Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
What version of the game you have (retail, steam, other online store)
What is your OS
Benchmark info or DxDiag is also helpful

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Map and Menu disappears after the patch

By danat86, December 14, 2008
- 0 replies
- 241 views
- danat86
- December 14, 2008
gta iv (complete edition) wont launch after down grade

By kbenion, March 31, 2022
- 0 replies
- 3.5k views
- kbenion
- March 31, 2022
GTA IV activation issue - Site doesn't help!

By raptorhat, January 12, 2009
- 0 replies
- 383 views
- raptorhat
- January 12, 2009
[Problem] GTA IV PC Version

By adn, January 19, 2009
- 0 replies
- 647 views
- adn
- January 19, 2009
Cars are always dirty in Video Editor

By fawfaw, October 19, 2010
- 0 replies
- 625 views
- fawfaw
- October 19, 2010
Better to cut off part of the screen?

By Recentiy03, May 1, 2008
- 0 replies
- 537 views
- Recentiy03
- May 1, 2008
numpad issues

By kenton199, March 10, 2012
- 0 replies
- 589 views
- kenton199
- March 10, 2012
Can you still play Mutliplayer in PS3 version of GTA IV

By Tails Prower, March 17, 2021
- 0 replies
- 1.4k views
- Tails Prower
- March 17, 2021
Social Club problem with SP3

By Desolator, December 11, 2008
- 0 replies
- 250 views
- Desolator
- December 11, 2008
Prison shift roster

By fiik, December 13, 2008
- 0 replies
- 595 views
- fiik
- December 13, 2008
Bug in strip club

By bobo007, December 19, 2008
- 0 replies
- 772 views
- bobo007
- December 19, 2008
Curious fluency

By MikeszCZ, December 25, 2008
- 0 replies
- 552 views
- MikeszCZ
- December 25, 2008
No reflection on vehicle

By NI7RO25, February 27, 2022
- 0 replies
- 3.2k views
- NI7RO25
- February 27, 2022
Is this right?

By joshwut, January 24, 2009
- 0 replies
- 550 views
- joshwut
- January 24, 2009
helitour freeze

By j1999t, May 3, 2008
- 0 replies
- 520 views
- j1999t
- May 3, 2008
Error 80020003 (I think)

By Mike12888, May 4, 2008
- 0 replies
- 730 views
- Mike12888
- May 4, 2008
Must join PSN for code use ?

By AKA_Rizzo, December 29, 2009
- 0 replies
- 406 views
- AKA_Rizzo
- December 29, 2009
Getting the game to see shared mem

By StealMySoda, December 4, 2008
- 0 replies
- 433 views
- StealMySoda
- December 4, 2008
This COULD solve ALL your problems.

By Ducky is King, December 6, 2008
- 0 replies
- 1k views
- Ducky is King
- December 6, 2008
Can't do activities with Dwayne on PC.

By hitrho5, May 23, 2021
- 0 replies
- 1k views
- hitrho5
- May 23, 2021
Games for Windows problem

By FlaTheR1, December 12, 2008
- 0 replies
- 582 views
- FlaTheR1
- December 12, 2008
Out of Commission ... Bug?

By elpoepel, December 13, 2008
- 0 replies
- 646 views
- elpoepel
- December 13, 2008
Memory Problem "not enough"

By Spartankicker, November 6, 2013
- 0 replies
- 837 views
- Spartankicker
- November 6, 2013
About achievments

By Balzak, December 19, 2008
- 0 replies
- 627 views
- Balzak
- December 19, 2008
USB Gamepad problem...

By galactica6, December 22, 2008
- 0 replies
- 686 views
- galactica6
- December 22, 2008
gta iv social club

By choc4444, January 5, 2009
- 0 replies
- 389 views
- choc4444
- January 5, 2009
Support for NVidia 7950 GTX

By Blazur, January 25, 2009
- 0 replies
- 490 views
- Blazur
- January 25, 2009
How do I convert my save?

By ebabynews, January 7
- 0 replies
- 988 views
- ebabynews
- January 7
Random lag while playing Gta iv.

By Supeveryone, December 3, 2012
- 0 replies
- 785 views
- Supeveryone
- December 3, 2012
Windows live update not detected

By EvilWeasel, April 6, 2009
- 0 replies
- 616 views
- EvilWeasel
- April 6, 2009
Xbox 360 Crash after Legal screen

By night19, May 10, 2009
- 0 replies
- 507 views
- night19
- May 10, 2009
wHEN IS GTA IV COMING BACK TO STEAM

By BustaRyder, March 20, 2020
- 0 replies
- 394 views
- BustaRyder
- March 20, 2020
GTA IV & GFWL Connection Help

By Mo4pheus, December 18, 2009
- 0 replies
- 733 views
- Mo4pheus
- December 18, 2009
Framerate limit for GTA4 here

By n30domy, February 24, 2010
- 0 replies
- 1.4k views
- n30domy
- February 24, 2010
GTA IV: Episodes From Liberty City Help(XBOX360)

By Qwellerpon, August 24, 2013
- 0 replies
- 663 views
- Qwellerpon
- August 24, 2013
Are you pissed off?

By GTAIV-Is-Crap, December 6, 2008
- 0 replies
- 415 views
- GTAIV-Is-Crap
- December 6, 2008
Camera spin bug

By TheVulcan, December 19, 2008
- 0 replies
- 637 views
- TheVulcan
- December 19, 2008
cars freez

By bartoszo1, December 25, 2008
- 0 replies
- 431 views
- bartoszo1
- December 25, 2008
black out when quitting

By unrealguy, January 1, 2009
- 0 replies
- 360 views
- unrealguy
- January 1, 2009
Xbox 360 Help Pop In

By wubz, August 2, 2010
- 0 replies
- 543 views
- wubz
- August 2, 2010