Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
What version of the game you have (retail, steam, other online store)
What is your OS
Benchmark info or DxDiag is also helpful

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25,187 topics in this forum

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So that's how Rockstar thinks about us

By System796, March 13, 2009
- 7 replies
- 924 views
- CharmingCharlie
- March 13, 2009
May 7th Patch

By Harry Balls, May 12, 2008
- 7 replies
- 1k views
- Frag.
- May 13, 2008
Something weird I found in the patch

By kuci06, December 13, 2008
- 7 replies
- 1.2k views
- bekhan
- December 13, 2008
GTA IV PC: 4.5 of 5 STARS

By DragTom, December 17, 2008
- 7 replies
- 674 views
- camdean
- December 17, 2008
Car handling -- Is improved in which Patch?

By craige, February 5, 2009
- 7 replies
- 689 views
- guyspy
- February 5, 2009
Game keeps crashing!

By Larrydavid79, May 19, 2008
- 7 replies
- 2.7k views
- chinkerz
- May 24, 2008
1.04 patch downloading problem

By ace76543, November 17, 2008
- 7 replies
- 2.5k views
- dudelove411
- January 12, 2009
Random frame rate

By DEALUX, January 5, 2016
- 7 replies
- 1.1k views
- svendolph
- January 24, 2016
Dialing numbers and calling a Taxi

By Rcguy150, December 4, 2008
- 7 replies
- 852 views
- Alucard155
- December 4, 2008
So how do you start the game now?

By hn333, April 13, 2010
- 7 replies
- 698 views
- heat84
- April 14, 2010
Is walking/fighting movement sluggish for others?

By kernal32, December 6, 2008
- 7 replies
- 525 views
- Jackie78
- December 14, 2008
Can't join MP, and can't view clips

By Pakundo, July 9, 2010
- 7 replies
- 881 views
- mkey82
- July 13, 2010
No.3

By duskas, July 30, 2010
- 7 replies
- 657 views
- mkey82
- August 2, 2010
Graphic Error

By Melmac, April 28, 2009
- 7 replies
- 624 views
- mkey82
- May 8, 2009
When night starts screen fades out...

By domini99, March 14, 2012
- 7 replies
- 1k views
- domini99
- March 20, 2012
PC: Graphics options won't change!

By Haradan, December 4, 2008
- 7 replies
- 11.3k views
- Haradan
- August 10, 2010
High Textures unusable

By Zubin, May 12, 2010
- 7 replies
- 1.1k views
- corvettelover
- May 15, 2010
My fix for HD4870 owners

By gtarmanrob, December 17, 2008
- 7 replies
- 1.1k views
- gtarmanrob
- December 18, 2008
Diagonal/Striped moving shadows?

By Ultimate_CoF_Fan, January 9, 2009
- 7 replies
- 802 views
- NightmareGK13
- January 9, 2009
Game is kinda slow

By AEduardo, August 26, 2012
- 7 replies
- 1.1k views
- AEduardo
- August 26, 2012
Crashing Vista X64

By networkn, February 15, 2009
- 7 replies
- 987 views
- Cr!minal
- February 17, 2009
If you're game's freezing/consoles breaking...

By DarkPassenger, May 1, 2008
- 7 replies
- 1.1k views
- jelly
- May 1, 2008
Help! Good Specs but runs slow after an hour or so

By yic17, October 3, 2009
- 7 replies
- 864 views
- viometrix
- October 4, 2009
Vista or XP?

By jc265, December 30, 2008
- 7 replies
- 560 views
- dr.whiz
- December 30, 2008
help game won't run after patch

By arcadian50, January 8, 2009
- 7 replies
- 713 views
- arcadian50
- January 8, 2009
GTAIV Translucent texture issue

By Awcko, March 6, 2009
- 7 replies
- 910 views
- zBobG
- March 8, 2009
How do you take screenshot?

By PainlessDocMuriel, May 31, 2009
- 7 replies
- 1.9k views
- Hanneswasco
- June 2, 2009
Can you use trunks?

By deathil93, June 11, 2009
- 7 replies
- 1.4k views
- Rob.Zombie
- June 14, 2009
setup.exe

By mmno, April 1, 2011
- 7 replies
- 824 views
- mkey82
- April 3, 2011
CRC error installing

By 13-37, April 14, 2010
- 7 replies
- 740 views
- mkey82
- April 14, 2010
GTA IV suddenly lags

By Hashmeister, September 20, 2010
- 7 replies
- 3.9k views
- James_Earl_Cash
- September 26, 2010
GTA4 takes FOREVER to load

By topog_z, April 29, 2011
- 7 replies
- 3k views
- .Olbricht.
- April 30, 2011
GTA IV Multiplayer lost log in

By Joaoseinha, May 28, 2013
- 7 replies
- 623 views
- CCPD
- May 30, 2013
GPU memory detection issue...

By Edificator, October 11, 2009
- 7 replies
- 886 views
- Edificator
- October 11, 2009
Cant find my GTA IV menu.

By bjornerik, December 24, 2009
- 7 replies
- 3.7k views
- ghcBuG
- January 16, 2010
Saved Games

By unsynaps, December 4, 2008
- 7 replies
- 888 views
- raytracer
- December 5, 2008
1 flying rat remaining

By freedomfryfighter, December 28, 2008
- 7 replies
- 728 views
- Magic_Al
- December 28, 2008
Can't play the game!

By Yarrx, July 31, 2014
- 7 replies
- 832 views
- Yarrx
- July 31, 2014
GTA IV PC TBoGT Starting Issues

By boboatpoint, April 23, 2013
- 7 replies
- 3.8k views
- VerteX123
- October 21, 2013
gtx 260

By patrickdc_94, November 18, 2009
- 7 replies
- 1.1k views
- MitchyK
- November 20, 2009