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Help & Support

Troubleshooting and technical support for GTA Online.

If you are reporting a bug, please be as descriptive as possible about it and include repro steps to the best of your abilities (if possible). Easier to read, easier to confirm. If you are on PC, describe your environment (hardware, OS, driver version, etc.).

14,940 topics in this forum

  1. 'Your Network Is Behind a Port Restricted Nat [XBOX ONE]

    By DrewFly123,
    • 0 replies
    • 1.8k views

  2. "1 New Message" after blocking player

    By Prenihility,
    • 1 reply
    • 1.7k views

  3. "Accommodation" disappeared from Maze Bank West office

    By ZakeBudek,
    • 0 replies
    • 928 views

  4. "ALERT The game has been restarted due to a problem with the disc.

    By motosyko,
    • 28 replies
    • 27.1k views

  5. "Alert: You dun got Timed Out, holmes" screen after every lobb

    By Pelican,
    • 4 replies
    • 1.1k views

  6. "All in order" heist challenge question

    By qwertyking,
    • 1 reply
    • 945 views

  7. "All Mors Mutual operators..."

    By Riqitch8,
    • 7 replies
    • 25k views

  8. "Are you sure you want to leave this session?" randomly appear

    By Shadowfennekin,
    • 0 replies
    • 628 views

  9. "Authentication Failed Due To Incompatible Assets" Error

    By Brigs.,
    • 2 replies
    • 2.1k views

  10. "banned till"-date

    By K. Daniels,
    • 9 replies
    • 1.4k views

  11. "Can't afford to pay utility bill" even though i have loads of money cashed and banked

    By Kiwi_91,
    • 1 reply
    • 1.2k views

  12. "Can't connect to rockstar services" apparently -_-

    By Saffyboo,
    • 4 replies
    • 1.5k views

  13. "Checking your text for profanity" notice hangs

    By Pißwasser Time,
    • 9 replies
    • 4.3k views

  14. "Dead" Space in Garage

    By nkjellman,
    • 5 replies
    • 2.1k views

  15. "detected cheating" 1 2

    By r2k,
    • 34 replies
    • 4.1k views

  16. "Easy way out" - bugged?

    By ClippedWings,
    • 8 replies
    • 778 views

  17. "Enjoy Your Stay" trophy problems

    By John Myers,
    • 2 replies
    • 2k views

  18. "Error joining session" bug when spawning in an interior

    By Panto_Driver,
    • 1 reply
    • 4.2k views

  19. "Ethernet cable is not connected" once every session

    By PhDJ,
    • 2 replies
    • 596 views

  20. "Everyone" leaving

    By Gibbymydude,
    • 6 replies
    • 1.2k views

  21. "Failed to find a compatible GTA Online session"

    By mathewisonfire,
    • 4 replies
    • 8.6k views

  22. "Failed to join a session as you need to create a GTA Online chara

    By Vurses,
    • 5 replies
    • 1.6k views

  23. "Failed to join Job or Activity" on every job I join?

    By Nighthawk2401,
    • 0 replies
    • 603 views

  24. "Failed to join session" Trying to join friend

    By 101perry,
    • 1 reply
    • 777 views

  25. "File Required To Play Could Not Be Downloaded Please Try Again La

    By Mr Santa Claus,
    • 0 replies
    • 454 views

  26. "Files Required To Play GTA Online Could Not Be Downloaded"

    By Azria,
    • 6 replies
    • 12.9k views

  27. "Files required to play GTA Online could not be downloaded" (P

    By Reemer,
    • 4 replies
    • 2k views

  28. "Files required to play GTA Online could not be downloaded" PS

    By mrpain,
    • 0 replies
    • 600 views

  29. "Files required.... ...could not be downloaded"

    By Chief theef,
    • 23 replies
    • 2k views

  30. "Free" Hermes bug yesterday

    By Kiwi_91,
    • 1 reply
    • 464 views

  31. "God Mode" glitching already started.

    By Glass Cloud,
    • 3 replies
    • 585 views

  32. "Grand Theft Auto V has stopped working"

    By radd_bro,
    • 0 replies
    • 719 views

  33. "Happiness is..." T-Shirt over?!

    By D.A.,
    • 1 reply
    • 567 views

  34. "Heist team left"...

    By QuasiMacaroon30,
    • 1 reply
    • 645 views

  35. "Heist team left"...

    By QuasiMacaroon30,
    • 5 replies
    • 670 views

  36. "Hide Options" is locked in the Interaction menu. *PS4*

    By Fear_of_Fear,
    • 2 replies
    • 5.5k views

  37. "I am not a hipster update"

    By TRiixDShot,
    • 3 replies
    • 1.2k views

  38. "I Love LC" shirt won't show up

    By iKarimster,
    • 3 replies
    • 1.1k views

  39. "Join a public session to access securoserv network"

    By CJPNE,
    • 5 replies
    • 5.8k views

  40. "join contact mission" removed?

    By NecroNeedle,
    • 2 replies
    • 749 views

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