l008com Posted January 10 Share Posted January 10 (edited) Does anyone know a way out of this? I bought GTA5 and RDR2 through steam. But apparently I used a different email and password for my rockstar account. I did not use the same email I use for steam, for rockstar. ALTHOUGH i DO have a rockstar account on that email already - from the GTA4 days. Thats probably why I created a new one, I was probably unable to log in to this older one. Anyway it worked for a year or so, but NOW, it needs me to re-log in. I tried every saved password I have, nothing works. I can't reset the password either because I don't even know what the email address is. They obfuscate the email in the Rockstar Launcher login page, but it doesn't look like any email address I've ever had. I've opened a bunch of Rockstar support tickets. They just mark them all as "solved" and reply with something like "we were unable to verify your account with the information given". And thats it. Before they close the tickets, they'll often ask me the same question over and over. I answer it every time. Its not clear if my answers are insufficient, or if they have different people all replying to the same ticket at the same time. But basically rockstar won't help me unless I email them from the address that my rockstar account is created with, and thats part of my problem, I have no idea what that address even is. I have since created two steam tickets to try to get refunds for both games, but because the purchases were 2 years ago, I don't see them being approved. Although this does seem to be a common problem, so who knows. Is there anything else I can do here? I literally just want to play the two games I bought. Or is my money just down the toilet? Edited January 10 by l008com Link to comment https://gtaforums.com/topic/1000217-lost-my-rockstar-launcher-login-cant-play-gta5-or-rdr2/ Share on other sites More sharing options...
l008com Posted January 10 Author Share Posted January 10 Yup Steam denied my two refund requests (for 2 year old purchases). Anyone else have any ideas? I guess I could try to contact my credit card, but they're also not going to want to do anything for a 2 year old purchase. Link to comment https://gtaforums.com/topic/1000217-lost-my-rockstar-launcher-login-cant-play-gta5-or-rdr2/#findComment-1072488270 Share on other sites More sharing options...
l008com Posted January 10 Author Share Posted January 10 So when I try to launch GTA5 through steam, I get the Rockstar Launcher. It prompts me to log in. I type the email and password I use for steam, and steam tells me these games are associated with a different rockstar account. IS there SOME WAY I can look up WHAT account these games are linked to? If I could even just get the email address, not obfuscated, I could see if I can potentially access that email, reset my password, and actually get in to play again. I don't understand how the game I bought through steam isn't simply linked to my steam account and perfectly playable. Link to comment https://gtaforums.com/topic/1000217-lost-my-rockstar-launcher-login-cant-play-gta5-or-rdr2/#findComment-1072488275 Share on other sites More sharing options...
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