Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
What version of the game you have (retail, steam, other online store)
What is your OS
Benchmark info or DxDiag is also helpful

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25,187 topics in this forum

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Can my new laptop run GTA IV?

By Vorobev, September 19, 2011
- 4 replies
- 905 views
- Lyra437
- September 22, 2011
Epic lag in GTA 4

By michelman, December 28, 2009
- 4 replies
- 789 views
- mkey82
- December 28, 2009
Couple questions

By van_frost, December 7, 2008
- 4 replies
- 263 views
- NIPSEN
- December 14, 2008
fatal error smpa60 HELP!

By BlisteryNote29, November 5, 2013
- 4 replies
- 769 views
- BlisteryNote29
- November 7, 2013
Can this Laptop run GTA IV ?

By hsacic, December 26, 2008
- 4 replies
- 784 views
- gameguy1589
- December 26, 2008
Pls Help Problem With Unistalling Vidcard

By Ahm3dS, December 28, 2008
- 4 replies
- 440 views
- Ahm3dS
- December 28, 2008
GTA IV [Online] problem.

By Problem300, March 8, 2009
- 4 replies
- 807 views
- Problem300
- March 8, 2009
Freezing

By JRMC, February 7, 2011
- 4 replies
- 878 views
- PacketOverload_x64bit
- February 9, 2011
Is there any mod that...

By Alvaerus2008, March 30, 2009
- 4 replies
- 827 views
- CharmingCharlie
- March 30, 2009
Video Editor Legal Stuff

By The0, January 8, 2010
- 4 replies
- 767 views
- Dreddpool
- January 9, 2010
Anyone else having texture problems?

By Kobrabyte, December 3, 2008
- 4 replies
- 1.1k views
- dr.whiz
- December 3, 2008
How to make Gta 4 run fast

By rahul4baipai, May 25, 2012
- 4 replies
- 2.1k views
- mkey82
- May 25, 2012
Graphics issue that is not legit

By cakeboss55, June 5, 2012
- 4 replies
- 667 views
- mkey82
- June 5, 2012
Savegames lost since...

By Meki, December 13, 2008
- 4 replies
- 474 views
- Meki
- December 14, 2008
cheating on ps3?

By jalle3, May 6, 2008
- 4 replies
- 560 views
- jalle3
- May 7, 2008
Stevie's NRG-900 Mission.

By livilaNic, April 30, 2009
- 4 replies
- 2.2k views
- Zpectre
- May 1, 2009
video test please delete

By shorty270490, July 23, 2009
- 4 replies
- 583 views
- CharmingCharlie
- July 23, 2009
Please urgently vehicles.img file!

By one-77, August 3, 2009
- 4 replies
- 8k views
- CharmingCharlie
- August 3, 2009
Game Ending Defect?

By RetroSpazzin, August 19, 2009
- 4 replies
- 572 views
- Nillus
- August 20, 2009
just ordered new vid card

By ralphdsm, September 30, 2011
- 4 replies
- 712 views
- ralphdsm
- October 1, 2011
HOW do i play the game from patch 1.0.4.0?!?!

By Mustacio, May 1, 2013
- 4 replies
- 1.2k views
- SlaveZer0
- May 1, 2013
About WIN 7 & Video Driver

By Haytham, November 14, 2009
- 4 replies
- 879 views
- Haytham
- November 14, 2009
Zooming at cars from distance with sniper..

By Oxytoe, December 19, 2008
- 4 replies
- 660 views
- CharmingCharlie
- December 19, 2008
cell phone

By LazlowsucksiloveslutS, September 10, 2009
- 4 replies
- 628 views
- WTFX
- September 11, 2009
List of all GTAIV vehicles? Where?

By Lebigmac, December 7, 2008
- 4 replies
- 507 views
- Rudolf
- December 7, 2008
Nvidia 180.84 wont install

By Motanum, December 8, 2008
- 4 replies
- 750 views
- Sarmagedon
- December 8, 2008
securom problem

By 0zz, December 10, 2008
- 4 replies
- 564 views
- horseonwheels
- December 10, 2008
E-mail at rockstar, work?

By WilderDK, December 12, 2008
- 4 replies
- 921 views
- Avean
- December 12, 2008
Where save GTAIV keyboard settings?

By artiny, June 27, 2010
- 4 replies
- 4.2k views
- mkey82
- June 28, 2010
Map loading problem help!

By frenzyvanrafi, September 10, 2012
- 4 replies
- 657 views
- Prometheus
- September 11, 2012
Unknown Contact broke?

By Thorpe, May 3, 2008
- 4 replies
- 856 views
- vilaveritas
- May 10, 2008
Street fights

By Driver333, January 24, 2013
- 4 replies
- 761 views
- Driver333
- February 21, 2013
Can't play GTAIV on GeForce GTX570

By emectronex, July 23, 2011
- 4 replies
- 1k views
- unc13bud
- July 24, 2011
New Graphics Card

By jpd1977uk, August 3, 2011
- 4 replies
- 743 views
- Megasyko
- August 3, 2011
Freezing to Black Screen

By CommanderSven, February 14, 2012
- 4 replies
- 1.2k views
- mkey82
- February 17, 2012
Games for windows LIVE

By TheWelshGamer, December 3, 2008
- 4 replies
- 785 views
- TheWelshGamer
- December 3, 2008
Car destruction model

By james.flashpoint, December 10, 2008
- 4 replies
- 811 views
- DZimmy
- December 10, 2008
encountered a problem & needs to close - appcompat

By tvitch, December 11, 2008
- 4 replies
- 1.3k views
- tvitch
- December 12, 2008
Installation Problem

By Jono1983, December 15, 2008
- 4 replies
- 476 views
- Jono1983
- December 15, 2008
Crashes and Help

By TBOrange, January 4, 2009
- 4 replies
- 606 views
- TBOrange
- January 4, 2009