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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,159 topics in this forum

  1. E-mail from R*

    By wolfgang187,
    • 11 replies
    • 1.2k views

  2. Cannot enter missions...

    By dison the bison,
    • 3 replies
    • 988 views

  3. Unknown Contact broke?

    By Thorpe,
    • 4 replies
    • 846 views

  4. gta iv bug/problem/wtf

    By superkam,
    • 0 replies
    • 559 views

  5. jagged graphics on xbox 360

    By Gaidenn1087,
    • 9 replies
    • 5.9k views

  6. Major FPS Lag.

    By Citnarf,
    • 12 replies
    • 808 views

  7. No Volume

    By Highly,
    • 0 replies
    • 666 views

  8. FIB Buffalo

    By boss nukka,
    • 1 reply
    • 716 views

  9. saving problems! :(

    By danlaaa,
    • 1 reply
    • 438 views

  10. PS3 GTA IV Lockup Issue: UPDATE

    By Dorelliun,
    • 3 replies
    • 906 views

  11. Firmware Question

    By Harry Balls,
    • 1 reply
    • 730 views

  12. Need help connecting Earthlink to PS3

    By blackdisney,
    • 4 replies
    • 1.2k views

  13. screen not formated correctly

    By duffman1011,
    • 0 replies
    • 594 views

  14. Kate Bugged

    By nopantz,
    • 7 replies
    • 1.1k views

  15. Clothing Bug

    By Mckillz,
    • 0 replies
    • 558 views

  16. GTA IV version 1.01

    By pepperhand,
    • 26 replies
    • 2.2k views

  17. trouble ps3 fan

    By casey-2pac,
    • 11 replies
    • 1k views

  18. Stun Punch

    By Mavros,
    • 5 replies
    • 764 views

  19. 2 Xbox Woes?

    By nadalcameron,
    • 2 replies
    • 814 views

  20. !THE INSTRUCTIONS R GAVE WORKED

    By Gaia,
    • 4 replies
    • 889 views

  21. Unplanned jump out on PS3?

    By corydj712,
    • 2 replies
    • 375 views

  22. Can anyone help?

    By sfjfc77,
    • 0 replies
    • 369 views

  23. I NEED ADVICE

    By jack--o--c,
    • 0 replies
    • 438 views

  24. Grabbing things

    By Pieisgood999,
    • 3 replies
    • 474 views

  25. Classic Control Scheme and Auto-Aim on XBOX360

    By SilentBobSC,
    • 0 replies
    • 358 views

  26. Rockstar Suck!

    By Streetkilln,
    • 25 replies
    • 1.3k views

  27. GTA4 only 720P on PS3?

    By Ratb,
    • 1 reply
    • 693 views

  28. Nat Type 2

    By b17ad_k,
    • 0 replies
    • 1k views

  29. Troubles joining games?

    By Fungum,
    • 4 replies
    • 742 views

  30. Xbow disc problem

    By ahardy,
    • 2 replies
    • 764 views

  31. GTA4 patch from shared program?

    By blackdisney,
    • 2 replies
    • 544 views

  32. PS3: Poor framerate on 1080i, fine on 720p.

    By maverick808,
    • 2 replies
    • 668 views

  33. Bug: Character back from the dead?

    By solway,
    • 1 reply
    • 531 views

  34. Brand New GTA IV info

    By willpsplover11,
    • 17 replies
    • 2.1k views

  35. DISC read error

    By killadro,
    • 1 reply
    • 422 views

  36. NOBODY IS ONLINE

    By Gaia,
    • 2 replies
    • 451 views

  37. Xbox 360 Drive?

    By Zackiller08,
    • 2 replies
    • 684 views

  38. Graphics (?!?) What's going on?

    By Vandangler,
    • 3 replies
    • 837 views

  39. Can't finish

    By Spartacus,
    • 0 replies
    • 655 views

  40. PS3 20 gig, GTAIV runs fine, multiplayer= crash.

    By cash68,
    • 6 replies
    • 449 views

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