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New graphics card keeps crashing system


Loman
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I got my new graphics card today, and I love it. The only problem is that it crashes on almost every game I have. San Andreas, NFS: Carbon, even the the ninja turtles game from a few years ago. I am pretty sure it's installed correctly, so what could be causing these crashes? It completely shuts my PC off and restarts it.

 

My specs:

Windows XP Pro

3.33GHz Celeron D

768MB RAM

550W Power Supply

Geforce 7600GT

 

The games play flawlessly, until the screen goes black and my system restarts. It doesn't seem to be getting hot or anything. I've tried high and low settings. Sometimes it crashes 30 seconds after starting the game, sometimes 10 minutes, sometimes not at all.

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I had a Radeon 9600XT before, it lasted about 3 years, but it died shortly after I got my new motherboard. Then I used the motherboard's integrated graphics (Intel Extreme Graphics 2) for about two months, until I got this card.

 

 

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Have you deleted the drivers of the ATi? and have you installed updated nvidia drivers?

user posted image

user posted image
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Sounds like a driver problem to me, make sure that you've installed the correct drivers for the 7600GT and delete the drivers of your old Graphics Card (The 9600XT).
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I think you should try DriverCleaner to get rid of the old ATI drivers completely. I'm sure drivercleaner is the recommended program...but i can't remember off the top of my head but there's a link anyhow.

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I've reinstalled windows a few times since I had the 9600, I even reinstalled the day I got my new card.I'll try that Driver Cleaner, anyway.

 

I'm using ForceWare 93.81 drivers right now, I just realized they were 'beta' drivers. That would probably make them a prime candidate for causing the crashes.

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I've got a 6800GS running the 90.18? drivers, I can send you the installer for them, then you can uninstall the beta drivers and use these instead to see if thats the problem.

 

EDIT: I have the 91.33 Driver files, I'll RAR them if you want, contact me on MSN.

Edited by Brutuz
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Thanks smile.gif

I switched to Forceware 93.71, and haven't crashed yet. Hopefully that fixed the problem, I still haven't tried all of my games, though (NFS: Carbon runs great on max settings colgate.gificon14.gif )

 

Edit: It just restarted my system again, this time while playing Trackmania. I noticed a flicker of graphics artifacts at one spot during the race, and then when I finished the race and tried to go back to the menu my system rebooted. I'm kind of growing suspicious of my power supply. On the newegg page it says [email protected], but on the manufacturers page it said [email protected] In the PSU itself, it says 25A, and the graphics card says it requires at least [email protected] I do have quite a few things using power; The 7600, two HDDs, one DVD-RW drive, two 80mm LED fans (with UV rings attached), two 120mm fans (one with LEDs, the other is a normal fan on the PSU), and the 80mm CPU fan. Any suggestions?

Edited by Loman
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Click Here for the manufacturer's page. Click Here for the newegg page.

The newegg page says 25A, and on the side of the PSU it says 25A, but the manufacturer's page says 28A in one place, and 18A in another... wtf? lol. I always pick the wrong thing... The crashes are getting less severe and a little less frequent, It usually just crashes the game now, not my whole system (knock on wood)

 

I kinda do need both of the hard drives, windows is installed on my 40GB drive, and the other one is 80GB. They're both a little over half full of data (but they have both been completely full before). I'm planning to buy a big SATA HDD in a few months, and some more RAM, then I'll probably get rid of these two HDDs.

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The GPU temperature monitor says 41-42°C, and I just finished playing Unreal Tournament 2004 for about 15 minutes (no crashes). It says the "slowdown threshold" is 115°C. What temperature am I aiming for?

NFS: carbon is the only game that still seems to crash my system completely, and Trackmania freezes sometimes, but I can usually alt-tab out and close it.

I'll try unhooking a fan in a few minutes

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I think I figured it out! It was the CPU overheating, not the graphics card or power supply. I cleaned the CPU heatsink and now It doesn't crash, even when I try to make it crash. Now I need to buy some dust-off and clean it more thoroughly. *crosses fingers*

 

edit: crap, sorry for the double post, I could have sworn I was editing the last post

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Well try and monitor the temperature for a while mate, this could reduce the likelihood of it happening again (Cleaning the heatsink), but you never know.
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The 93.71 drivers are reported as the ones who crash the systems during normal Windows Sessions ... as in that the keyboard and mouse do not respond to anything with zero HDD activity and that the PC has to be reset.

 

But your problem sounds more like a PSU Problem. I suggest getting a strong PSU, preferably with Dual 12V Rails to be on the very safe side smile.gif

 

As to the CPU thingy... now that the CPU has been cleaned, it may be that the CPU needs less juice from the PSU and that it now can hold and maintain the power. It's a a tricky business.

8jjZhSV.jpg

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Still Crashing... should I get a refund on the PSU? I have another power supply I could use while sending this one back, it only has '[email protected]" though, so I'd probably have to uninstall the 7600, right?

 

 

Edit:

Would This PSU be a good replacement? It's only 450W, but it has '[email protected]'

Edited by Loman
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Click Here for the manufacturer's page. Click Here for the newegg page.

The newegg page says 25A, and on the side of the PSU it says 25A, but the manufacturer's page says 28A in one place, and 18A in another... wtf? lol. I always pick the wrong thing...

28A come from 3.3V connector. You don't care about that. What you need to look at is the maximum current on the 12V connector, and that's just 18A.

Prior to filing a bug against any of my code, please consider this response to common concerns.

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