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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,159 topics in this forum

  1. Xbox 360 Freeze Issue Work-Around

    By pkohler01,
    • 5 replies
    • 1.8k views

  2. Does this game PERMENANTLY demage the PS3? 1 2

    By VladimirGlebov,
    • 36 replies
    • 3.9k views

  3. Quit game (Ps3)

    By Guth,
    • 3 replies
    • 1.1k views

  4. freezing

    By dodgeviper500,
    • 4 replies
    • 848 views

  5. Rockstar could have prevented all of this trouble 1 2

    By wolfgang187,
    • 44 replies
    • 4.3k views

  6. attempting to read media

    By cwally,
    • 0 replies
    • 746 views

  7. How to do multiplayer? Help...

    By jeremy1183,
    • 1 reply
    • 635 views

  8. Pathetic

    By bloodshed123,
    • 4 replies
    • 931 views

  9. Lock-On

    By popsicle63,
    • 4 replies
    • 1k views

  10. Classics 104

    By Slick Willy,
    • 2 replies
    • 999 views

  11. Freezes, Online, and Resolution (PS3)

    By StuntEX,
    • 6 replies
    • 1.4k views

  12. PS3 80gig Freezes too

    By Beren,
    • 2 replies
    • 844 views

  13. ?help

    By kelvingta4master,
    • 0 replies
    • 549 views

  14. ps3 appears VERY dark

    By thezap,
    • 12 replies
    • 1.7k views

  15. Surround sound

    By sate123,
    • 19 replies
    • 2.7k views

  16. PS3 FREEZES AND 3 HOURS LATER.......

    By DADOM3,
    • 25 replies
    • 3.2k views

  17. Graphical issues on 360

    By I iTz Nick I,
    • 10 replies
    • 1.7k views

  18. Rockstar Social Club

    By loekilo,
    • 1 reply
    • 723 views

  19. sound bug 360

    By goomba1980,
    • 1 reply
    • 806 views

  20. Sunlight

    By Donstar83,
    • 3 replies
    • 1.4k views

  21. Cell Phone Help

    By gamesnooper,
    • 3 replies
    • 785 views

  22. Cop System

    By mikeSmack,
    • 1 reply
    • 783 views

  23. PURPLE EVERYTHING GLITCH

    By pierog,
    • 0 replies
    • 731 views

  24. ONLINE PLAY

    By hammerbs3,
    • 1 reply
    • 968 views

  25. To Solve the "Freeze Issue"

    By Shotta876,
    • 2 replies
    • 1.3k views

  26. Cache overflow causing the crashing?

    By wolfgang187,
    • 0 replies
    • 951 views

  27. PS3-Disk Problems

    By XxImSorryxX,
    • 13 replies
    • 1.2k views

  28. WTF, we have to sit through the Intro every time?

    By Shotta876,
    • 9 replies
    • 1.9k views

  29. Screen stuff

    By mrcat,
    • 0 replies
    • 758 views

  30. 1080p

    By smoot178,
    • 3 replies
    • 1.4k views

  31. Bowling trouble.

    By Taste Of Chaos,
    • 1 reply
    • 1k views

  32. Instantly Hatless

    By Rhoda,
    • 0 replies
    • 749 views

  33. FREEZING ON PS3 IS REAL!

    By cjbuhl,
    • 8 replies
    • 1.5k views

  34. Freezing PSN users (it does everywhere)

    By Beren,
    • 0 replies
    • 1.3k views

  35. Can't even start game!

    By scusiak,
    • 0 replies
    • 905 views

  36. Play on SDTV?

    By slr200,
    • 8 replies
    • 1.3k views

  37. Black Squares with ps3!

    By davidmorgs,
    • 0 replies
    • 1k views

  38. Help Please - CRT HDTV Owners in here!

    By BalekFekete,
    • 27 replies
    • 4.7k views

  39. PS3 Screen Problem

    By Nintendouche,
    • 3 replies
    • 1k views

  40. play co-op/multipl on same xbox/tv

    By marcusofsweden,
    • 2 replies
    • 786 views

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