Pico yes but my pc was in warranty, so these technical assistances are always slow to fix the computer. Can you believe this?: I said it was just change the PSU, and they said "nooo it's a worst problem than that, we'll return your computer in one week", and when they fixed it they said "it was just the PSU" I WAS SO MAD Link to comment Share on other sites More sharing options...
Garfield 2 Posted July 20, 2010 Share Posted July 20, 2010 1 week for a PSU change is horrible. I can do it in 3 minutes. With another one installed already? Nice. Link to comment Share on other sites More sharing options...
luceberg Posted July 20, 2010 Share Posted July 20, 2010 (edited) I would run Memtest86+ at boot in case it is a bad ram module causing the problem. Generally speaking, if you suspect hardware failure, you should run a diagnostic program from a boot disc. There are ones for hard drive errors too. Download from your hard drive manufacturers site. I would back up your important data any way you can, to dvd if not to external hard drive. Edited July 20, 2010 by luceberg Link to comment Share on other sites More sharing options...
cidamelo Posted July 22, 2010 Author Share Posted July 22, 2010 Hi people, technical assistance called me and they said the HD died. But I can backup some things tomorrow. Thank you all for the help. Link to comment Share on other sites More sharing options...
luceberg Posted July 22, 2010 Share Posted July 22, 2010 I would ask technical assistance if you can keep the old hard drive. It may just need writing to zeros to fix it. A spare hard drive is always useful. Buy an inexpensive enclosure for it and you have an external hard drive for backup. Link to comment Share on other sites More sharing options...
cidamelo Posted July 22, 2010 Author Share Posted July 22, 2010 luceberg ok I'll ask! I heard that if I put the HD in a freezer it may fix, is it true? Link to comment Share on other sites More sharing options...
luceberg Posted July 23, 2010 Share Posted July 23, 2010 Total nonsense! You have to bake it in the oven of course! No, really, go to your hard drive manufacturers site and download a tool like this, if , say it is a western digital. http://support.wdc.com/product/download.as...3&sid=2&lang=en Now hook up the hard drive to a spare sata connector and power supply cable in your pc and use the software to rewrite it to zeros. Just make sure you choose the old drive to overwrite and not the new one. Link to comment Share on other sites More sharing options...
Ebernanut Posted July 23, 2010 Share Posted July 23, 2010 luceberg ok I'll ask! I heard that if I put the HD in a freezer it may fix, is it true? That's just a temporary fix that sometimes allows a bad drive to work long enough to pull data off of it, it won't permanently fix a bad drive. Link to comment Share on other sites More sharing options...
cidamelo Posted July 23, 2010 Author Share Posted July 23, 2010 Thank you, I'll do what you've said! Link to comment Share on other sites More sharing options...
cidamelo Posted July 30, 2010 Author Share Posted July 30, 2010 Hi friends, can you believe my HD died again Link to comment Share on other sites More sharing options...
luceberg Posted July 30, 2010 Share Posted July 30, 2010 It was hard to believe the first time! What do you mean by died? Hard drives are generally quite robust things and you would expect it to last years. I have never had one fail. Corrupted yes, but not fail. The only thing I can think of that would cause it to die would be a bad psu, but you replaced that recently, no? Link to comment Share on other sites More sharing options...
cidamelo Posted July 30, 2010 Author Share Posted July 30, 2010 (edited) luceberg yes I'm a really unlucky person. The symptoms are the same in the last time he died................... It doesn't ""died"" already, but it is on "comma" I hope I can recover some archives Yes, I replaced my PSU recently I was playing GTA IV (it wasn't lagging), but suddenly the computer froze and then I couldn't turn it on no more I'll take it to technical assistance tomorrow, to see what they can do. I never had a HD which died (I had two another computers besides the new one whose HD died). I have a computer which has 10 years, and his HD never died. My 4 years old computer never had a HD which died too. I don't know why this happens with my new computer. When I say a HD died, is when the computer doesn't turn on no more and when I take it to the technical assistance they say it was almost dying. But the last time I could backup some archives, this time I don't know if I will. Edited July 30, 2010 by cidamelo Link to comment Share on other sites More sharing options...
luceberg Posted July 30, 2010 Share Posted July 30, 2010 A computer not turning on is more likely caused by a ram memory error. It could also cause hard drive corruption. I am suspisious that technical assistance is taking advantage of your naivety. I would specifically ask them to test the ram. Better still, run memtest86 yourself, as advised earlier. Try removing and reseating the ram modules. Also, remove the modules and run on only one or in different slots. It is usually only one bad module. Link to comment Share on other sites More sharing options...
cidamelo Posted July 30, 2010 Author Share Posted July 30, 2010 luceberg well the last time they changed the HD They said the HD was with problems. I'll try to run memtest86 tomorrow, I don't have a cd now And what is ram modules? Link to comment Share on other sites More sharing options...
luceberg Posted July 30, 2010 Share Posted July 30, 2010 Ram modules are the memory chips, which are installed on the motherboard, usually to the right of the cpu. There are clips on either side of them which you press down on to release. To replace them again, you press down until the clips click back into place. They are notched to indicate which way up they go. Before touching anything in your pc, disconnect the power (usually there is a switch on the back of the psu, otherwise disconnect it) and then hold in the power button for a few seconds to dissipate any residual current until the motherboard light goes out. Then ground yourself by touching some metal part of the case. Link to comment Share on other sites More sharing options...
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