October16th Posted April 2, 2008 Share Posted April 2, 2008 I have windows vista 32 bit and vista is very gay at times, alot of the times on vista i get a "internet explorer has stoped working" then it restarts my whole freaking screen and all the icons refresh and it's better. but i got a virus i guess that makes that message show up again and again, it just won't stop. now i have to run my computer in safe mode to get away from it. could anyone recomend a really good free trojan horse remover program? i have avast right now and it sucks balls. Link to comment Share on other sites More sharing options...
agent17 Posted April 3, 2008 Share Posted April 3, 2008 Did you try doing a system restore? Link to comment Share on other sites More sharing options...
October16th Posted April 3, 2008 Author Share Posted April 3, 2008 Did you try doing a system restore? yeah. Link to comment Share on other sites More sharing options...
ILovePolarBears Posted April 3, 2008 Share Posted April 3, 2008 Try the free version of AVG. You might also try running HijackThis. This application will detect everything running that isn't stock, as well as possibly malicious changes to registry settings, browser settings, etc. It will detect things that are not a threat, so if you are not intimately familiar with your system and what should and should not be running, try pasting the log it generates into this online tool for analysis. The nastiest Trojans sometimes require applications built to remove the specific threat. But either AVG or HijackThis will identify the problem if not destroy it outright. If neither program can remove it, you can usually google the trojan's name to find a program to remove it. Link to comment Share on other sites More sharing options...
Picolini Posted April 3, 2008 Share Posted April 3, 2008 Offtopic, but that username must bring up some bad memories, huh On topic, I've had a virus that I just couldn't seem to get rid of. The amount of work it would have taken to get rid of it wasn't work my time or effort, so I just reinstalled my OS. Also, I'd really suggest using FireFox instead of Internet Explorer, it's SO much better, in every single way. Link to comment Share on other sites More sharing options...
anus Posted April 3, 2008 Share Posted April 3, 2008 I recommend downloading Avira AntiVir and Spybot S&D (it detects some trojans) and the previously mentioned HijackThis. After downloading them and updating all of them, boot up your PC into safe mode (tap F8 when the PC is starting up) and select 'safe mode', then scan using the programs one by one, I recommend running AntiVir first, Spybot next and lastly HijackThis. I'm pretty sure this will get rid of your trojan since AntiVir is an excellent antivirus program. I also advise you to stay away from Internet Explorer, use either Firefox or Opera. Opera is the safer of the two, but they're both much safer than Internet Explorer. Link to comment Share on other sites More sharing options...
October16th Posted April 6, 2008 Author Share Posted April 6, 2008 Ok thanks everyone for the help, im going to run somne scans today and see if this works. Link to comment Share on other sites More sharing options...
October16th Posted April 7, 2008 Author Share Posted April 7, 2008 nothing worked, anyone have anymore ideas? Link to comment Share on other sites More sharing options...
Democrab Posted April 7, 2008 Share Posted April 7, 2008 Get HiJackThis as posted before, and post your log, we'll get you a program to remove said trojan/virus. Link to comment Share on other sites More sharing options...
October16th Posted April 7, 2008 Author Share Posted April 7, 2008 Get HiJackThis as posted before, and post your log, we'll get you a program to remove said trojan/virus. Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\System32\hphmon06.exe C:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Zune\ZuneLauncher.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe C:\Program Files\DAEMON Tools\daemon.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe C:\Windows\System32\rundll32.exe C:\Windows\ehome\ehmsas.exe C:\HP\KBD\KBD.EXE C:\Windows\SOUNDMAN.EXE c:\windows\system\hpsysdrv.exe C:\Program Files\uTorrent\uTorrent.exe C:\Windows\System32\rundll32.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avcenter.exe C:\Windows\system32\Taskmgr.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O2 - BHO: WebManager Class - {D5792AA9-D373-4039-8670-2CDAB6A71F15} - C:\Program Files\Torrent101\TorrentManager.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run O4 - HKLM\..\Run: [HPHmon06] C:\Windows\System32\hphmon06.exe O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\VistaCodecPack\rm\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [startCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe O4 - HKLM\..\Run: [intelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe" O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [PS2] C:\Windows\system32\ps2.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [PhanTim30] "C:\Users\HP_Administrator\Desktop\GTA Countdown\Grand Theft Auto Countdown.exe" 0 O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?') O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?') O4 - HKUS\S-1-5-21-3336662824-845412628-1084840055-1008\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?') O4 - HKUS\S-1-5-21-3336662824-845412628-1084840055-1008\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe (User '?') O4 - HKUS\S-1-5-21-3336662824-845412628-1084840055-1008\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (User '?') O4 - HKUS\S-1-5-21-3336662824-845412628-1084840055-1008\..\Run: [PhanTim30] "C:\Users\HP_Administrator\Desktop\GTA Countdown\Grand Theft Auto Countdown.exe" 0 (User '?') O4 - HKUS\S-1-5-21-3336662824-845412628-1084840055-1008\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User '?') O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - http://update.microsoft.com/windowsupdate/...b?1162844720875 O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.systemrequirementslab.com/sysreqlab2.cab O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: DNADownloader - CNET Networks - C:\Program Files\GameSpot\DownloadManager_Win32.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe Link to comment Share on other sites More sharing options...
Democrab Posted April 7, 2008 Share Posted April 7, 2008 Hmmn, it seems that all of those are fine, except "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avcenter.exe" which it says Possibly nasty! According to our database this process runs normally in c:\programme\antivir personaledition.*\! Check if you know this process and arrange a viruscheck where required. AntiVir PersonalEdition But I doubt thats it, as Warlord got you to Download that... Maybe its a driver problem? I know my old Vista install on an nVidia card did the same thing, but you have an ATI card... Try updating your drivers. Link to comment Share on other sites More sharing options...
anus Posted April 8, 2008 Share Posted April 8, 2008 Nah that's not it, that process is fine. It's the AntiVir Control Center which is a part of AntiVir . But if all those scans yeilded no results, it's most probably not an infection, it's probably another one of Vista's bugs. Oh and are you sure it's 'Internet Explorer stopped working' and not 'Explorer.exe has stopped working'? Usually, IE stopping wouldn't cause that kind of behaviour, it seems like it's explorer.exe having a problem and restarting (which causes all your icons to be refreshed and all). Check and let us know , Link to comment Share on other sites More sharing options...
October16th Posted April 8, 2008 Author Share Posted April 8, 2008 Nah that's not it, that process is fine. It's the AntiVir Control Center which is a part of AntiVir . But if all those scans yeilded no results, it's most probably not an infection, it's probably another one of Vista's bugs. Oh and are you sure it's 'Internet Explorer stopped working' and not 'Explorer.exe has stopped working'? Usually, IE stopping wouldn't cause that kind of behaviour, it seems like it's explorer.exe having a problem and restarting (which causes all your icons to be refreshed and all). Check and let us know , Oh crap, yeah it's explore has stopped working lol, whoops. and i know it's a virus, im positive. i just can't find anything to detect it. i read about this problem and google but nothing is working. Link to comment Share on other sites More sharing options...
Democrab Posted April 8, 2008 Share Posted April 8, 2008 It sounds like either that, or the drivers are crashing, my nVidia drivers did that in Vista, and it caused the same thing to happen, but I'd get a message saying that a .dll used by the drivers stopped responding. Link to comment Share on other sites More sharing options...
anus Posted April 9, 2008 Share Posted April 9, 2008 Of the results you got in Google, did anyone mention it's some sort of infection? If they did, you'll probably find a tool to fix it there. But still, explorer.exe can crash due to many many reasons, so the results you find on Google may not be the exact problem you're facing. Try what Joe said. It might be a driver issue, try getting the latest drivers for all your components (chipsets, video, sound, motherboard and all other components). You know, it might just be that your OS is f*cked, if you can backup your stuff and have the Vista disc, a format and clean install should fix it. You'll spend less time if you do a format and clean install of Vista than if you look around for solutions to the problem I guess. Link to comment Share on other sites More sharing options...
matthew1g Posted April 9, 2008 Share Posted April 9, 2008 have you cleaned up your registry with something such as CCleaner lately? because on MY vista, everytime I clean up my registry with that application.. which is supposed to be fully operational with vista, my explorer and IE stop working and crash most of the time, making me revert back to a restore point. Link to comment Share on other sites More sharing options...
October16th Posted April 9, 2008 Author Share Posted April 9, 2008 i have a nvidia card, and how do i update all my drivers? and i can't system restore, last date on it was the 6th, i lost my vista disk and no i did not use ccleaner. there has to be a fix to this. Link to comment Share on other sites More sharing options...
Democrab Posted April 10, 2008 Share Posted April 10, 2008 From the looks of it, you either have a ATI chipset, or have ATI drivers as well as the nVidia ones, cuz of these two entries. O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe Can you link your PC, I think its a HP from some of the programs, but can you link it so we can tell you everything. Link to comment Share on other sites More sharing options...
October16th Posted April 13, 2008 Author Share Posted April 13, 2008 well i still have this problem and im out of ideas. i do not know what to do, i tried reading a bunch of stuff on google about this and nothing seems to work. god damnit. Link to comment Share on other sites More sharing options...
October16th Posted April 13, 2008 Author Share Posted April 13, 2008 i did it, i was about to just say f*ck it to my computer and give up and wait in a corner for gta iv but i did a little more looking around and found out that if you make a new user account it resets files or something so i made a new one and my computer is fixed... such a easy fix... and it was a type of trojan horse or something that messed with files on my computer to mess up my windows explorer, im just glad that it's over. Link to comment Share on other sites More sharing options...
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