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Xbox Live help


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I'm having a problem connecting my Xbox 360 to Xbox Live. I bought a 12 month Gold Membership and that cost me 60 euro and I don't want it to be a waste. So I connected the Ethernet Cable to my wireless Broadband and my 360 did all the connection tests and it passed them all until it said I had to install an update to support Xbox Live and when I selected "Yes, install update" it said (after a few seconds of "Please wait") that my Xbox couldn't install the update and to go onto the help website or ring some helpline. Well, the helpline doesn't work in my region and the website didn't say anything about my problem. Does anyone know what the problem and how to fix it?

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There is an official Xbox 360 thread. Please ask here.

...besides that I ain't sayin nuthin.

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