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Help & Support

Troubleshooting and technical support for GTA IV.


When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

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25,283 topics in this forum

  1. Problem with random crashes and freezes

    • 6 replies
    • 13.9k views
    • 0 replies
    • 1.5k views
  2. Kate comes back to life after death

    • 0 replies
    • 1.9k views
    • 0 replies
    • 2k views
  3. Clip capture not working on GTA IV

    • 0 replies
    • 2k views
  4. Savegames questions

    • 2 replies
    • 2.1k views
  5. Missing songs on TBoGT's Vladivostok

    • 2 replies
    • 2.3k views
    • 1 reply
    • 3.3k views
  6. Patch 4 Euphoria Fix

    • 4 replies
    • 8.4k views
  7. Play GTA IV Online Cracked On PC

    • 1 reply
    • 5.1k views
    • 1 reply
    • 3.9k views
    • 0 replies
    • 3k views
    • 0 replies
    • 2.8k views
    • 1 reply
    • 3.6k views
    • 2 replies
    • 5.3k views
  8. To Live and Die in Alderney question

    • 1 reply
    • 3.1k views
  9. GTA IV won't start with Vulkan d3d9.dll

    • 13 replies
    • 23.2k views
    • 3 replies
    • 4.7k views
  10. Installation of GTA IV From Media

    • 0 replies
    • 3k views
  11. Command prompt crash on startup

    • 20 replies
    • 22.6k views
  12. Flickering sky problem

    • 0 replies
    • 3.2k views
  13. Crash after ~10 minutes of play

    • 0 replies
    • 508 views
  14. Mission cars spawning in the air

    • 0 replies
    • 3.2k views
  15. GTA IV Crashing at Street Sweeper.

    • 3 replies
    • 3.8k views
    • 0 replies
    • 3.5k views
  16. Help with OpenIV

    • 0 replies
    • 3.6k views
    • 0 replies
    • 3.6k views
  17. Any help would be grand...

    • 2 replies
    • 4.1k views
  18. Game doesn't work RX Vega 56

    • 7 replies
    • 4.8k views
    • 33 replies
    • 22.3k views
  19. Game freeze if you alt-tab during loading

    • 1 reply
    • 3.4k views
  20. GTA4, GTA TLAD and GTA TBOGT lags! pls help

    • 1 reply
    • 3.5k views
  21. PS3 GTA IV FIX LOADING SCREEN HANGING 1 2

    • 41 replies
    • 66.4k views
    • 6 replies
    • 3.4k views
  22. Why should you downgrade GTA IV STEAM?

    • 1 reply
    • 7.3k views
  23. No reflection on vehicle

    • 0 replies
    • 3.4k views
  24. GTA IV lag

    • 1 reply
    • 3.5k views
  25. gta 4 ON PC problem

    • 2 replies
    • 3.4k views
    • 0 replies
    • 3.2k views
  26. HELP GTA 4

    • 0 replies
    • 2.7k views
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