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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,187 topics in this forum

  1. what do ya need to run this maxed out?

    By coolguy96,
    • 9 replies
    • 1.4k views

  2. Stuck on the Loading Screen

    By HolyCinnamon,
    • 3 replies
    • 1.5k views

  3. Windows 8 performance

    By luceberg,
    • 11 replies
    • 1.5k views

  4. GTA 4 and EFLC AppData/local/ ->settings file

    By gamer0910,
    • 0 replies
    • 5.2k views

  5. Computer overheating

    By AwesomeSauce117,
    • 6 replies
    • 1.2k views

  6. invalid product key

    By mrdrprofpatrick,
    • 3 replies
    • 1.5k views

  7. Can't use any computer

    By RyanBurnsRed,
    • 3 replies
    • 1.4k views

  8. Would GTA IV lag on my computer?

    By DanielKGaming,
    • 12 replies
    • 1.4k views

  9. is i7-3770k worth it for GTA IV?

    By mojito,
    • 17 replies
    • 3.2k views

  10. GTA IV lag problem

    By hOUR,
    • 3 replies
    • 990 views

  11. Color Problems- Need help!

    By Thunderonthe,
    • 5 replies
    • 928 views

  12. Help arm keeps spazzing around

    By kleco,
    • 16 replies
    • 1k views

  13. Low performance?

    By Senatov,
    • 3 replies
    • 819 views

  14. Fatal DD3D30 error

    By Dahrklite,
    • 1 reply
    • 1.4k views

  15. Bugs while playing logged into Live

    By LooooP,
    • 13 replies
    • 813 views

  16. Popping and horrible graphics in GTA IV CE for Xbx

    By Raider9090,
    • 5 replies
    • 1k views

  17. The ordinal 5366 cold not be located?

    By im4ever12c,
    • 3 replies
    • 36.8k views

  18. Cheats On Multiplayer

    By whisperer119,
    • 7 replies
    • 4.8k views

  19. GTA 4 not working, tried everything *HELP* *READ*

    By GamingInstinct,
    • 17 replies
    • 6.9k views

  20. crashing on start up

    By saf75,
    • 12 replies
    • 1.1k views

  21. multiplayer constantly loading

    By reece805,
    • 1 reply
    • 422 views

  22. Why GTA IV's mission aren't working in Window7 x86

    By Harsh IV,
    • 1 reply
    • 645 views

  23. Game Crash Fix

    By Dexter00,
    • 0 replies
    • 528 views

  24. GTA4 and TLAD crashing on load

    By stormyjet,
    • 3 replies
    • 7.1k views

  25. Help me with making a commandline.txt

    By Androm5da,
    • 1 reply
    • 608 views

  26. Game crashes when entering new city

    By prosportal,
    • 4 replies
    • 544 views

  27. SecuLauncher: failed to start application. [2000] 1 2

    By XeroX1990,
    • 58 replies
    • 170.9k views

  28. GTA IV CELLPHONE PROBLEM HELP

    By padom123,
    • 2 replies
    • 667 views

  29. GTA IV crash at explosion

    By frenzyvanrafi,
    • 1 reply
    • 1.7k views

  30. out of video memory

    By AWhiteGuy29,
    • 3 replies
    • 917 views

  31. Very High shadows question..

    By corvettelover,
    • 4 replies
    • 857 views

  32. How to move save game from window live to PC

    By Cokex3,
    • 1 reply
    • 511 views

  33. Multiple maps + multiple Paths.img

    By Fiddicult,
    • 0 replies
    • 617 views

  34. GTA IV crashes during/before loading screen

    By FQuimson23,
    • 5 replies
    • 5.2k views

  35. Windows 8, Patching and others

    By momo2703,
    • 11 replies
    • 1.3k views

  36. CRC Error.!

    By ashwin1998,
    • 4 replies
    • 567 views

  37. Unable to install Gta: EFLC

    By meme1199,
    • 2 replies
    • 596 views

  38. Thinking about an upgrade.

    By twannie1997,
    • 6 replies
    • 2k views

  39. Seculauncher Error [Not Solved]

    By yoran765,
    • 1 reply
    • 846 views

  40. Running GTA IV On Windows 7.

    By fdsafdsaf,
    • 16 replies
    • 2k views

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