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Help & Support

Troubleshooting and technical support for GTA IV.


When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links


25,011 topics in this forum

    • 9 replies
    • 1.8k views
  1. freezing

    • 4 replies
    • 746 views
  2. To PS3 users with freezing problems

    • 1 reply
    • 871 views
  3. Pathetic

    • 4 replies
    • 840 views
  4. PS3 80gig Freezes too

    • 2 replies
    • 766 views
  5. Freezes, Online, and Resolution (PS3)

    • 6 replies
    • 1.3k views
  6. attempting to read media

    • 0 replies
    • 652 views
  7. How to do multiplayer? Help...

    • 1 reply
    • 554 views
  8. In game phone won't work

    • 11 replies
    • 1k views
    • 4 replies
    • 1.6k views
  9. Rockstar Social Club

    • 1 reply
    • 618 views
  10. ?help

    • 0 replies
    • 461 views
  11. 1080p

    • 3 replies
    • 1.3k views
  12. Cell Phone Help

    • 3 replies
    • 694 views
  13. ONLINE PLAY

    • 1 reply
    • 864 views
  14. Cop System

    • 1 reply
    • 687 views
  15. PS3 -360 Freezing & Lockups. TempFix.

    • 8 replies
    • 2.7k views
  16. play co-op/multipl on same xbox/tv

    • 2 replies
    • 689 views
  17. FREEZING ON PS3 IS REAL!

    • 8 replies
    • 1.4k views
  18. PURPLE EVERYTHING GLITCH

    • 0 replies
    • 630 views
  19. To Solve the "Freeze Issue"

    • 2 replies
    • 1.2k views
  20. Cache overflow causing the crashing?

    • 0 replies
    • 831 views
  21. Bowling trouble.

    • 1 reply
    • 901 views
  22. Screen stuff

    • 0 replies
    • 607 views
  23. Social Club

    • 2 replies
    • 632 views
  24. Overheating on 360?

    • 3 replies
    • 1.1k views
  25. Instantly Hatless

    • 0 replies
    • 642 views
    • 0 replies
    • 1.2k views
  26. Can't even start game!

    • 0 replies
    • 771 views
  27. PS3 Screen Problem

    • 3 replies
    • 912 views
  28. Black Squares with ps3!

    • 0 replies
    • 897 views
  29. HD Res?

    • 1 reply
    • 1.3k views
  30. Cellphone problem! help

    • 2 replies
    • 1.1k views
  31. FREEZING OMGZ!

    • 14 replies
    • 1.9k views
  32. Legs moving funny *MAYBE SPOILER*

    • 2 replies
    • 830 views
  33. Please answer this simple question

    • 1 reply
    • 823 views
    • 6 replies
    • 3k views
  34. Resolution

    • 6 replies
    • 1.6k views
  35. solution to ps3 blurry graphics

    • 0 replies
    • 2.6k views
  36. the screen is dark ?

    • 5 replies
    • 1k views
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