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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,159 topics in this forum

  1. helitour freeze

    By j1999t,
    • 0 replies
    • 504 views

  2. ps3 won't work

    By visigoth,
    • 9 replies
    • 1.3k views

  3. 60gb PS3 - Frozen at loading screen

    By Sparta_leadhead,
    • 12 replies
    • 1.2k views

  4. The game no longer exists

    By _EvoLuTioN_,
    • 0 replies
    • 599 views

  5. Xbox 360 Freeze Issue Work-Around

    By pkohler01,
    • 5 replies
    • 1.8k views

  6. ps3 appears VERY dark

    By thezap,
    • 12 replies
    • 1.7k views

  7. Sub account not loading

    By RocketFoot,
    • 0 replies
    • 453 views

  8. PS# freezing and will not load

    By mep42,
    • 2 replies
    • 536 views

  9. Pre-emptive question

    By Guru Josh,
    • 2 replies
    • 411 views

  10. fix for loading problem w/ internet

    By axlvtt,
    • 1 reply
    • 572 views

  11. autosave not working (360)

    By rudster,
    • 0 replies
    • 315 views

  12. Lockup, reinstall only fixed 5 minutes - 40g PS3

    By Phelix2008,
    • 3 replies
    • 694 views

  13. Starting a new game...

    By schallsj,
    • 2 replies
    • 662 views

  14. game frozen loading "waste not want knots"

    By charvel88,
    • 8 replies
    • 1.5k views

  15. Fix for Multiplayer Freezing

    By James.,
    • 2 replies
    • 613 views

  16. loading fix for me

    By digitallysick,
    • 4 replies
    • 874 views

  17. How I fixed GTA IV from freezing on the PS3

    By slythic,
    • 0 replies
    • 620 views

  18. Stuck on Ladder

    By linedraw,
    • 1 reply
    • 1.9k views

  19. sound cuts out

    By Fin,
    • 1 reply
    • 946 views

  20. problem

    By Olsky,
    • 0 replies
    • 573 views

  21. GTA IV PS3 Freezing during gameplay! 1 2 3

    By smd86,
    • 66 replies
    • 8.4k views

  22. Lock-On

    By popsicle63,
    • 4 replies
    • 1k views

  23. LOADING

    By Jdkohl12,
    • 4 replies
    • 888 views

  24. Help (LOADING PROBLEM)

    By Jdkohl12,
    • 2 replies
    • 948 views

  25. GTA Load Issue HELP!

    By DiMeBaG_420,
    • 2 replies
    • 551 views

  26. Profile help

    By !The Zander!,
    • 0 replies
    • 390 views

  27. LIBERTY CITY MINUTE ACHIEVEMENT

    By ajhc,
    • 1 reply
    • 675 views

  28. Freeze Again

    By Aboogie1,
    • 0 replies
    • 491 views

  29. Temp multiplayer fix....

    By FLA_Lucian,
    • 1 reply
    • 733 views

  30. Yet Another Freeze

    By TonyResta,
    • 9 replies
    • 613 views

  31. I can´t play gta4 in my ps3 20gb

    By Luisillo79,
    • 1 reply
    • 458 views

  32. Side view in vehicle

    By racooon,
    • 1 reply
    • 559 views

  33. im soo pissed

    By question1111,
    • 1 reply
    • 640 views

  34. Freeze (PS3) - Please Help

    By linedraw,
    • 3 replies
    • 512 views

  35. I think my game is done for already

    By j0rdanxvi,
    • 6 replies
    • 965 views

  36. Freeze Problem Possibly Solved

    By gamesnooper,
    • 6 replies
    • 1.2k views

  37. Better Graphic/Picture Quality

    By gamesnooper,
    • 3 replies
    • 1.3k views

  38. Friends xbox chewed up my GTA IV disk!

    By Liberty2k7,
    • 3 replies
    • 1.2k views

  39. Freeze while loading on PS3? Sign out of the PSN!

    By Justin,
    • 0 replies
    • 12.9k views

  40. NTSC Ps3 + SDTV + Pal GTA IV

    By wumingboi,
    • 4 replies
    • 2.2k views

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