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Help & Support

Troubleshooting and technical support for GTA IV.

When posting a problem, please include the following information:

  • Where exactly in the game you experienced the issue (start screen, while playing the game, etc.)
  • What version of the game you have (retail, steam, other online store)
  • What is your OS
  • Benchmark info or DxDiag is also helpful

Useful Links

25,149 topics in this forum

  1. Snow storm mission won’t load

    By Antonio79866,
    • 1 reply
    • 872 views

  2. GTA IV drunkard effect

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    • 3 replies
    • 529 views

  3. Is it possible to play GTA IV without R*s newest Steam Launcher

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    • 4 replies
    • 15.4k views

  4. Infinite loading when starting a mission and after cutscenes

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    • 3 replies
    • 635 views

  5. Gta IV Data cab error

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    • 1 reply
    • 504 views

  6. gta IV not working

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    • 550 views

  7. Fix for GTA IV's bad optimization

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    • 526 views

  8. Help running GTA 4

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    • 466 views

  9. Gta IV Weird Shadow BUG

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    • 1 reply
    • 932 views

  10. Patch 1.0.4.0 vs Patch 1.0.7.0

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    • 17 replies
    • 40.6k views

  11. help me in gta 4

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    • 2 replies
    • 663 views

  12. "RGSC.exe cannot start!"

    By JustaDaBusta,
    • 1 reply
    • 633 views

  13. GTA IV Traffic

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    • 18 replies
    • 4.7k views

  14. Retail (DVD) version install on Windows 10

    By radioman,
    • 10 replies
    • 2.9k views

  15. Game crashes "OUT OF VIDEO MEMORY" when trying to use ENB mod on new Steam version

    By Maveee,
    • 0 replies
    • 565 views

  16. Unable to update GTA to 1.0.7.0

    By ArcturusNuva,
    • 5 replies
    • 788 views

  17. Everytime I close GTA 4 I have to sign into social club again

    By CaptOfWolves,
    • 1 reply
    • 383 views

  18. Offline Mode is unavailable

    By shandreas,
    • 1 reply
    • 383 views

  19. GTA 4 infinite loading screen for any mission after Russian revolution

    By Trevanian911,
    • 2 replies
    • 1.8k views

  20. New to GTA IV Modding

    By Kryptonite777,
    • 1 reply
    • 529 views

  21. Fix this mouse issue Rockstar!

    By NitroBullet,
    • 21 replies
    • 32.9k views

  22. Crew Emblem

    By RyanC04,
    • 2 replies
    • 1.2k views

  23. How to apply FXAA (Antialiasing)

    By Original Light,
    • 3 replies
    • 36.6k views

  24. Issues Logging In With Social Club

    By SoulSux,
    • 1 reply
    • 492 views

  25. Grand Theft Auto IV GFWL Key

    By sirvildan,
    • 2 replies
    • 9.2k views

  26. Easy As Can Be crash

    By Tanatozz,
    • 4 replies
    • 9.2k views

  27. My Game Freezes When Niko Or Other Characters fell to the ground

    By MadnessGaming,
    • 0 replies
    • 317 views

  28. GTA IV weird lag when driving

    By Kordah,
    • 0 replies
    • 515 views

  29. GTA IV FATAL ERROR: Out of video memory 1 2

    By Oddimus,
    • 56 replies
    • 187.8k views

  30. GTA IV Times Died and Times Busted

    By nysfinest,
    • 0 replies
    • 300 views

  31. Infinite Loading After Cutscene

    By MadnessGaming,
    • 10 replies
    • 1.4k views

  32. Cannot complete any mission from street sweeper

    By CoLDFusi0n,
    • 0 replies
    • 304 views

  33. Stuck At Infinite Loading Screen After Cutscene In The Bank In Packie's Mission "Three Leaf Clover"

    By MadnessGaming,
    • 0 replies
    • 879 views

  34. Stuck At Infinite Loading Screen After Cutscene At Elizabeta Torres 2nd Mission "Blow Your Cover"

    By MadnessGaming,
    • 0 replies
    • 1k views

  35. Stuck At Infinite Loading Screen After Cutscene At Elizabeta Torres 2nd Mission "Blow Your Cover"

    By MadnessGaming,
    • 0 replies
    • 308 views

  36. Radio Problems with Xbox One

    By Kingy959,
    • 5 replies
    • 6.8k views

  37. The Journey Mysterious Song

    By Mr_Bientineze,
    • 0 replies
    • 289 views

  38. Controller settings won't save

    By GnatGoSplat,
    • 16 replies
    • 15.3k views

  39. fix after intro

    By player1104,
    • 3 replies
    • 1.3k views

  40. Issue with Securom (Thinks retail CD is a backup )

    By lolel,
    • 11 replies
    • 13k views

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