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GTA IV Issues Thread


cherryghost
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A simple thread to address as many issues as we can here, post the problem, spec of your machine, and a screenshot if possible. Makes it easier for everyone to see instead of posting identical threads:

 

Issues so far that R* have noted:

 

RMN20 Windows Vista: Need to have Service Pack 1 or higher to proceed.

RMN30 Windows XP 64 / Server 2003: Need to have Service Pack 2 or higher to proceed.

RMN40 Windows XP: Need to have Service Pack 3 or higher to proceed.

DD3D50 D3D Error - DirectX 9 video card required

TEXP110 D3D Error - Failed to create texture - Please restart the game

DWIN20 D3D Error - Failed to query memory. Please re-start the game.

DD3D10 D3D Error - Please re-boot your system

DD3D10 D3D Error - Please re-boot your system

DD3D30 D3D Error - Please re-boot your system

DWIN30 D3D Error - Please re-boot your system

DD3D20 D3D Error - Please re-install the game and/or re-install DirectX

DWIN10 D3D Error - Please restart the game

DD3D60 D3D Error - Shader Model 3.0 or higher is required

DD3D70 D3D Error - Unable to retrieve D3D Device. Please re-boot your system

GPUP10 D3D Error - Unable to retrieve D3D Device. Please re-boot your system

TEXP20 D3D Error - Unable to retrieve D3D Device. Please re-boot your system

TEXP30 D3D Error - Unable to retrieve D3D Device. Please re-boot your system

TEXP80 D3D Error - Unable to retrieve D3D Device. Please re-boot your system

DD3D40 D3D Error - Unable to retrieve device capabilities. Please install latest video card driver and/or re-install DirectX

TEXP10 D3D Error - Unable to retrieve device capabilities. Please install latest video card driver and/or re-install DirectX

DD3D80 D3D reset failed - Please restart the game.

STRB10 Failed to delete file - Please re-boot your system

RMN10 Failed to read file - Please re-boot your system

STRM10 Failed to read file - Please re-boot your system

STRM20 Failed to read file - Please re-boot your system

BNDL10 Failed to write file – Please re-boot your system

STBF10 Failed to write file – Please re-boot your system

VOIC10 Fatal voice chat error - Please restart the game

RESC10 Out of video memory - Please re-boot your system

BA10 Out of virtual memory - Please re-boot your system

EA10 Out of virtual memory - Please re-boot your system

TEXP60 Unable to create color render target - Please re-install DirectX and/or install the latest video card driver.

TEXP70 Unable to create depth render target - Please re-install DirectX and/or install the latest video card driver.

AE10 Insufficient Memory to Start Game - Please close some applications and restart the game

PC10 Unable to retrieve D3D Device - Please reboot your machine or reinstall your display driver

TF10 Unable to write to disk - Please restart the game

WS20 InitWinSock failed - Please re-boot your system and/or re-install the game

WS30 InitWinSock failed - Please re-boot your system and/or re-install the game

 

 

Nvidia 7900 Series

 

There is a bug in the current Nvidia Forceware drivers for 7900 series cards that keeps the game from rendering beyond the far plane

 

User Issues not noted by Rockstar:

 

Nvidia SLI - SLI not enabled in-game.

All major Graphics cards - Poor performance regardless of rig spec and in-game settings

Disk - Disk Read Errors

Sound - Radio Problem in certain cases

Majority of Nvidia and ATI graphics cards - Textures missing in-game

Majority of Nvidia and ATI graphics cards - Textures warped in-game

Crash - Crashing upon launch

Crash - Crashing randomly in-game

Error - In-game states is too slow to run

Menu - In-game graphics settings are locked and cannout be altered

Menu - In-game graphics, some settings missing

Gamepad - Compatibility issues

Windows Live - Game not connecting to windows Live

Rockstar Social Club - Unable to connect to Rockstar social club

Vista X64 - New Live updated not supported for Vista x64

Anti Aliasaing - Not present as an option either on retail nor reviewers copy

Securom - Unable to verify

Sound - Laggy and stutters frequently

Error - Critical runtime errors

Error - Not loading with Live signed in

Error - Cannot connect to live

Input - Unable to reconfigure key settings

Error - Refresh rate is not supported, but actually is

Vista x64 - Data Execution errors

 

Any other problems post here preferably. If not, I'll scan through the threads and add more problems as they happen. Can someone sticky this? Its pretty important that we get it straight that some of the issues there can be solved.

Edited by cherryghost
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After jumping through hours of hoops, I was able to play the game for a whole 2 missions. (Hoops included Social club, graphics issues, service pack install, .net framework install, windows live)

 

Now the game will not load. If I sign out of windows live, I MIGHT be able to play the game. After I click "Start Game", the loading screen appears and music is playing. No matter how long I wait, the music eventually stops but the loading screen pictures keep cycling. Only remedy is to kill the process via task manager and try again. 1 in 10 tries results in the game ACTUALLY loading.

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Another problem (PC), which I reported earlier (at least 3 people in this forum having the same touble) is that as soon as the game loads, it forces a monitor refresh rate not supported by the monitor itself (so that the monitor shuts itself down and/or an error message by the monitor's firmware appears).

Adding command line parameters such as "-safemode" or "-refreshrate XX" (where "XX" is a known supported refresh rate) does not solve the problem.

I payed for the game, downloaded via Steam (7 hours) and I still can't play it. I'm really, really disappointed.

I sent an email to Take2 Interactive (Italian branch, where I'm located) this morning, no answer.

icon13.gificon13.gificon13.gif

 

AMD64 3800+

ATI Radeon X1950 Pro

2Gb RAM

Windows XP Home SP3

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The issues are known... well c'mon Rockstar give us the patch.. Which actually shouldn't be needed because they already delayed the release...

 

playing with lagg is horrible suicidal.gif

 

 

Grtz, LordMVD

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The issues are known... well c'mon Rockstar give us the patch.. Which actually shouldn't be needed because they already delayed the release...

 

playing with lagg is horrible suicidal.gif

 

 

Grtz, LordMVD

atleast you can play without fatal errors.

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Update of Windows LIVE that was demanded by the game screwed the LIVE on my computer thus affecting the other games using that feature (Fallout 3 and Gears of War)

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After I click "Start Game", the loading screen appears and music is playing. No matter how long I wait, the music eventually stops but the loading screen pictures keep cycling.

I found that alt-tabbing out and back in again forces it to get to the loading text every time.

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Sometimes when returning from a game back to lobby in multiplayer, the game will not allow the host to select a game mode or start the match. If the host leaves, another person in the server becomes the host and has the same issue. The entire server has to be shut down and re-created for it to work again.

 

Also, random crashes in multiplayer. These happen during game play and result in a windows application error, with the close - details dialogue box. This never happens in single player. I have no information to pinpoint this, it happens at random intervals.

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There's an issue for people with Asus P5Q motherboards, using Realtek onboard audio and an ATI card - that makes the game go ultra fast, like 1.5-2x normal speed.

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what do i have to do to fix the FATAL ERROR DD3D50 can any one tell me plz? does anyone know if rock star is release a patch to fix these problems facedesk.gif

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The game freezes with weird boxes/speckles either during opening cinematic or 2-5mins into the game for everyone running the game on a Radeon HD4870 graphics card.

Please add this to the list

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I have installed Windows Live and everything but when i try to log in through the game it says that my LIVE ID does not exist or the password is incorrect, i do write the login and password correct because i can login to Windows Live through explorer without any problem.

 

EDIT: I have solved my problem by making a new Windows Live account, because the old one i had a "backslash" in the password and that did not work with the in-game login to Windows Live.

Edited by MatrixZerocool
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Hello, when i tried to start the game it blackout and immediately bring me back to the desktop with the error DD3D50, i looked at the first post but i am very sure that my graphics card support direct x 9 i don't know why would that error pop up! I need help please, i couldn't find any solution else where.

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Things i've noticed:

Cutscene FPS drop to 4FPS while the game itself runs ok > happens when Kaspersky is running > Solution found: http://www.gtaforums.com/index.php?showtopic=379009

Edit: Same happens with Sophos > no solution (correct settings) yet

 

No 4.1 speaker surround support > i can only choose Stereo/Headphones. Changing the Windows speaker setup to 5.1 gives more ingame speaker options but the voices are missing because they get played over the center speaker which is not present on a 4.1 setup.

 

Bowling > mousemove like in the instruction is not getting recognized many times. I end up in moving the mouse forward and backward rapidly until the bowlingball finally gets released but then the control is pretty bad.

 

Bowling > when you throw the ball that bad that it jumps out of the lane you can only press 'E' to abort the minigame, otherwise you can wait forever since the game does not recognize it.

Edited by Apo-TTCC
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The issues are known... well c'mon Rockstar give us the patch.. Which actually shouldn't be needed because they already delayed the release...

 

playing with lagg is horrible  suicidal.gif

 

 

Grtz, LordMVD

atleast you can play without fatal errors.

im getting crashes now more often, and believe me.. playing it with EXTREME lagg or not is no difference, both pisses you off the same amount..

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what do i have to do to fix the FATAL ERROR DD3D50 can any one tell me plz? does anyone know if rock star is release a patch to fix these problems facedesk.gif

I had DD3D30 and it says to reboot just like DD3D50 so hopefully this will work for you.

 

The reboot does not work either for the PC or SC. I fixed this error by changing desktop resolutions from 1280x1024 to 800x600.

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Now the game will not load. If I sign out of windows live, I MIGHT be able to play the game. After I click "Start Game", the loading screen appears and music is playing. No matter how long I wait, the music eventually stops but the loading screen pictures keep cycling. Only remedy is to kill the process via task manager and try again. 1 in 10 tries results in the game ACTUALLY loading.

I have the same problem. On Vista 64bit here.. game loads - no matter what I do after I click Start Game the loading screen pictures keep cycling but I never get to be able to play the game.

 

I tried (as someone else said to do) alt-tabbing back and forth but that didn't help either..

 

Any ideas?? sad.gif

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