Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
What version of the game you have (retail, steam, other online store)
What is your OS
Benchmark info or DxDiag is also helpful

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25,187 topics in this forum

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Getting the game

By Chargr, November 3, 2009
- 3 replies
- 651 views
- Jigglyass
- November 4, 2009
missing file.

By Kaspers1123, January 4, 2015
- 3 replies
- 906 views
- marmoo
- January 5, 2015
GTA crashes after latest patch update

By btc2008, November 13, 2009
- 3 replies
- 971 views
- mkey82
- November 13, 2009
GTA IV does not launch

By W4nteD, December 18, 2009
- 3 replies
- 8.5k views
- ExitiumMachina
- December 18, 2009
Memory usage

By Xcom46, February 16, 2012
- 3 replies
- 1.1k views
- Xcom46
- February 17, 2012
Unlock an AMD Athlon X2 5000+ to a Phenom FX5000!

By heat84, March 30, 2010
- 3 replies
- 1.3k views
- WTFX
- March 30, 2010
ATI Mobility Radeon HD3650 @ 512 MB

By t0xiC, December 10, 2008
- 3 replies
- 1.7k views
- Axeman420
- December 11, 2008
Social Club blocking tweaks

By FreakShow!, July 4, 2010
- 3 replies
- 566 views
- kudoboi
- July 6, 2010
game installation

By galit, January 29, 2009
- 3 replies
- 415 views
- GammaRaptor
- January 29, 2009
How do I upload Social Club videos to YouTube>

By nollent95, February 25, 2011
- 3 replies
- 2.6k views
- Jimbatron
- February 26, 2011
Run GTA IV?

By nofx_135, April 3, 2009
- 3 replies
- 635 views
- CharmingCharlie
- April 3, 2009
Backing up saved games

By blue eagle, April 4, 2009
- 3 replies
- 526 views
- Girish
- April 5, 2009
Strange lag issue with GTA 4

By ilparad, March 25, 2011
- 3 replies
- 1.4k views
- boyben
- March 29, 2011
phone conversations only in stereo

By dajaxman, May 6, 2008
- 3 replies
- 430 views
- dajaxman
- May 8, 2008
No police bug

By Majestic81, September 27, 2013
- 3 replies
- 1.1k views
- Taalen
- September 30, 2013
Please help

By stanvic, April 24, 2009
- 3 replies
- 597 views
- stanvic
- April 24, 2009
Game only spawns Taxi's / Police

By akillj, January 7, 2010
- 3 replies
- 1.2k views
- falconluan
- January 13, 2010
How to get better FPS?

By Username_02910, December 13, 2015
- 3 replies
- 790 views
- Red Hat
- December 14, 2015
f*ckin Awesome

By rickysh09, December 9, 2008
- 3 replies
- 864 views
- saintdave
- December 9, 2008
Unable to play after patch

By kalasjnikov, December 14, 2008
- 3 replies
- 713 views
- kalasjnikov
- December 15, 2008
Several problems

By Picolini, December 25, 2008
- 3 replies
- 465 views
- Picolini
- December 25, 2008
Help with stuttering

By idagger, July 21, 2010
- 3 replies
- 611 views
- mkey82
- July 21, 2010
Parachute in PC version?

By LanceLongstiff, February 12, 2009
- 3 replies
- 825 views
- copperwire93
- February 12, 2009
Save failed. Please check your storage device and try again.

By Stenhunden, August 21, 2014
- 3 replies
- 32.3k views
- Girish
- August 24, 2014
GTA IV keeps crashing all the time I open it.

By Jay_Nowel, April 26, 2020
- 3 replies
- 2.3k views
- epicgamer
- April 28, 2020
car wash glitch

By bam722, July 6, 2013
- 3 replies
- 2.6k views
- CCPD
- July 7, 2013
'Video Output Setting Problem'

By brainlag, August 30, 2008
- 3 replies
- 2.3k views
- JCMillerTime
- September 1, 2008
No way to run the game!

By ramon23035, February 21, 2010
- 3 replies
- 1.3k views
- ramon23035
- February 25, 2010
My Woes.

By phenoxan, December 3, 2008
- 3 replies
- 676 views
- Fuggedaboudit
- December 3, 2008
Does exist only the Multilanguage version?

By Daedalus88, December 14, 2008
- 3 replies
- 402 views
- Daedalus88
- December 14, 2008
GTA4 xlive.dll problem

By kevinx17910, June 20, 2010
- 3 replies
- 15.2k views
- mkey82
- June 20, 2010
gtaiv + nforce 410 mobo = no sound

By oliversl, January 1, 2009
- 3 replies
- 556 views
- logitechdog
- January 1, 2009
Patch 1.0.4.0 issue

By bodom, April 29, 2011
- 3 replies
- 594 views
- Girish
- April 30, 2011
long Loading time help!

By Saddy, July 19, 2009
- 3 replies
- 446 views
- mkey82
- July 20, 2009
invalid product key

By mrdrprofpatrick, June 16, 2013
- 3 replies
- 1.5k views
- CCPD
- June 17, 2013
GTA IV problems

By YaY__CreeC, January 25, 2010
- 3 replies
- 748 views
- cacarla
- January 25, 2010
Running on x1650 pro

By hatseflatsen, December 3, 2008
- 3 replies
- 1.7k views
- hatseflatsen
- December 3, 2008
GTAIV In Game Crashing!?!

By Stildawn, January 7, 2009
- 3 replies
- 541 views
- Stildawn
- January 8, 2009
My fps is on 12 when i drive

By TrenteDK, February 27, 2009
- 3 replies
- 420 views
- CharmingCharlie
- February 27, 2009
Post your favorite Cheater

By Nietzsche's God, April 13, 2009
- 3 replies
- 807 views
- AZAZEL
- April 13, 2009