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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,159 topics in this forum

  1. GRAND THEFT AUTO IV SERIAL ENTRY

    By maxi3,
    • 22 replies
    • 65.6k views

  2. How many of you already have it? 1 2 3 4 24

    By Smiler-Online,
    • 707 replies
    • 65.4k views

  3. Fatal error resc10 (press esc and blam crash) 1 2 3

    By plaguewind,
    • 81 replies
    • 63.5k views

  4. Savegame location for GTA 4 PC?

    By olanin,
    • 11 replies
    • 62.9k views

  5. Internet Cafe Problem 1 2 3 4

    By copperwire93,
    • 91 replies
    • 62.8k views

  6. DLC for the PC? 1 2 3 4 19

    By TheRealPcGamer,
    • 568 replies
    • 62.4k views

  7. GTA IV is the worst PC port of all time 1 2

    By 3rr0r,
    • 54 replies
    • 62.1k views

  8. How To Add Your Own Music Radio In GTA IV PC

    By Rallzor,
    • 8 replies
    • 61.9k views

  9. Black screen after loading

    By Gordonfreeman,
    • 13 replies
    • 61.4k views

  10. What the hell is this!?

    By ineemoney,
    • 9 replies
    • 60.2k views

  11. How do I climb a ladder?

    By LJSilver,
    • 4 replies
    • 60.2k views

  12. Anyone playing GTA IV on mac?

    By Shaunr,
    • 26 replies
    • 59.6k views

  13. Fatal Error DD3D30

    By BeavKilla,
    • 13 replies
    • 59.3k views

  14. GTA IV Error: RGSC.exe cannot start! RGSC must be present and runn

    By Kaleem08,
    • 7 replies
    • 58.8k views

  15. PS3 GTA IV FIX LOADING SCREEN HANGING 1 2

    By freshdoughnuts,
    • 41 replies
    • 58.3k views

  16. New WINDOWS LIVE update 1 2 3 4 20

    By lscratcher,
    • 595 replies
    • 57.5k views

  17. Can't Update GTA IV too 1.0.7.0! 1 2

    By MadeSkills,
    • 42 replies
    • 57.5k views

  18. GTA IV PC Melee Combat

    By Arski,
    • 11 replies
    • 56.9k views

  19. GTA 4 takes a long time to load

    By gibson33,
    • 23 replies
    • 56.7k views

  20. GTA4 Freezes all the time. 1 2 3 4 5

    By DEV1L,
    • 149 replies
    • 55.7k views

  21. AEZAKMI

    By Noorddam,
    • 7 replies
    • 55.3k views

  22. Saved game location? (steam version)

    By nyef,
    • 6 replies
    • 55.3k views

  23. RESC10 & DD3D80 Fix (Worked for me)

    By Zer0w5,
    • 20 replies
    • 54.9k views

  24. gta iv pc poor sales 1 2 3 4 21

    By x8681150,
    • 629 replies
    • 54.8k views

  25. Application failed to launch.

    By hadeanmars,
    • 8 replies
    • 54k views

  26. Title update failed to install? 1 2 3

    By Sniperrrman,
    • 60 replies
    • 53.8k views

  27. Can't play user songs on Independence FM

    By Vasilyrud,
    • 29 replies
    • 53k views

  28. How to show fps?

    By aendo,
    • 10 replies
    • 52.8k views

  29. GTAIV PC Console Commands = Working

    By MicroBit,
    • 26 replies
    • 52.6k views

  30. GTA IV PC: Missing textures.

    By FlipWillie,
    • 29 replies
    • 52.2k views

  31. GTAIV - Tweaker 1 2 3 4 7

    By MonkeyMhz,
    • 182 replies
    • 51.8k views

  32. "Out of commission" mission bug

    By mantisisrael,
    • 26 replies
    • 51.1k views

  33. 1.0.2. vs. Clean Getaway 1 2 3 4 5

    By shutrCZ,
    • 137 replies
    • 50.8k views

  34. Your GTA IV Setup, Show Off-a-thon! 1 2 3 4 30

    By GTA3Freak-2001,
    • 877 replies
    • 50.6k views

  35. Easy as Can Be - can not exit the Brucie's garage

    By bPlanet,
    • 16 replies
    • 50.3k views

  36. Make GTA IV run smooth (average CPU specs)

    By sugleris,
    • 27 replies
    • 49.9k views

  37. Independence FM Problems 1 2

    By Moam,
    • 48 replies
    • 49k views

  38. EFLC FATAL ERROR WS10

    By MyPCSucks,
    • 5 replies
    • 48.5k views

  39. Flickering,and black "stripy" shadows/shaders 1 2 3 4 8

    By Cromar,
    • 230 replies
    • 48.5k views

  40. GTA IV WONT RUN/START AFTER PATCH 1.0.7.0

    By rendub,
    • 5 replies
    • 48.4k views

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