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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,186 topics in this forum

  1. Disable shadows in GTA IV?

    By UniversalSoldier,
    • 12 replies
    • 24.4k views

  2. beginning to want to make my own gun mods for gta iv

    By DatPirateMan12,
    • 0 replies
    • 1.3k views

  3. [Request] Friends activities bug

    By P0etic,
    • 1 reply
    • 1.5k views

  4. I Want To Run GTA IV At 480p

    By zuw_,
    • 1 reply
    • 3.6k views

  5. Converting "wdr" and "wft" to "obj"

    By PidorasHuilo,
    • 1 reply
    • 5.1k views

  6. GTA 4 Gray peds!Help!

    By sdfsfas,
    • 9 replies
    • 4.3k views

  7. Search & Delete

    By Acho,
    • 0 replies
    • 1.4k views

  8. Problem with random crashes and freezes

    By StevieMadTV,
    • 6 replies
    • 9.2k views

  9. Decals rendering through car tires, people, etc.

    By RyderNibba69,
    • 0 replies
    • 1.4k views

  10. Kate comes back to life after death

    By JustMeRyder,
    • 0 replies
    • 1.7k views

  11. Bug/Glitch in Do you have Protection? (PLEASE HELP I CANT PROGRESS IN THE GAME AT ALL)

    By ONEISSUEHELPHELP,
    • 0 replies
    • 1.7k views

  12. Clip capture not working on GTA IV

    By gandalfthestupid,
    • 0 replies
    • 1.8k views

  13. Savegames questions

    By Ondr4H,
    • 2 replies
    • 1.9k views

  14. Missing songs on TBoGT's Vladivostok

    By The Tracker,
    • 2 replies
    • 2.1k views

  15. [MODS] Problem with converting clothes files from GTA 5 into GTA 4

    By Musty Elbow,
    • 1 reply
    • 3.1k views

  16. Patch 4 Euphoria Fix

    By B Dawg,
    • 4 replies
    • 7.3k views

  17. Play GTA IV Online Cracked On PC

    By greensciuto64,
    • 1 reply
    • 4.6k views

  18. TBoGT Cage fight knockout slow motion bug

    By blekoh,
    • 1 reply
    • 3.2k views

  19. Trying to replace GTA 4 sound effects but the effects repeat

    By CassieThePinkDragon,
    • 0 replies
    • 2.7k views

  20. Recently installed on Xbox Series X, noticing weirdness

    By Druffmaul,
    • 0 replies
    • 2.6k views

  21. Game crashes after mission "Concrete Jungle"

    By IPayTaxes,
    • 1 reply
    • 2.8k views

  22. GTA IV Asilog.txt open by another process

    By Waifuist,
    • 2 replies
    • 3.6k views

  23. To Live and Die in Alderney question

    By vavrinko,
    • 1 reply
    • 2.9k views

  24. GTA IV won't start with Vulkan d3d9.dll

    By Kooldogkid,
    • 13 replies
    • 15.8k views

  25. Cannot save, cannot load, always reset settings. And the last straw was it froze the PC after saving and had to reset.

    By Deusrexmachina,
    • 3 replies
    • 3.1k views

  26. Installation of GTA IV From Media

    By MAxArk68,
    • 0 replies
    • 2.9k views

  27. Command prompt crash on startup

    By dracodrakesa,
    • 20 replies
    • 21.4k views

  28. Flickering sky problem

    By 651Mohamed,
    • 0 replies
    • 3.1k views

  29. Crash after ~10 minutes of play

    By maximumlink,
    • 0 replies
    • 279 views

  30. Mission cars spawning in the air

    By saintric,
    • 0 replies
    • 3k views

  31. GTA IV Crashing at Street Sweeper.

    By Half-Matthew 3 Confirmed,
    • 3 replies
    • 3.4k views

  32. Infinite loading after the first cutscene in the mission Bailing Out For Good

    By AkifAlioski,
    • 0 replies
    • 3.4k views

  33. Help with OpenIV

    By YaBoiChipsAhoy,
    • 0 replies
    • 3.4k views

  34. gta iv (complete edition) wont launch after down grade

    By kbenion,
    • 0 replies
    • 3.5k views

  35. Any help would be grand...

    By DrunkardCow,
    • 2 replies
    • 3.9k views

  36. Game doesn't work RX Vega 56

    By Grechka,
    • 7 replies
    • 4.2k views

  37. Games for windows live menu not pop up in gta 4 1 2

    By Desiboy,
    • 33 replies
    • 21.4k views

  38. GTA 4 Complete Edition - PS3 - Black Screen

    By 1Blz,
    • 4 replies
    • 5k views

  39. Game freeze if you alt-tab during loading

    By Rei Da Tecnologia,
    • 1 reply
    • 3.3k views

  40. GTA4, GTA TLAD and GTA TBOGT lags! pls help

    By LanceWilson92,
    • 1 reply
    • 3.3k views

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