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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,187 topics in this forum

  1. "Disconnected from game session error"

    By mrweng,
    • 9 replies
    • 36.8k views

  2. Projected and Ambient shadows gone?

    By Drag_Drift,
    • 2 replies
    • 695 views

  3. GTA IV very serious problem...

    By zorder,
    • 4 replies
    • 749 views

  4. Loading screen takes way too long

    By soulreaver4,
    • 4 replies
    • 4.6k views

  5. Crashes after updates

    By mg810,
    • 2 replies
    • 632 views

  6. Can I run this game with a Nvidia 6800?

    By Viper09,
    • 3 replies
    • 860 views

  7. Supercomputer can't run GTA IV? 1 2

    By GTCharged,
    • 35 replies
    • 3.3k views

  8. having trouble setting up my logitech controller.

    By NoExcuses,
    • 1 reply
    • 512 views

  9. Will GTA IV work on a 224MB Graphics Card?

    By Chewie,
    • 3 replies
    • 1.7k views

  10. Left Game Problem

    By Chris1508,
    • 2 replies
    • 577 views

  11. Would a logictech controller work with gta4?

    By Rcmpwarrior,
    • 3 replies
    • 598 views

  12. I just bought a gta 4 and i cant open it.

    By NoExcuses,
    • 6 replies
    • 830 views

  13. Is lan possible?

    By nemesi5,
    • 5 replies
    • 925 views

  14. Why doesnt gta open?

    By Rcmpwarrior,
    • 1 reply
    • 482 views

  15. Problem with [email protected]

    By dacasa,
    • 8 replies
    • 707 views

  16. GTA IV run error

    By Miki10,
    • 1 reply
    • 611 views

  17. PLEASE HELP

    By lord sh...t-head,
    • 3 replies
    • 788 views

  18. Can't join custom match

    By GoreZiad,
    • 2 replies
    • 560 views

  19. [HELP] Customized Vehicle.ide crash game

    By emperact,
    • 3 replies
    • 648 views

  20. Product Key is Nowhere to be seen!

    By FinleyNZ,
    • 8 replies
    • 774 views

  21. How to make my cars dirty?

    By SPITFIRE57,
    • 7 replies
    • 8.7k views

  22. Vehicle Mods Possible?!?

    By MkElite YouTube,
    • 1 reply
    • 657 views

  23. PM Phishers

    By diamins0,
    • 2 replies
    • 548 views

  24. Windows live update not detected

    By EvilWeasel,
    • 0 replies
    • 618 views

  25. GTA IV not launching

    By specialsyco,
    • 4 replies
    • 1.3k views

  26. How-To:Publish Videos in 720P at low game res.

    By grandtheftauto1233,
    • 1 reply
    • 525 views

  27. gta 4 big big problem

    By bokilord,
    • 1 reply
    • 447 views

  28. GTA 4 BIG PROBLEM

    By bokilord,
    • 10 replies
    • 1k views

  29. Train travels 1 2

    By TechTonic007,
    • 35 replies
    • 2.7k views

  30. GTA drift video

    By Rifkin,
    • 2 replies
    • 553 views

  31. Patch 1.0.3.0 - Bug? Cops no longer chase me

    By KewlAzMe,
    • 3 replies
    • 1.5k views

  32. Problem with GTA4 Shadows/Trees/props

    By Boberto,
    • 9 replies
    • 1.8k views

  33. GTA IV - Somebody's Watching Me

    By MkElite YouTube,
    • 2 replies
    • 697 views

  34. Vista problem.... pls help.. SOS..

    By seanlim1543,
    • 20 replies
    • 1.3k views

  35. Where are the Videos?

    By GroveForLive,
    • 10 replies
    • 920 views

  36. how do i get independance radio to work?

    By helpplease,
    • 6 replies
    • 888 views

  37. What do you think of MODS? 1 2

    By gta-man22,
    • 32 replies
    • 1.6k views

  38. What is this bug?

    By Rallzor,
    • 15 replies
    • 751 views

  39. whati need to do to make GTA IV run smooth 1 2

    By DWIV,
    • 48 replies
    • 8.9k views

  40. Contrast and Brightness options swapped ? 1 2

    By thales100,
    • 31 replies
    • 3k views

  • 12 Users Currently Viewing
    1 member, 0 Anonymous, 11 Guests

    • Yilmaz04
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