Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
What version of the game you have (retail, steam, other online store)
What is your OS
Benchmark info or DxDiag is also helpful

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25,187 topics in this forum

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Multiplay Problems Since Windows Live Update

By garvey100, September 22, 2009
- 6 replies
- 824 views
- garvey100
- October 3, 2009
Game crashes every 1 hour or so

By olly163, February 21, 2010
- 1 reply
- 824 views
- mkey82
- February 21, 2010
Very strange benchmark problem!

By returnhome, February 3, 2014
- 2 replies
- 824 views
- Andreas
- February 7, 2014
how well can i run this game?

By hermanboat, August 22, 2011
- 4 replies
- 824 views
- hermanboat
- August 23, 2011
GTA4 MACHINIMA CRIMEWARS

By TheSaraf, January 1, 2009
- 9 replies
- 824 views
- Rastadman
- January 3, 2009
setup.exe

By mmno, April 1, 2011
- 7 replies
- 824 views
- mkey82
- April 3, 2011
Error upon open CutScene

By Slamman, July 3, 2012
- 2 replies
- 824 views
- mkey82
- July 6, 2012
No serial code on my GTA IV pack

By Matt_Jefferson, March 30, 2010
- 1 reply
- 824 views
- mkey82
- March 30, 2010
Drunk Camera

By Joaquin_, January 4, 2010
- 2 replies
- 824 views
- AZAZEL
- January 4, 2010
Sound Issues After Patch Poll

By scarybandit, December 24, 2008
- 6 replies
- 824 views
- StealthPyros
- December 31, 2008
Installation problem

By andreiret, December 21, 2012
- 10 replies
- 824 views
- andreiret
- February 15, 2013
Problems with this game.

By UGLYNERDMAN, December 11, 2008
- 8 replies
- 824 views
- catzilla
- December 12, 2008
Clip Capture creates 9-20 second long clips despite powerful PC

By Pookaball, September 24, 2015
- 0 replies
- 824 views
- Pookaball
- September 24, 2015
GTA IV PC

By jas927, December 3, 2008
- 8 replies
- 824 views
- jas927
- December 3, 2008
Need Help on Low FPS problems On NOT WEAK machine

By rcaohm, August 26, 2013
- 3 replies
- 824 views
- Alihunter
- August 27, 2013
After Patch 2

By Killuminati91, February 19, 2009
- 2 replies
- 824 views
- Maggot_CZ
- February 19, 2009
GTA 4 BAD ERROR

By dBluRxD, January 21, 2013
- 7 replies
- 824 views
- cal0006
- January 23, 2013
I need original loadingscreens.wtf FILE

By quejki, July 30, 2017
- 0 replies
- 824 views
- quejki
- July 30, 2017
GTA IV-Mass Effect 2 problem

By §@§CJ§@§, March 13, 2010
- 3 replies
- 824 views
- §@§CJ§@§
- April 1, 2010
Processor

By LoreLegend, December 5, 2012
- 6 replies
- 824 views
- MeltedSOX.
- December 9, 2012
2 Quickies

By Apparition., October 6, 2009
- 4 replies
- 824 views
- Apparition.
- October 7, 2009
Game still crashing despite reinstalling

By JianHua, March 4, 2010
- 15 replies
- 824 views
- JianHua
- March 7, 2010
small performance boost for nvidia users

By t0pz, December 13, 2008
- 7 replies
- 824 views
- apocalek
- December 14, 2008
GTA IV Patch 6 error - GfWL - Cannot load game

By BadManNuFlee, April 25, 2010
- 2 replies
- 824 views
- yogeshking
- April 25, 2010
GTA 4 EFLC weird Spikes

By arthas11, April 9, 2012
- 1 reply
- 824 views
- YankeesPwnMets
- April 9, 2012
GTA IV control panel doesnt seem to work

By jcrew3002, May 8, 2009
- 1 reply
- 824 views
- Girish
- May 8, 2009
Would it be possible to run GTA IV on this at all?

By StarJet905, September 7, 2010
- 6 replies
- 824 views
- boytern
- September 10, 2010
GTAIV Fatal Error: Texp70

By xixblinkxix, July 20, 2010
- 1 reply
- 823 views
- mkey82
- July 21, 2010
Is my GPU too Hot?

By Deathlok, April 13, 2010
- 4 replies
- 823 views
- heat84
- April 14, 2010
low fps please advise

By burnwitchburn, July 6, 2010
- 3 replies
- 823 views
- torresno9
- July 8, 2010
New Driver for Nvidia

By d8i3a7n, December 6, 2008
- 4 replies
- 823 views
- d8i3a7n
- December 6, 2008
GF 7900GS+new recommended driver still crashes

By pepre, December 7, 2008
- 1 reply
- 823 views
- pepre
- December 7, 2008
Sound Problem answer

By caviNN, December 24, 2008
- 1 reply
- 823 views
- Iteration
- December 25, 2008
new Idea for R* new patch

By KrispyKreme, February 2, 2009
- 3 replies
- 823 views
- Girish
- February 2, 2009
Can't climb ladders anymore!

By gazar, January 9, 2011
- 5 replies
- 823 views
- mkey82
- January 10, 2011
GTA IV Strange performance issue

By LUK4, June 1, 2013
- 4 replies
- 823 views
- T-ru
- June 2, 2013
annoying problem... view side

By sd13killer, October 17, 2009
- 4 replies
- 823 views
- sd13killer
- October 17, 2009
Deleting settings.cfg causes error?

By r3h4n786, November 23, 2012
- 3 replies
- 823 views
- r3h4n786
- November 24, 2012
VRAM Restriction

By bravemanray7, December 10, 2015
- 8 replies
- 823 views
- bravemanray7
- December 13, 2015
GFWL issue

By bigOrion5, February 15, 2010
- 5 replies
- 823 views
- bigOrion5
- February 16, 2010