Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
What version of the game you have (retail, steam, other online store)
What is your OS
Benchmark info or DxDiag is also helpful

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25,187 topics in this forum

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Game is running slowly

By Nielske_10, January 17, 2010
- 3 replies
- 544 views
- cacarla
- January 17, 2010
Game is stuck at MP Loading Screen..

By LilRobot, January 8, 2010
- 3 replies
- 989 views
- LilRobot
- January 9, 2010
Game is unplayable

By NickD, March 22, 2010
- 2 replies
- 758 views
- freestyla85
- March 25, 2010
Game just does't run on a new laptop.

By hiimnoam64, June 10, 2016
- 1 reply
- 697 views
- hiimnoam64
- June 10, 2016
Game just doesn't want to work!

By helpplease, April 1, 2009
- 1 reply
- 536 views
- CharmingCharlie
- April 1, 2009
Game just freezes after few foot steps

By DJLime, August 8, 2009
- 2 replies
- 587 views
- DJLime
- August 8, 2009
Game keep crashing even after the patch

By pcforce, December 13, 2008
- 1 reply
- 423 views
- PacmanCrackman
- December 13, 2008
Game Keeps Crashing

By Xcom46, February 14, 2012
- 15 replies
- 1.3k views
- Xcom46
- February 16, 2012
Game keeps crashing

By sonicz, December 6, 2008
- 0 replies
- 533 views
- sonicz
- December 6, 2008
Game keeps crashing

By STEVE124, February 19, 2009
- 4 replies
- 732 views
- logitechdog
- February 19, 2009
Game keeps crashing after GFWL sign-in

By Heyitspeggy, July 3, 2014
- 3 replies
- 1.1k views
- Krawk
- July 8, 2014
Game keeps crashing!

By Larrydavid79, May 19, 2008
- 7 replies
- 2.7k views
- chinkerz
- May 24, 2008
Game keeps crashing...

By n1x1n, April 30, 2009
- 5 replies
- 714 views
- mkey82
- May 4, 2009
game keeps freezing

By twinkiller, June 22, 2012
- 1 reply
- 867 views
- Miro
- June 22, 2012
Game Keeps Freezing Up On Me

By []D[][]\/[][]D, February 27, 2010
- 4 replies
- 990 views
- Prom
- March 1, 2010
Game keeps freezing.

By KeyEmYay, December 12, 2008
- 4 replies
- 555 views
- tvitch
- December 12, 2008
game keeps lagging :@

By furybeaver, September 8, 2011
- 5 replies
- 1.1k views
- diablo440
- September 13, 2011
Game keeps minimizing on start.

By doesthislookunsure, March 5, 2014
- 1 reply
- 3k views
- jpm1
- March 6, 2014
game keeps on crashing!

By genXIII, August 8, 2010
- 1 reply
- 640 views
- genXIII
- August 8, 2010
Game lag

By R3N.Y., December 28, 2010
- 7 replies
- 659 views
- mkey82
- December 29, 2010
Game lag

By MisterGTA4TV, October 31, 2011
- 13 replies
- 1k views
- Exxon
- November 1, 2011
Game lag

By Markanto, February 28, 2011
- 1 reply
- 662 views
- Girish
- February 28, 2011
Game lag, using the Intel graphic chip

By ws6616, January 3, 2013
- 10 replies
- 1.1k views
- ws6616
- January 8, 2013
Game lagging - due to keystrokes?

By gerryweibob, December 22, 2009
- 15 replies
- 2.9k views
- gerryweibob
- December 23, 2009
Game Lagging badly and very bad graphics. Help?

By Fuzzywuzz74, December 7, 2008
- 3 replies
- 609 views
- NIR_NazcaC2
- December 7, 2008
Game lagging very much...Helppp

By MDans, June 29, 2012
- 7 replies
- 976 views
- OverTheBelow
- June 30, 2012
Game laggs

By rosen40, January 30, 2011
- 6 replies
- 1.4k views
- rosen40
- February 2, 2011
game laggs after 10 to 15 mins of playing

By georgekand, February 16, 2009
- 4 replies
- 684 views
- CharmingCharlie
- February 16, 2009
game lags

By TrenteDK, February 27, 2009
- 1 reply
- 406 views
- Mark
- February 27, 2009
Game Lags

By gtaultra25, January 27, 2012
- 1 reply
- 475 views
- mkey82
- January 27, 2012
game lags after 5-mins

By M3TA4, March 3, 2009
- 4 replies
- 722 views
- mkey82
- June 23, 2009
Game lags after a while

By Captain Perverto, July 9, 2010
- 2 replies
- 861 views
- Captain Perverto
- July 10, 2010
game lags every 5 min

By homermg, December 13, 2008
- 4 replies
- 780 views
- homermg
- December 13, 2008
Game lags for a few seconds when exiting safehouse

By lydianduck, September 22, 2011
- 9 replies
- 2.3k views
- meson1
- September 23, 2011
Game lags from time to time

By NikoBellicGTAIV, January 12, 2012
- 3 replies
- 708 views
- mkey82
- January 12, 2012
Game Lags In Between

By Gamer1291, July 30, 2009
- 10 replies
- 904 views
- Gamer1291
- July 31, 2009
Game lags on high end pc at the start

By cocane, August 31, 2022
- 3 replies
- 2.2k views
- ilikebanana
- September 25, 2022
Game Lags on new key input

By DeimosBarret, October 12, 2010
- 1 reply
- 544 views
- DeimosBarret
- October 12, 2010
Game lags on x360 gamepad and ok from key+mouse

By vorob_, June 16, 2014
- 2 replies
- 2.5k views
- ceaton88
- April 29, 2020
Game Lags Really Bad

By xxSkitzoxx, December 5, 2008
- 1 reply
- 434 views
- PolarisX
- December 5, 2008