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Help & Support

Troubleshooting and technical support for GTA IV.


When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

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25,284 topics in this forum

  1. Graphics issue (neon signs not glowing)

    • 0 replies
    • 1.6k views
  2. launchergtaiv.exe file

    • 0 replies
    • 1.6k views
  3. Laggy GTA IV (High End PC)

    • 10 replies
    • 27.4k views
  4. Stutter when I turn shadow to high

    • 6 replies
    • 1.9k views
    • 3 replies
    • 10.3k views
    • 2 replies
    • 2.3k views
  5. Handling.dat Limit?

    • 0 replies
    • 1.9k views
  6. Finally REAL FSAA for GTA IV 1 2

    • 33 replies
    • 20.4k views
  7. GTA IV 98%

    • 2 replies
    • 1.7k views
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    • 60.7k views
  8. Save game before The Holland Play

    • 0 replies
    • 1.6k views
  9. ...

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    • 1 reply
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  10. how to fix lag in gta iv.

    • 1 reply
    • 1.4k views
  11. Can't get my video memory show all 8gb of vram

    • 6 replies
    • 11.4k views
  12. No Save Place!

    • 0 replies
    • 1.4k views
  13. Parking Spots Don't Work

    • 0 replies
    • 1.2k views
  14. Saving GTA IV without internet

    • 2 replies
    • 2.8k views
  15. The story doesn't advance

    • 0 replies
    • 1.2k views
    • 1 reply
    • 1.6k views
    • 1 reply
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    • 0 replies
    • 1k views
    • 0 replies
    • 1.1k views
  16. help my gta 4 is stuttering

    • 2 replies
    • 1.9k views
  17. A possible fix for stuttering problem

    • 0 replies
    • 1k views
  18. game crashing with the error "SMP600"

    • 1 reply
    • 991 views
    • 0 replies
    • 917 views
  19. Music not working at all.

    • 0 replies
    • 758 views
    • 0 replies
    • 758 views
    • 5 replies
    • 1.6k views
    • 1 reply
    • 994 views
    • 0 replies
    • 873 views
  20. Glitch?

    • 0 replies
    • 627 views
  21. roman bellic trailer music

    • 25 replies
    • 4.2k views
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    • 1.2k views
    • 1 reply
    • 2k views
  22. GTA IV FATAL ERROR: RESC10

    • 1 reply
    • 1.6k views
  23. Aspect Ratio out of nowhere changed

    • 5 replies
    • 4.4k views
    • 1 reply
    • 6k views
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